The team at MEC especially Mandy have been so helpful arranging approvals with my insurance company and helping coordinate information from the hospital to my authorisation through quickly. She has... See more
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Mec-medical have been great but Mandy Steadman is amazing and has now a fantastic job and assisted me so much in getting my claim processed authorised. Thank you and well done Mandy. You are an am... See more
By its nature I have only ever accessed this service when I have had health worries and have therefore felt anxious, but Mandy Steadman has always been amazing at dealing with my enquiries and request... See more
Company replied
Dealing directly with AXA is a nightmare, so I only go through mec-medical now and Mandy Steadman does a fantastic job of overseeing our claims and getting the correct authorisations in place. Grea... See more
Company details
Written by the company
MEC is one of the UK's leading independent Employee Benefits specialists which has been providing quality advice to its clients for over 20 years. Our friendly, knowledgeable staff help companies find the best employee benefits to meet their unique requirements.
Contact info
9 The Barns, Pennypot Lane, Chobham, Woking, Surrey, GU24 8DJ, Woking, United Kingdom
- 01276 858235
- info@mec-medical.co.uk
- mec-medical.co.uk
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Great customer service
This has been the first time I have used medical insurance. I spoke to Mandy, who has been nothing short of Amazing!!!
She has talked me through everything I needed to do, and confirmed it all in clear and concise e mails, written in plain English!!!!
If all customer service was this good, we'd all be much better off.
Thank you Mandy!
Friendly, knowledgeable and fast turnaround
I have been using MEC for a couple of years now and regularly deal with Fiona and Nina. They are both amazing and very friendly and knowledgeable. They are able to liaise with the insurance quickly and explain things thoroughly. Highly recommend.

Reply from Medical Expenses Consulting UK Ltd
Excellent service, highly recommended
Excellent service, highly recommended, Nina who was our point of contact made the entire process so easy and took all the stress out of what was a very difficult time for the family, Thanks Nina, you are a star

Reply from Medical Expenses Consulting UK Ltd
Mandy Steadman was really helpful and…
Mandy Steadman was really helpful and efficient in sorting out payments from the insurer. She followed up regularly and updated me of progress. Thank you, Mandy.

Reply from Medical Expenses Consulting UK Ltd
Thank you Mandy
Thank you Mandy
She was very helpful and efficient in getting the claim approved for my daughter. I would highly recommend her

Reply from Medical Expenses Consulting UK Ltd
Fabulous experience with MEC
Fabulous experience with MEC, Mandy is friendly & informative and always ensures you have all the information you need.

Reply from Medical Expenses Consulting UK Ltd
This service is really easy and stream…
This service is really easy and stream line especially because of Mandy Steadman. She has managed my account since I started at my current company and has made is clear and easy to understand what I need to do.
She's great as she takes full ownership - replies to emails within a hour on average, communicates information/templates what i need to do.
Thanks.

Reply from Medical Expenses Consulting UK Ltd
Mandy Steadman was such a great person…
Mandy Steadman was such a great person to deal with during this case. Nothing was too much for her, and she always delivered on what she was working on. Pleasure to work with

Reply from Medical Expenses Consulting UK Ltd
A big thank you to Nina and the team…
A big thank you to Nina and the team for sorting everything out in a short window of time.
Kind Regards
Wayne

Reply from Medical Expenses Consulting UK Ltd
Fiona is the best
Fiona is the best. She is like my fairy Godmother at this point! Every time I get sick, she pops up and makes everything better! Words cannot thank you enough, so I hope this review will help.

Reply from Medical Expenses Consulting UK Ltd
Fantastic Service
Both Mandy & Fiona have been fantastic in dealing with my medical insurance claim. They have both been excellent at taking me through the process, explaining the different steps and ensuring that I am regularly updated.

Reply from Medical Expenses Consulting UK Ltd
Fast and Efficient Service
I have recently used MEC via the health insurance provided by my employer. Responses have been quick and efficient and I have never had to chase anything up. Information given is clear and the team members I have dealt with have been very helpful. Part of my treatment could not be authorised at the time because it was booked after the policy renewal date so they said they would be in touch after the renewal with the authorisation. From experience this is something I thought I would have to chase up but the authorisation came through earlier than expected without having to do any follow up which was a breath of fresh air.

Reply from Medical Expenses Consulting UK Ltd
Exceptional Service
Exceptional service which makes dealing with insurances, extremely easy and hassle free. Friendly, convenient and helpful. I cannot thank MEC (specifically Nina) enough for their continued support! Always professional, polite and efficient.. 5 stars from me!

Reply from Medical Expenses Consulting UK Ltd
Wow what great service
Wow what great service, make you feel like you are the only claim they are dealing with. Really compassionate and knowledgeable team. cant speak highly enough, 5 star service.

Reply from Medical Expenses Consulting UK Ltd
Just fantastic
Just fantastic. Always helpful and a pleasure to deal with. Nina makes dealing with insurance a much easier process. She has been amazing.

Reply from Medical Expenses Consulting UK Ltd
Highly Recommended
I have had nothing but very positive experiences with MEC UK Ltd. They have always been very professional, prompt, diligent and polite in all my interactions with them, particularly Mandy. I would highly recommend them as a health insurance agency.

Reply from Medical Expenses Consulting UK Ltd
Excellent (and compassionate!) service
By its nature I have only ever accessed this service when I have had health worries and have therefore felt anxious, but Mandy Steadman has always been amazing at dealing with my enquiries and requests quickly, efficiently, and with care and compassion. I can't praise her highly enough. These things really matter when you're not feeling your best. Thank you, Mandy!

Reply from Medical Expenses Consulting UK Ltd
I’m having a hand operation.
I’m having a hand operation for a second time & the proses I’m experiencing with you guys is second to none..
fast efficient & very helpful.
Having Fieona McKinsey for the entire proses is reassuring.
Not going from 1 department to another.

Reply from Medical Expenses Consulting UK Ltd
Extremely satsfied
Lisa was excellent and extremely helpful in resolving my issues.

Reply from Medical Expenses Consulting UK Ltd
Mandy is very professional and…
Mandy is very professional and efficient. Found me a consultant quickly and convenient for my work or home addresses. Very professional and diligent and has a personable approach.
Thank you again Mandy.

Reply from Medical Expenses Consulting UK Ltd
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