Medical Expenses Consulting UK Ltd Reviews 

By its nature I have only ever accessed this service when I have had health worries and have therefore felt anxious, but Mandy Steadman has always been amazing at dealing with my enquiries and requests quickly, efficiently, and with care and compassion. I can't praise her highly enough. These things really matter when you're not feeling your best. Thank you, Mandy!

I’m having a hand operation for a second time & the proses I’m experiencing with you guys is second to none..
fast efficient & very helpful.
Having Fieona McKinsey for the entire proses is reassuring.
Not going from 1 department to another.

Lisa was excellent and extremely helpful in resolving my issues.

Mandy is very professional and efficient. Found me a consultant quickly and convenient for my work or home addresses. Very professional and diligent and has a personable approach.
Thank you again Mandy.

I have dealt with a few people at MEC, all of which have been extremely helpful, in particular Lisa who has gone above and beyond to ensure a satisfactory outcome to my request when i seemed to be getting nowhere myself. Excellent customer service.

Whenever I have had to phone MEC I have spoken to either Mandy or Fiona they have been so helpful, kind, informative and personable. I cannot thank them enough, sometimes the conversations can be difficult due to the nature of the health issue but they are so sensitive and keep the conversation light hearted yet professional. Amazing service.

A clear and fast service which allows me to attend an appointment the morning following my late afternoon call to MEC to request the authorisation

Mandy and her colleagues were always really helpful and efficient and so friendly. They always replied to any emails I sent very quickly. Made a potentially complex process very straightforward.

I am really pleased with the service offered by MEC with my medical claims. Especially Nina and Fiona are really helpful and going beyond to help us getting the right treatment.

Great service from Nina, really fast, attentive and efficient, would highly recommend

Lisa was very quick, friendly but professional

Amazing service from all people involved. They took care of everything and have been very clear, so I could focus on my health.
I just wanted to say the biggest thank you to everyone involved.

I am so impressed with how responsive MEC are and their effectiveness in handling medical insurance procedure approvals. I was first in touch with Fiona late on a Friday afternoon, and within a few hours she had already been in touch with my insurance company and sought approval for a private consultation. And most recently, Mandy went above and beyond to get a last-minute approval that the insurance company had been reluctant to give.

Following a recent claim on my medical insurance and being new to to the whole procedure Mandy Steadman at MEC has been wonderful. Excellent customer service, friendly, supportive and very responsive in sorting out pre-authorisation codes. I would have no hesitation in recommending MEC.

Mandy has been so helpful, talking through my initial query and explaining the process for me to understand. She is very quick to respond to email and always friendly! Thank you Mandy :)

Absolutely first class service
I recieved the most personal response from Nina at MEC
Super fast response. Kept things simple for me which was hugely appreciated when you feel unwell

I valued the personal touch - dealing with one individual and not a call centre with a faceless company

So - definitely first class and a personal thanks to Nina who took care of my case and me

Huge thanks and well done

Andy Fancy

Mandy at Healix was excellent throughout the claim process. She was always prompt in responding to my queries and kept me updated every step

Her professionalism and friendly approach made what could of been a stressful experience much smoother. I truly appreciate her help and Healix are lucky to have her

MEC have really been excellent in dealing with my claims with AXA over the past year. I have found everyone I have spoken to really helpful and while I have had a huge period of stress with complex medical issues, I've felt great reassurance and compassion from the company when they have been processing my claims and responding to my queries. I especially want to thank Mandy who has been enormously kind and helpful through a very difficult period of time. I really appreciate all that they do to make the claim process easier

Excellent customer service from Mandy and the team, really went above and beyond to help. Thank you all!

Everyone in the team has been so helpful and gone over and above to assist in getting me seen by a dr. They are easy to talk to as it doesn’t feel like you’re ringing an insurance company who make you feel like every question is a trick one. They are genuinely caring, helpful and interested in what you have to say. Always answer the phone and solve any queries quickly.