Medical Expenses Consulting UK Ltd Reviews 

152
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

A shout out goes to Nina Goodsall at MEC. Nina is consistently responsive courteous and at the same time personable. Her commitment to help clients makes dealing with MEC pleasant and easy. If an or... See more

Rated 5 out of 5 stars

I have no hesitation in giving MEC Medical a well-deserved 5-star review. Nina and Mandy have been brilliant throughout the entire claims process, taking the time to explain every step clearly and mak... See more

Rated 5 out of 5 stars

I can’t praise MEC enough especially Mandy Steadman. Customer service is beyond excellent and Mandy always goes the extra mile. Mandy ensured I was kept upto date and went out her way to resolve a st... See more

Rated 5 out of 5 stars

Nina has been wonderful in helping me organise the support I needed. I have used MEC several times now and I cannot be more positive about the service received from Nina.

Company details

  1. Health Insurance Agency

Written by the company

MEC is one of the UK's leading independent Employee Benefits specialists which has been providing quality advice to its clients for over 20 years. Our friendly, knowledgeable staff help companies find the best employee benefits to meet their unique requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(152)

23 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

A high quality service …

The professionalism and kindness I have received from Julie and Mandy has been phenomenal. During a difficult time Julie has been so efficient and helpful. This is a company who definitely put customers first - thank you.

December 3, 2021
Unprompted review
Rated 5 out of 5 stars

Medical Expenses Consulting UK Ltd, best company ever!!!

This is the second time I have used this service and on both occasions I have spoken to Mandy Steadman, she has been very polite and prompt on both occasions sorting out what I needed, so from me I would really recommend this service 100% 5 stars from me, thank you for everything Mandy and I wish you all the best.

Regards,

Jaswer

April 27, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Every interaction I've had with MEC over many years has been exceptional. The staff are extremely customer focused. They strike the perfect balance between being human, empathic and friendly with being professional and efficient. The company and it amazing staff are a great example of how to do things the right way.

April 15, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Ceri,

Thank you very much for your excellent review, which is much appreciated.

If we can be of further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Great service!

Graeme was extremely helpful and the whole process was very smooth and painless

April 15, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Will,

Thank you for your kind review which is very much appreciated.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Fantastic seamless service

I would like to to say a big thank you to MEC. Especially Mandy who has very patiently dealt with my queries and reassuringly responds in a speedy and professional manner. Customer service is impeccable. I’ve never felt rushed and always felt listened to.

March 18, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Jan,

Thank you so much for your excellent review, which is much appreciated.

We're pleased to hear that you have been looked after well by Mandy and her colleagues.

Please don't hesitate to contact us if we can be of further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent service

March 17, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Mark,

Many thanks for your kind review which is much appreciated.

Please don't hesitate to contact us if we can be of further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Splendid service, always

I have always had splendid service when I have needed to contact MEC. Queries are answered promptly
and efficiently and Mandy provides very professional and friendly support every time.

March 15, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Noel,

Thank you very much for your kind review.

It's great to hear that your queries are answered promptly and efficiently in a professional manner.

If we can be of any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Flawless experience in all

Flawless experience in all. Mandy was fantastic - very professional and prompt. Everything was organised very quickly and even when I had to book something last minute, she personally got it done without any hassle. Highly recommend, thanks again.

March 11, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Ross,

Thank you for your kind review and recommendation, which is very much appreciated.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Full all round service

Grahame provides full comprehensive support to our business on renewal of our company private medical insurance. He provides fully informed updates and an all round service. I would have no problem recommending this company and we will continue to use them in the future

March 9, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Kelly,

Thank you for your kind review and recommendation which is much appreciated.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

An excellent service

An excellent service! Mandy at MEC has handled my claim extremely efficiently and made the process simple and friendly. Would highly recommend.

March 9, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Rita,

Thank you so much for your kind review and recommendation.

Please don't hesitate to contact us if we can be of any further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent service and customer care

I've had to make use of MEC Services. I don't have a negative word to say about the staff. They have been extremely helpful, quick to respond and explain everything perfectly. I've mainly spoken to Julie and Mandy, so thank you both for the brilliant service.

March 5, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear K,

Thank you so much for your kind review.

We're pleased to hear that Julie and Mandy have provided you with brilliant service.

If we can be of further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Professional service

Having dealt with MEC and in particular Julie Newman over recent years, I have always found them to be very helpful and very professional and would have no hesitation in recommending them.

March 4, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Paul,

Thank you very much for your kind review and recommendation.

We're pleased to hear that you have always found the team to be very helpful and professional.

Please don't hesitate to contact us if we can be of further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

EXCELLENT SERVICE

Graeme Warner has looked after our private health cover for a number of years now. Can always rely on his professionalism &would definitely recommend him & Dieter & all at MEC for their excellent service.

March 2, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Angela,

Thank you so much for your kind review and recommendation, which is much appreciated.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Have worked with Graeme and the team…

Have worked with Graeme and the team for many years and always received fantastic service. Thanks also to Dieter who is always prompt and helpful with any queries. Always prepared to go that extra mile to help sort out any issues.

February 26, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Phil,

Thank you very much for your kind review which is much appreciated.

It's great to hear that you have received fantastic service from Graeme and the team for many years.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Highly Recommended

I work with Graeme and the Team at MEC on our Corporate Medical Insurance and they have been fantastic. Responsive and helpful, I highly recommend their services.

February 25, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Paul,

Thank you very much for your kind review and recommendation which we appreciate.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent Service

Graeme and his team have always provided first class service and support. During renewal, they are proactive and spend time going through the different choices.

Very happy with them and would have no issues recommending them to others.

February 25, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Sheldon,

Thank you for your favourable review and recommendation which is very much appreciated.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Extremely professional.

During a difficult 18 months where I have had multiple surgeries, each followed by various complications and the need for ongoing physiotherapy etc, the service provided by MEC has been exemplary. All staff I have had dealings with have been so efficient and knowledgeable but I would like to mention Mandy Steadman in particular who has made the whole process seamless and easier to deal with. I am more than happy to recommend MEC.

February 25, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Thank you very much for your kind review and recommendation.

We're pleased to have been able to help.

Please don't hesitate to contact us if we can be of further assistance.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Feedback

Graeme Warner provided an excellent, efficient service to us at Atlas Copco. We wanted to change our health care provider. Graeme was professional and amenable and always went the extra mile.

Thank you

February 25, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear jin,

Thank you very much for your favourable review which is much appreciated!

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent

Excellent, always provides a very professional service

February 24, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Nigel,

Many thanks for your kind review.

If we can be of any further assistance, please don't hesitate to contact us.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Very Professional Service

As an IFA it is great to know I have someone I can recommend my clients to who will sort their medical expenses cover for them. I have worked with Graeme Warner for a number of years and always had excellent service and feedback from my clients

February 24, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Peter,

Thank you very much for your kind review.

We're pleased to hear that Graeme has provided your clients with excellent service over a number of years and we look forward to continuing to work with you.

Kind regards

Geoff Maggs
Head of International Clients

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look