Medical Expenses Consulting UK Ltd Reviews 

152
TrustScore 5 out of 5

4.9

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

A shout out goes to Nina Goodsall at MEC. Nina is consistently responsive courteous and at the same time personable. Her commitment to help clients makes dealing with MEC pleasant and easy. If an or... See more

Rated 5 out of 5 stars

I have no hesitation in giving MEC Medical a well-deserved 5-star review. Nina and Mandy have been brilliant throughout the entire claims process, taking the time to explain every step clearly and mak... See more

Rated 5 out of 5 stars

I can’t praise MEC enough especially Mandy Steadman. Customer service is beyond excellent and Mandy always goes the extra mile. Mandy ensured I was kept upto date and went out her way to resolve a st... See more

Rated 5 out of 5 stars

Nina has been wonderful in helping me organise the support I needed. I have used MEC several times now and I cannot be more positive about the service received from Nina.

Company details

  1. Health Insurance Agency

Written by the company

MEC is one of the UK's leading independent Employee Benefits specialists which has been providing quality advice to its clients for over 20 years. Our friendly, knowledgeable staff help companies find the best employee benefits to meet their unique requirements.


Contact info

4.9

Excellent

TrustScore 5 out of 5

152 reviews

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4.9

All reviews

(152)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service - from explaining product through to after sales. Personal, knowledgeable, professional, timely, competitive.

February 1, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Clive,

Thank you for taking the time to share your review.

We're very pleased to hear you like our customer service, which we take pride in.

We look forward to continuing to work with you.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Great customer service

A huge thank you to the MEC team, especially Mandy, for the excellent customer service I have received. Responses to emails are quick and always informative, I would definitely recommend MEC.

January 29, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Michelle,

Many thanks for your fantastic review and recommendation.

We're very pleased to hear the team's responses to emails are quick and informative.

I'll pass on your thanks to Mandy and her colleagues.

Kind regards

Geoff Maggs
Head of International Clients

Rated 5 out of 5 stars

Excellent customer service

MEC is all about customer service, which is always excellent. All the people I've dealt with over many years are unfailingly helpful, efficient and friendly, but there is one particular person, who's been there from the outset of my involvement with MEC, who is the beacon for all (Julie Newman!). I know that I will always get the right information and advice, and the follow up is incredibly swift. Thank you!

January 13, 2021
Unprompted review
Medical Expenses Consulting UK Ltd logo

Reply from Medical Expenses Consulting UK Ltd

Dear Annemarie,

Thank you so much for your wonderful review!

We're very pleased to hear you appreciate our customer service, which is the principal focus of our business. We'll congratulate Julie on your behalf and look forward to assisting you in the future.

Kind regards

Geoff Maggs
Head of International Clients

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