A shout out goes to Nina Goodsall at MEC. Nina is consistently responsive courteous and at the same time personable. Her commitment to help clients makes dealing with MEC pleasant and easy. If an or... See more
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See what reviewers are saying
I have no hesitation in giving MEC Medical a well-deserved 5-star review. Nina and Mandy have been brilliant throughout the entire claims process, taking the time to explain every step clearly and mak... See more
I can’t praise MEC enough especially Mandy Steadman. Customer service is beyond excellent and Mandy always goes the extra mile. Mandy ensured I was kept upto date and went out her way to resolve a st... See more
Nina has been wonderful in helping me organise the support I needed. I have used MEC several times now and I cannot be more positive about the service received from Nina.
Company details
Written by the company
MEC is one of the UK's leading independent Employee Benefits specialists which has been providing quality advice to its clients for over 20 years. Our friendly, knowledgeable staff help companies find the best employee benefits to meet their unique requirements.
Contact info
9 The Barns, Pennypot Lane, Chobham, Woking, Surrey, GU24 8DJ, Woking, United Kingdom
- 01276 858235
- info@mec-medical.co.uk
- mec-medical.co.uk
4.9
Excellent
152 reviews
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Top class service from MEC UK Ltd
Graeme Warner has looked after my private health cover for several years. He is extremely professional, reliable and thorough. He always takes the time to explain my options and cover and is very efficient. I would definitely recommend MEC to anyone and have always found them to source the most competitive insurance tailored to your individual needs.
February 24, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Kelly,
Many thanks for your very kind review and recommendation.
It's great to hear that Graeme has provided you with a professional, reliable and thorough service over the last few years. We're also pleased to hear that we have been able to source the most competitive, tailored insurance for you.
We look forward to working with you in the future.
Kind regards
Geoff Maggs
Head of International Clients
My Dealings with Graeme ove the years…
My Dealings with Graeme ove the years have always been first class MEC have been extremely professional kept my company upto date regularly and kept premiums to a minimum I would highly recommend MEC
February 24, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Richard,
Thank you very much for your kind review and recommendation.
We were very pleased to hear that Graeme has provided you with a first class service over the years and that the team have acted in a professional manner.
If we can be of any further assistance, please don't hesitate to contact us.
Kind regards
Geoff Maggs
Head of International Clients
Trustworthy, comprehensive guidance and advice
My contact is Graeme Warner who I've known for years. I trust his judgement and research to always get us the best health care deals.
MEC has always been there if we need any assistance.
February 24, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear David,
Thank you very much for your kind review.
We were pleased to hear that Graeme has always found you the best health care deals over the years and that the team is always on hand if you need assistance.
We look forward to supporting you in the future.
Kind regards
Geoff Maggs
Head of International Clients
Great overall experience
The service provided by Mandy Steadman has been exemplary. Mandy has displayed professionalism throughout my claim process. She has been very efficient and responds quickly.
My overall experience has been a good one.
Thank you.
February 24, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Jane,
Many thanks for your kind review.
We were very pleased to hear that Mandy has provided you with an efficient, professional service.
We strive to provide a high level of customer service and it is great to hear it is appreciated.
If we can be of any further assistance, please don't hesitate to contact us.
Kind regards
Geoff Maggs
Head of International Clients
Great team and professional service
Unfortunately, I have had to use the services of MEC on three occasions over the last eighteen months. However, the professionalism of the team, in particular Mandy Steadman, made the whole process so very clear and easy.
Having to cope with any injury or illness can be stressful, but this stress was reduced significantly thanks to the prompt responses of the MEC team. All my queries and questions were acted on quickly, always within 24 but often much quicker. The whole process of making a claim and accessing treatment could not have been made easier.
Thank you for your help and support.
February 22, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Chris,
Thank you very much for your excellent review.
We were pleased to hear that you found the helpline team professional and that they were able to help reduce stress by making the whole process clear and easy.
Please don't hesitate to contact us again if you need our assistance.
Kind regards
Geoff Maggs
Head of International Clients
I would like to thank all MEC team and…
I would like to thank all MEC team and in particular Mandy Steadman and Julie Newman for a great work done for me, for the quick responses and keeping me updated and informed with status of my queries. For the last couple of years I had to use the service quite often and I am always happy with the results. Considering current COVID-19 situation my medical appointments were quite often postponed that required some rearrangements. However MEC team were always helpful and reacting on these changes very quickly. I have not had any issues while using MEC service.
February 19, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Anna,
Thank you so much for your very kind review.
We're pleased to hear that the MEC team, especially Mandy and Julie, are providing you with quick responses and keeping you updated and informed with the status of your queries.
Providing a high level of customer service is key to our business and we're glad to hear it is appreciated.
If we can be of any further assistance, please don't hesitate to contact us.
Kind regards
Geoff Maggs
Head of International Clients
Excellent service for a newcomer to the UK
For an American that just moved to the UK navigating the NHS, private doctors and consultants, and understanding excess payment has been very challenging to say the least. Not only the team at MEC Medical (Mandy, Fiona, Julie) has been professional and quick to address any issues/ questions but also they have been very patient with me explaining (and re-explaining) the process. I don't know what I would have done without their support!
February 19, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear CZL,
Thank you very much for your kind review.
I'm pleased to hear that Mandy, Fiona and Julie have been able to provide you with guidance and support. Getting used to a new healthcare system is always going to be challenging and I'm glad we've been able to help.
If you need any further assistance, please don't hesitate to contact us.
Kind regards
Geoff Maggs
Head of International Clients
First Class Service
First Class Service
Been dealing with MEC for many years now and Julie is always so helpful, super efficient and makes things so easy. Thank you Julie for taking the stress out of insurance and claims. Really appreciate your support and professionalism.
February 18, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Emma,
Thank you so much for your kind review.
We're pleased to hear that Julie has been able to support you in a helpful and super efficient way.
Please don't hesitate to contact us if we can be of any further assistance.
Kind regards
Geoff Maggs
Head of International Clients
Excellent service
Mandy was really helpful with helping me with everything I needed
February 16, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear George,
Thank you very much for your kind review.
We're pleased to hear that Mandy was able to help you with everything you needed.
Please don't hesitate to contact us if you need any further assistance.
Kind regards
Geoff Maggs
Head of International Clients
Great service
I've used this service a few times now, Mandy is always really helpful and comes back very quickly with all the information required, and giving you a number of options close by. She's also very friendly which makes a big difference when you're nervous about potential health concerns, would highly recommend
February 16, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Anneka,
Thank you so much for your great review and recommendation.
We're so pleased to hear that Mandy provides you with a friendly, efficient service.
If we can be of any further assistance, please don't hesitate to contact us.
Kind regards
Geoff Maggs
Head of International Clients
Mandy was so helpful and sorted out my…
Mandy was so helpful and sorted out my pre-authorisation very promptly. Great service thank you!
February 15, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Nikki,
Thank you very much for your kind review.
We're pleased to hear that Mandy was able to help you with your pre-authorisation.
Please don't hesitate to contact us if we can be of any further assistance.
Kind regards
Geoff Maggs
Head of International Clients
Fantastic level of service by Mandy at…
Fantastic level of service by Mandy at MEC. All responses to any queries from my wife and me have been processed in a very timely, friendly and helpful way. Mandy has been communicating very quickly and efficiently between us, our insurance company, and other parties, delivering a very smooth experience. Thank you so much Mandy!
February 12, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Roman,
Thank you so much for your positive review.
We're pleased to hear that Mandy is looking after you and your wife well.
If you need any further assistance, please don't hesitate to contact us.
Kind regards
Geoff Maggs
Head of International Clients
Detailed collaboration
Dealing with MEC and in particular Mandy and Julie has been excellent, one area of service involving my young son has meant a lot of back and forth between the insurer and the healthcare provider for various bits of information etc and patience involved with all concerned has been excellent.
February 10, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear David,
Many thanks for your kind review.
We're very pleased to hear that Mandy and Julie have been able to assist you in your dealings with your insurer and healthcare provider.
Please don't hesitate to call if we can be of further assistance.
Kind regards
Geoff Maggs
Head of International Clients
First-rate, friendly, efficient personal service
I have been fortunate to use MEC for well over ten years, during which time my wife and I have had to have several procedures, two of them quite major. I cannot speak highly enough of the speed and efficiency with which MEC deals with all aspects of a claim. It is such a relief not having to deal with the insurance providers oneself, and knowing that the MEC team know exactly how to navigate their way through the system and ensure that we get a fair result from the insurers. We are currently being looked after by Mandy, who is excellent, and so too have other members of MEC staff in the past. Thank you MEC!
February 10, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Colin,
Thank you so much for your very kind review.
It's great to hear that the claims team have served you and your wife well for over a decade. We pride ourselves on the high level of customer service that we offer and are pleased that it is appreciated.
Please don't hesitate to contact us if we can be of any further assistance.
Kind regards
Geoff Maggs
Head of International Clients
Excellent service and very timely
Excellent service and very timely. Clear advice given and options for use of consultants.
February 8, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Khalid,
Thank you so much for your kind review.
Please don't hesitate to contact us again if you need any further assistance.
Kind regards
Geoff Maggs
Head of International Sales
First rate service
First rate service. The claims admin was pleasant, helpful and efficient, and my initial referral was dealt with quickly, and to my satisfaction.
I only have a week to wait to be seen, so you cant grumble at that.
From my experience, i would certainly recommend MEC so far.
February 8, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Rik,
Thank you very much for your fantastic review and recommendation.
We are very pleased to hear of your positive interaction with our claims administration team, as we strive to provide high quality customer service.
I will pass on your kind feedback to the claims team.
Kind regards
Geoff Maggs
Head of International Clients
MEC professional support
I have found Julie and Mandy to be exceptional in their customer service. Both ladies email you to let you know that they are dealing with your request and usually they have an answer for you that day. Having MEC as an intermediator means that I can carry on with my work whilst they take care of any medical insurance issues. Highly recommended!
February 3, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Dawn,
Thank you for such a great review and recommendation.
I'm very pleased to hear that Julie and Mandy provide you with exceptional customer service and I will pass on your kind words to them.
Kind regards
Geoff Maggs
Head of International Clients
Excellent Company
I have dealt with this company for nearly 3 years and find them very efficient and friendly.
February 2, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Diane,
Thank you so much for sharing your review.
We look forward to working with you for the next three years!
Kind regards
Geoff Maggs
Head of International Clients
Great Service
Have always dealt with Graeme Warner for my health care needs. I have found him and his team very efficient and they are always on hand to sort my needs. Highly recommend MEC
February 1, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Fraser,
Thank you very much for your review and recommendation.
We're pleased to hear that Graeme and his team are efficient and always on hand.
I will pass on your kind words.
Kind regards
Geoff Maggs
Head of International Clients
Great Service
Highly recommend Graeme Warner and his team. Great products and service personally tailored to suit our needs.
February 1, 2021
Unprompted review
Reply from Medical Expenses Consulting UK Ltd
Dear Gary,
Thank you so much for sharing your review with us.
It's great to hear that our tailored approach is appreciated.
I'll pass on your comments to Graeme and his team.
Kind regards
Geoff Maggs
Head of International Clients
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