meetingstore.co.uk Reviews 

116
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've used Meeting Store over the past 3 months and won't go anywhere else now. Beyond there excellent product range and great prices the service is outstanding. I have dealt with Ryan on many occasion... See more

Rated 5 out of 5 stars

Very happy with our recent purchase of a Logitech GROUP conference camera system. The staff were very helpful also. Meetingstore.co.uk had it in stock - most other places were out of stock with... See more

Company replied

Rated 5 out of 5 stars

Incredible service! Was sceptical of the product availability after being let down by a few suppliers with false stock levels. Checked stock availability with Meeting Store via webchat who promptly... See more

Rated 5 out of 5 stars

They were very helpful. We ordered various Yealink meeting room devices and even when, due to a miscommunication over a quote, we didn't receive all the items we were expecting they quickly arranged... See more

Company replied

Company details

  1. Audio Visual Equipment Supplier
  2. Audio Visual Consultant
  3. Electronics Store

Written by the company

Meeting Store is the go-to store for all meeting room equipment. From AVer & Bose to Yealink & Zoom Rooms, we provide the best equipment for your meeting spaces


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

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4.6

All reviews

(116)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very good customer experience

Order was placed successfully and the team member who spoke to me on chat firstly realised that I would probably be from the same company with whom he had spoken the day before (he had spoken with another of my team and made the connection), and secondly ensured it was rushed out the same day despite the lateness of my placing the order.

The delivery arrived within 48 hours.

A very good experience overall, and particularly driven by the excellent customer experience delivered by their people at the end of the website "Chat" window.

September 27, 2021
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Reply from meetingstore.co.uk

Hi Chris,

Thanks you so much for the feedback and glad we could be of assistance. I have passed on your kind words to the team. :)

Sonny

Rated 5 out of 5 stars

Staff were knowledgeable

Staff were knowledgeable; good advice was provided on the pros and cons of various solutions.

September 24, 2021
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Reply from meetingstore.co.uk

Hi,

Thanks for the review. Much appreciated and i'm glad we could provide a good solution for you :)

Sonny

Rated 5 out of 5 stars

Outstanding

Excellent communication and fast delivery. Will use again.

September 17, 2021
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Reply from meetingstore.co.uk

Hi Laura,

Glad we could get you with what you needed. We're here to help if you need anything :)

Sonny

Rated 5 out of 5 stars

Great service

Great service, fast delivery, good follow up to ensure everything was ok with the goods I ordered. Overall can't fault them.

July 29, 2021
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Reply from meetingstore.co.uk

Hi there,
Thank you so much for the positive review and thank you for your repeat business. If you have any problem's we're here to help :)

Sonny

Rated 5 out of 5 stars

Fantastic service

Really happy with the products and service delivered. All the way through I was pleasantly surprise with the great communication regarding my customers order and the product was delivered right on time and in good order. Thanks

May 24, 2021
Rated 5 out of 5 stars

Great price, but no communication.

No communication what-so-ever about dispatch or delivery, but recieved all items as described, undamaged and working perfectly in 4 days. Very happy with products and price.

May 9, 2021
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Reply from meetingstore.co.uk

Hi Stuart,
Thanks for the review and I'm really sorry you didn't receive the despatch or delivery communications. I will look into why the process failed.

Sonny

Rated 5 out of 5 stars

Great knowledge and advice and super…

Great knowledge and advice and super fast delivery as most items must be in stock. Customer service sometimes does a follow up call to ensure all is OK.

May 5, 2021
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Reply from meetingstore.co.uk

Hi Robert,

Thanks for the great review. Glad we could get you the mount needed :)

Sonny

Rated 5 out of 5 stars

Great products

Great products, excellent pricing and service!

April 26, 2021
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Reply from meetingstore.co.uk

Hi,

Thanks for the review! Hope you enjoy the new phone. Other customers have been very happy with it :)

Sonny

Rated 5 out of 5 stars

Great response

Great response, good price, fast delivery times

April 26, 2021
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Reply from meetingstore.co.uk

Hi,

Thank you so much for the positive review. Glad the system got there as planned. Do let us know if you need any help with setup etc.

Sonny

Rated 5 out of 5 stars

I was actually surprised how good the…

I was actually surprised how good the buying experience was. Really good communication. There was an issue with our order that they resolved straight away for us. Be coming back here when we need some more kit

April 20, 2021
Unprompted review
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Reply from meetingstore.co.uk

Hi Colin,

Thanks for the fantastic review. We are working hard on our customer service and communication to stand out from the crowd. Glad we could help you :)

Sonny

Rated 5 out of 5 stars

Superb Customer Service!

Easy website to order from, delivery was delayed due to supplier - Logitech but Meeting Store, Debbie and Sonny kept me updated regularly, received the order the next day as promised, great company will definitely use again!

April 19, 2021
Rated 4 out of 5 stars

Good prices and decent service.

Good prices and decent service. Dispatch notifications could be a bit better but delivery was prompt.

March 1, 2021
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Reply from meetingstore.co.uk

Hi Richard,

Thanks for the feedback and I can only apologise for you not getting updated as needed on the dispatch. We are working to fix the issue so that no one else experiences this.

Sonny

Rated 5 out of 5 stars

Excellent company!

Excellent company, received even a call to offer support with the installation of the product I bought, that was a very pleasant surprise.

March 1, 2021
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Reply from meetingstore.co.uk

Hi Frederik,

Thanks for the feedback. The follow up call is really important to us to make sure our customers as happy as possible and have it all working. Hope your enjoy your new equipment :)

Sonny

Rated 5 out of 5 stars

Great service from Meetingstore

The website easy to use and the purchasing process quite straight forward. Delivery from very prompt, next day. My only comment being that I wasn't informed of it being shipped.
Follow was exceptional with a phone call and email to make sure the product had arrived and that I was happy with its function - great job there.

February 22, 2021
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Reply from meetingstore.co.uk

Hi Geoff,

Thanks for the review and the constructive feedback. I have raised this with the team to see how we can adapt our process to include a shipping notification to ensure customers are more informed along the journey :)

Sonny

Rated 5 out of 5 stars

1st time user and all I can say, excellent quick service, recommended

Never used Meetingstore before, But excellent quick service, regular user between Scan, Overclockers and Amazon and found Meetingstore to be just as good if not better, (certainly quicker on order updates, shipping and follow-up) highly recommended.

Stewart.

February 17, 2021
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Reply from meetingstore.co.uk

Hi Stewart,

Thanks for your review. I almost feel a little shy about Meetingstore being classed with well known brands like that but it was the goal to be the best so I'm glad we are getting there :)

Sonny.

Rated 5 out of 5 stars

Meeting Store feedback

Very good pre and post service

Helpful and practical advice

February 13, 2021
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Reply from meetingstore.co.uk

Hi Rakesh,

Thanks for the review. Live chat has certainly made it a lot easier for people to gain access to our specialists for any technical queries :)

Sonny

Rated 5 out of 5 stars

In a word: brilliant

Brilliant service - so responsive and happy to help. Great product range to choose from to. Would happily recommend.

February 9, 2021
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Reply from meetingstore.co.uk

Hi Nicola,

Thank you so much for the review. You did buy a great system with really good feedback form other customers so I'm glad you're also happy with it and our service :)

Sonny.

Rated 5 out of 5 stars

1st class service.

February 4, 2021
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Reply from meetingstore.co.uk

Hi David,

Thanks for the 5-star review and your latest order. I look forward to working with you again on future projects :)

Sonny

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