meetingstore.co.uk Reviews 

116
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I've used Meeting Store over the past 3 months and won't go anywhere else now. Beyond there excellent product range and great prices the service is outstanding. I have dealt with Ryan on many occasion... See more

Rated 5 out of 5 stars

Very happy with our recent purchase of a Logitech GROUP conference camera system. The staff were very helpful also. Meetingstore.co.uk had it in stock - most other places were out of stock with... See more

Company replied

Rated 5 out of 5 stars

Incredible service! Was sceptical of the product availability after being let down by a few suppliers with false stock levels. Checked stock availability with Meeting Store via webchat who promptly... See more

Rated 5 out of 5 stars

They were very helpful. We ordered various Yealink meeting room devices and even when, due to a miscommunication over a quote, we didn't receive all the items we were expecting they quickly arranged... See more

Company replied

Company details

  1. Audio Visual Equipment Supplier
  2. Audio Visual Consultant
  3. Electronics Store

Written by the company

Meeting Store is the go-to store for all meeting room equipment. From AVer & Bose to Yealink & Zoom Rooms, we provide the best equipment for your meeting spaces


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

116 reviews

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4.6

All reviews

(116)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Outstanding performance

The process of finding the item at a really great price, ordering and shipping was excellent. Sonny handled my order and expedited the shipment within an hour. Goods arrived following day and everything was completed with my order. Will definitely order from meeting store. A very professional setup and competitively priced company. Well done to all involved.

February 4, 2021
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Reply from meetingstore.co.uk

Hi Jason,

Thanks for the glowing review. We worked a lot on streamlining our processes over Christmas and I was really happy to see how fast we can now get things out to people :)

Sonny

Rated 5 out of 5 stars

Very happy with our recent purchase of Logitech GROUP

Very happy with our recent purchase of a Logitech GROUP conference camera system. The staff were very helpful also.

Meetingstore.co.uk had it in stock - most other places were out of stock with long lead times, the price was one of the lowest I had seen.

I will definitely re-visit if I need anything else AV related.

February 4, 2021
Unprompted review
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Reply from meetingstore.co.uk

Hi Kevin,

Thanks for the glowing review. We do try to keep ahead of the curve and stock up on items that it looks like will run short so I'm glad we could get you the Logitech Group that you wanted :)

Sonny

Rated 5 out of 5 stars

Great service

Great service, Amazing communications. I did not realise that it was next day delivery so was happily supposed when it arrived so quickly. Will be using the meeting store again.

February 3, 2021
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Reply from meetingstore.co.uk

Hi Quentin,

Thank you so much for the 5 star review. Will keep an eye out for your next order :)

Sonny

Rated 5 out of 5 stars

Very fast delivery

Very fast delivery. Very pain-free and recommended.

January 26, 2021
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Reply from meetingstore.co.uk

Hi,

So happy we could help :) The system you bought has really positive feedback from other customers so I hope it works well for you.

Rated 5 out of 5 stars

Excellent service

January 25, 2021
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Reply from meetingstore.co.uk

Hi John,

Glad to hear you are happy with the purchase and I really appreciate the 5 star review. Don't hesitate to drop us a line if you need any help or further equipment :)

Sonny

Rated 5 out of 5 stars

Exceptional service and products

The range of top quality kits and at amazingly low prices, coupled with personal service of the highest quality, made this a memorable transaction for me.

January 24, 2021
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Reply from meetingstore.co.uk

Hi Crispin,

Thanks for the 5 star review :). You purchased a very reliable item but if you do get any issues we're here to help.

Rated 5 out of 5 stars

Great customer service

January 21, 2021
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Reply from meetingstore.co.uk

Hi,

Thank you for the 5 star review. Hope everything goes well with the installation but feel free to drop into our live chat if you need any help :)

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service! Couldn't recommend highly enough. Will definitely be using again.

January 21, 2021
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Reply from meetingstore.co.uk

Hi Lee,

Thanks for the 5 star review. I'm glad we got you the right solution for your needs :)

Rated 5 out of 5 stars

Very helpful company in determining the…

Very helpful company in determining the most suitable webcam for my needs.

January 20, 2021
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Reply from meetingstore.co.uk

Hi Paul,

Thanks for the 5-star review. Our live chat is one of the best ways we've found to stay connected with customers and help find the best solution for their needs and i'm glad we could help get you the perfect solution :)

Rated 1 out of 5 stars

Very poor product and service - Yealink UVC 30 camera

I bought a Yealink UVC 30 camera in June last year to improve Zoom experience and eventually raised my concern over poor quality image in September. After sharing images, I was eventually told that Yealink said the image was how it was supposed to be. After a month I rasied the issue again as the image is clearly fuzzy and inferior to other HD cameras. I got no response. I just re-raised the issue and was now told that there is "nothing that can be done at this stage". Very poor product and poor service that doesn't warranty products that are clearly faulty .

January 4, 2021
Unprompted review
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Reply from meetingstore.co.uk

Hi Adam,

So sorry to hear this. It's not in anyone's interest to let people down like this. I will dig into it with Yealink to see if I can find out what happened and why they were not able to solve your issue.

Sonny.

Rated 5 out of 5 stars

First Class Customer Service and Support

Thank you for your support. You provided me with excellent techincal support at the time of purchase and also found a solution where we would be able to return the AverCam if it wasn't compatable with the Blackmagic Atem Mini Pro...which I'm delighted to say it is! Thank you :)

November 15, 2020
Rated 1 out of 5 stars

disappointing service/false claims

disappointing service. Another online retailer that is doing no more than drop shipping and doing it poorly. Chat states next day delivery, the item on website states in stock and ready to ship but in truth it is not in stock and not ready to ship days later.

November 5, 2020
Unprompted review
meetingstore.co.uk logo

Reply from meetingstore.co.uk

Hi Mark,

I'm so sorry we got this wrong. You were given the wrong information about the new DTEN ME. It was showing in stock at our suppliers and we were doing back-order despatches directly form there but you were given the wrong information as it was only being released 4 days after you ordered... I can only apologise for this.

It has been raised internally and we are putting new procedures in place so no one else will experience such bad service from us when new products are released.

Mike.

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