melodynecklace Reviews 

85
TrustScore 1.5 out of 5

1.6

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Rated 1 out of 5 stars

AWFUL COMPANY FALSE ADVERTISING CONNING POEPLE OUT OF OUT THEIR MONEY!! CON ARTISTS!! don’t go any where near this company, emailed them over 8 times as wrong item was sent nothing like the one I or... See more

Rated 1 out of 5 stars

My daughter purchased a necklace on their website. She also mistakenly purchased 2 gift boxes (key punch error) The necklace did not look like the one on the website. The finish was off and looked i... See more

Rated 1 out of 5 stars

I purchased an item by mistake and immediately tried to cancel item. I contacted the company via email & messanger like 30 times in the past 2 days to cancel my order. Their fb will not allow comments... See more

Rated 1 out of 5 stars

Be sure you want your order. I canceled mine within 3 hours of placing it using their customer service email. Sent two more emails within 24 hours. Never got a reply. I finally went through PayPal... See more

Company details

  1. Jewellery Manufacturer

Written by the company

MelodyNecklace is a handmade jewelry gift store. They are dedicated to handcrafting personalized Necklace,Bracelet,Ring,Keychain and so on.They are committed to making exquisite jewelry according to your needs.


Contact info

1.6

Bad

TrustScore 1.5 out of 5

85 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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1.6

All reviews

(85)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Customer service was helpful and kind

Customer service was helpful and kind. I did not expect any super quick delivery and my patience was rewarded. My order arrived, nice package and very well crafted bijou. I’m happy with my purchase.
Nadia

June 29, 2022
Unprompted review
Rated 5 out of 5 stars

Thank you

Thank you. It was a wonderful gift for my husband. He never had anything like that. He was very happy and proud to wear his children's names.
Thank you again.
Linda Wellin Tucson, Az

June 22, 2022
Unprompted review
Rated 1 out of 5 stars

Run from this business…

I purchased an item by mistake and immediately tried to cancel item. I contacted the company via email & messanger like 30 times in the past 2 days to cancel my order. Their fb will not allow comments & instagram accounts is fake. I have contacted absolutely every way I know possible and have not heard anything. I inirally was wanting my ordered canceled so I could order the correct item however now... I will never purchase anything from them and reporting them as fake & fraud in all social media platforms. Run fast from this business... Cancel my order #TX22702 asap!

June 8, 2022
Unprompted review
Rated 1 out of 5 stars

You will wait a lifetime for delivery!!!!!!

When you are placing your order, be aware that they say 5-9 days for delivery, but instead you will wait 5-9 weeks for the tracking number and another 4-6 weeks for delivery. No I am not exaggerating!!! If I could give this company 0 stars I would!! It seems that, this is the same comment of everyone!! The only way to communicate with them is through email and they don’t respond straight away. It takes them weeks to answer!! Avoid this company or you will be sorry like the rest of us that made the mistake of ordering from them!!!!

May 26, 2022
Unprompted review
Rated 1 out of 5 stars

Wish I would’ve read these reviews…

Wish I would’ve read these reviews before ordering. I ordered a necklace for my mother on May 6th and figured I probably wouldn’t have it for Mother’s Day but maybe I would have for the week after. I’m still waiting. Sent an email no response.

May 22, 2022
Unprompted review
Rated 1 out of 5 stars

I ordered a bracelet for my mom for…

I ordered a bracelet for my mom for Mother’s Day. I received an email stating it would be late and would take 3-5 business days and would receive a tracking #. None of that occurred. I emailed them 3 times and no response. I disputed my charge and will not use them ever again!! BE AWARE OF THIS COMPANY!!! The only way of communication is through email as well!

May 16, 2022
Unprompted review
Rated 1 out of 5 stars

Total scam

Total scam. Charged for product that was never mailed. Told I would receive a tracking number that never came.

May 14, 2022
Unprompted review
Rated 1 out of 5 stars

I WISH I COULD GIVE ZERO STARS

I WISH I COULD GIVE ZERO STARS! I never received my order for mothers days I asked for the order to be refunded not sent! It is now days later and no refund, no items, NO RESPONSE!! These people are pathetic and are nothing but a scam, do yourself a favor and get a lawyer to sue them or tell your bank to stop the payment!!!

May 14, 2022
Unprompted review
Rated 1 out of 5 stars

This company is horrible!

I ordered my Moms bracelet six days prior to mothers day. I paid additional money for exempt delivery. Here it is 5/13/2022. And I have yet to receive anything. I requested my tracking number and that number was for someone else order from March. I believe this company is a fraud. Im calling bank to see how I can recoup my money!

May 13, 2022
Unprompted review
Rated 1 out of 5 stars

Will not arrive on time...!

All the reviews appear to be fairly consistent. What they advertise for shipping and delivery is just not true. And, when you attempt to contact and inquire they give excuses.

I was told to place order with DHL Express shipping ($29.99) to receive in time for Mother's Day. I was informed by DHL that delivery will be May 19th! So much for express...

I requested refund for shipping and was told "they had a lot of Mother's Day orders and were delayed"...really?

I hope my wife and her twin sister enjoy their gift...whenever it arrives!

Was just offered refund for half of shipping cost...

May 13, 2022
Unprompted review
Rated 1 out of 5 stars

HORRIBLE!!!!

HORRIBLE!!!!! If I could leave 0 stars I would. Ordered a necklace that was supposed to arrive 2 days before Mother’s Day. Three days later and still nothing.

No responses to three emails that were sent makes for a very unorganized and unprofessional company. Horrible just horrible.

May 11, 2022
Unprompted review
Rated 1 out of 5 stars

Order placed and never fulfilled or shipped

It has been six days and my order is still showing order placed. It hasn’t even been fulfilled let alone shipped out. They give a delivery time of 5 to 9 days and my order hasn’t even been shipped out. I have sent numerous emails that haven’t been responded to.

May 6, 2022
Unprompted review
Rated 1 out of 5 stars

I haven't received my item yet so I…

I haven't received my item yet so I can't speak on that. I can speak on their timeline with delivery, which is horrible. They state a delivery time frame, but don't come anywhere close to that time frame.

Customer service is horrible and they don't want to take any responsibility for anything. I would avoid this place and the headache that it they cause. There are better places out there, that stand behind what they say and will do what it take to make things right.

May 2, 2022
Unprompted review

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