We have used Miles Morgan for some years in Cheltenham and always found them to be extremely helpful and friendly. My last visit was to Sybil and she is very professional and helpful. Long may the s... See more
Company replied
Inside Waitrose, Honeybourne Way, GL50 3QW Cheltenham, Gloucestershire, GB
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We have used Miles Morgan for some years in Cheltenham and always found them to be extremely helpful and friendly. My last visit was to Sybil and she is very professional and helpful. Long may the s... See more
Company replied
We walked into Miles Morgan, having walked by many times as we thought we might not be able to afford a holiday here. Sam Beavan was so amazing and helpful, she talked about where we wanted to go, an... See more
Company replied
Our enquiry was prompted by a particular destination in an email update and the booking made by phone. All our queries and requirements were speedily addressed and the holiday booked with ease by Kare... See more
Company replied
Stacey has been amazing, helping us to book an amazing trip to South Africa next year. Nothing has been too much trouble and she’s put up with us changing our minds on dates and destinations several... See more
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Inside Waitrose, Honeybourne Way, GL50 3QW, Cheltenham, Gloucestershire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
We had superb help from Sybil in Cheltenham and will certainly go to her again.

Reply from Miles Morgan Travel - Cheltenham
The lady I dealt with was extremely helpful, and went out of her way to help me decide on where to go, and what I wanted to do. Everything was covered, so I decided to book the break straightaway. A really good service.

Reply from Miles Morgan Travel - Cheltenham
Popped into Miles Morgan to enquire about a holiday that we had been planning. Spoke to Stacey who got in touch with the travel company and asked all the questions that we needed to know. Very knowledgeable and pleasant person who helped us in the booking process. Great not to have to do the phoning ourselves. Would highly recommend.

Reply from Miles Morgan Travel - Cheltenham
All the ladies made us feel very welcome took as much time as we needed to get us the best deals for our holiday

Reply from Miles Morgan Travel - Cheltenham
A big thank you to Stacey for her professionalism and enthusiasm when planning our trip to Morocco. Her knowledge of the areas we chose to visit was brilliant and her choice of hotels was just perfect too!

Reply from Miles Morgan Travel - Cheltenham
Was very impressed by the helpfulness of Stacey! Spent a lot of time finding our holiday. Very friendly and helpful

Reply from Miles Morgan Travel - Cheltenham
The agent who attended to my booking was helpful and efficient.

Reply from Miles Morgan Travel - Cheltenham

Reply from Miles Morgan Travel - Cheltenham
The Lady we dealt with Stacy was so helpful and knowledgeable

Reply from Miles Morgan Travel - Cheltenham
The representative took time to explain everything and kept us up to date with each stage of the booking process. All was confirmed same day at 18.30.

Reply from Miles Morgan Travel - Cheltenham
Caroline was very friendly and helpful. She showed us different options and was patient as we tried to decide.

Reply from Miles Morgan Travel - Cheltenham
Sybil at the waitrose cheltenham concession was super helpful as always

Reply from Miles Morgan Travel - Cheltenham
This is the 2nd cruise booked with Miles Morgan. Staff are always so helpful and make sure that you get the best they can offer. Would highly recommend.

Reply from Miles Morgan Travel - Cheltenham
Good friendly staff, knowledgeable and interested in you and your proposed holiday.

Reply from Miles Morgan Travel - Cheltenham
We were helped in the Cheltenham branch yesterday by Ellie. She was so friendly, helpful and patience and helped us to choose the right holiday for us. Excellent service, as always. Thank you Ellie

Reply from Miles Morgan Travel - Cheltenham

Reply from Miles Morgan Travel - Cheltenham
EXCELLENT
We dropped into Miles Morgan, Cheltenham.
Stacey took time to see us (we had not booked).
We went through many holidays and good hotels to find a good quality 5 star holiday/hotel.

Reply from Miles Morgan Travel - Cheltenham

Reply from Miles Morgan Travel - Cheltenham
Ellie in the Cheltenham branch was extremely helpful and went above and beyond. The excellent service she gave enabled me to feel confident in booking our 50th wedding anniversary holiday.
Nothing was too much trouble and she gave me her time and advice that I needed to be happy with all aspects of the cruise. Her service secured the order.

Reply from Miles Morgan Travel - Cheltenham
Stacey just makes everything so easy and straightforward especially for me being a solo traveller

Reply from Miles Morgan Travel - Cheltenham
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.