I found the Miles Morgan representative helpful, pleasant, competent and willing to listen. We managed to get the paperwork delivered via printer whilst I was there and we discussed two trips for Ma... See more
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We’ve just booked our September holiday for next year. Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved. Good team work, nothing is too... See more
Company replied
Staff are superb, Sarah booked a holiday for me yesterday with Rivera, all very efficient. Always use Chepstow branch, exceptional help and service 👍
Company replied
A very efficient service provided. We had already found a holiday online and the rep checked all the details and processed all that was needed. Friendly and knowledgeable.
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
14 High Street, NP16 5LQ, Chepstow, Monmouthshire, United Kingdom
- 01291 762006
4.9
Excellent
320 reviews
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Ellie from Chepstow was brilliant
Ellie from Chepstow was brilliant. She investigated several options for our cruise holiday and answered our many questions comprehensively. Thank you!
October 22, 2025
Reply from Miles Morgan Travel - Chepstow
You are very welcome Mrs Taplin, it was a pleasure to book your holiday again.
Kind regards
Ellie
Take the stress out of your booking
The knowledge, friendliness and ease of booking our holiday was excellent. Such helpful advice - service was second to none!
October 28, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you so much, It was a pleasure booking your holiday again. Kind regards, Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review. Kind regards
Ellie
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Ellie
Great service
Great service. Staff are very friendly and helpful. Great knowledge, wouldn’t book our holidays any other way.
October 26, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review!
Kind regards
Team Chepstow
Excellent service.
I have received excellent service from both Ellie and Rhiannon, whilst booking a trip to Belfast . They both went over and above to ensure I eventually found ‘what I hope will be’, the perfect accommodation option for this special visit. They also shared such helpful information on trip / eating out options, and how to access and book these. Thank you both very much for your patience and excellent service here, it was greatly appreciated.
October 17, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for lovely review! It was such a pleasure booking this for you and we know you are going to have the best time with your girls!
Kind regards
Rhiannon and Ellie x
Very welcoming and helpful staff
Very welcoming and helpful staff.
All questions answered and good to hear that the staff also experience the holiday we were interested in.
October 9, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It was a pleasure to book your river cruise!
Kind regards
Team Chepstow
Norway here we come
Plenty of information for where we are going to and tips to be where to stay on the cruise ship all which were very helpful and useful.
All thanks to Cath for her help and advice many thanks. Paul and Shirley
October 12, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It was a pleasure to book your cruise for you!
Kind regards
Catherine
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
Holiday
We’ve just booked our September holiday for next year.
Ellie has been fantastic once again in finding a suitable Hotel. Rhiannon & Catherine have also been involved.
Good team work, nothing is too much trouble and Miles Morgan in Chepstow deserve the praise, the staff make it a successful business.
October 9, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It is always a pleasure booking your holidays!
Kind regards
Team Chepstow
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review! It is pleasure booking your holidays!
Kind regards
Team Chepstow
Excellent service staff fully informed…
Excellent service staff fully informed us of all aspects of our proposed cruise
October 2, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review! It was a pleasure to book your cruise!
Kind regards
Team Chepstow
Excellent service friendly and detailed…
Excellent service friendly and detailed ,everything about our planned holiday was clearly explained
Will.continue to book our holidays with you!
October 2, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review!
Kind regards
Ellie
Relaxing atmosphere
Relaxing atmosphere, friendly and helpful staff , nothing too much trouble always willing to go the extra mile to get the holiday you want.
September 24, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
Kind regards
Catherine
An excellent service from Megan who was fully aware of what we wanted and was able to access the Company and offer us the holiday we requested.
An excellent service from Megan who
September 23, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for you review!
Kind regards
Team Chepstow
Excellent service
Ellie was amazing, she booked us exactly what we were looking for.
Very friendly, knowledgeable and professional.
Thank you Ellie
September 30, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you so much for your kind words. It was lovely to see you again and I look forward to helping you with your future holidays!
Kind regards
Ellie
First time with Miles Morgan
I was made to feel welcome and the adviser took time to help with all the questions I had. They came back with prices and options within a day and gave good advice on how to make the most of our trip.
September 23, 2025
Reply from Miles Morgan Travel - Chepstow
It was a pleasure helping you find your perfect holiday. Kind regards, Catherine
One to One
Two things stand out:
Being able to deal with just one of your staff throughout the booking process, and beyond, in our case Rhiannon.
And then Rhiannon being able to deal with the paper work as the cruise date becomes imminent.
2025 is our first year with Miles Morgan and we have already linked with them again for 2026
September 23, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your lovely review!
It was a pleasure to book your holiday.
Kind regards
Rhiannon
The staff were brilliant
The staff were brilliant, very helpful and got us a great deal
September 19, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your kind review!
Kind regards
Team Chepstow
Great staff nothing is to much trouble…
Great staff nothing is to much trouble for them
September 11, 2025
Reply from Miles Morgan Travel - Chepstow
Thank you for your review!
Kind regards
Team Chepstow
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