Miles Morgan Travel - Malmesbury Reviews 

146
•
TrustScore 5 out of 5

4.9

1 Market Cross, SN16 9AS Malmesbury, Wiltshire, GB

•

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Using Malmesbury Mike Morgan Travel has been so easy. Meg has been amazing at listening to what we wanted for our holiday. She looked at all options and kept us updated with any changes. It’s been a r... See more

Company replied

Rated 5 out of 5 stars

From start to finish, Tanya at Miles Morgan, has been very professional. While we were choosing our holiday, Tanya offered various choices, with our wishes included. Tanya was very patient and th... See more

Company replied

Rated 5 out of 5 stars

Meg and Jo are brilliant, they are so helpful and always available to assist non with any queries. We wouldn't consider going anywhere else for travel holidays.

Company replied

Rated 5 out of 5 stars

Very friendly and efficient service and the staff were extremely pleasant. Nothing was too much trouble as our booking wasn't straight forward and time was taken to make sure that everything was perfe... See more

Company replied


Company details

  1. Travel Agency
  2. also in
  3. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 1 Market Cross, SN16 9AS, Malmesbury, Wiltshire, United Kingdom

  • 01666 824801

4.9

Excellent

TrustScore 5 out of 5

146 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(146)

3,187 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Using Malmesbury Miles Morgan Travel has…

Using Malmesbury Mike Morgan Travel has been so easy. Meg has been amazing at listening to what we wanted for our holiday. She looked at all options and kept us updated with any changes. It’s been a real pleasure to use a great travel agent.

October 11, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much for your lovely comments. It was a pleasure to help you both and so glad we've got you sorted :) Thanks again, Meg

Rated 5 out of 5 stars

Booking easy with MMT

Jo as always was very helpful and patient with me. After several visits and changes of mind on my part.

October 3, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much for your review! See you soon :)

Rated 5 out of 5 stars

Meg and Jo are brilliant

Meg and Jo are brilliant, they are so helpful and always available to assist non with any queries. We wouldn't consider going anywhere else for travel holidays.

October 1, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much for such a lovely review. It's always a pleasure to help you both. Thank you, Meg

Rated 5 out of 5 stars

Very professional service

From start to finish, Tanya at Miles Morgan, has been very professional.
While we were choosing our holiday, Tanya offered various choices, with our wishes included.
Tanya was very patient and then emailed our choices, for us to look at, at home.
Including all the relevant information highlighted, like transfer times etc.
Throughout communication has been above and beyond.
Very professional service.

September 14, 2026
Unprompted review
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much for your wonderful review! We appreciate you taking the time to share your feedback.
Tanya

Rated 5 out of 5 stars

Friendly and efficient

Very friendly and efficient service and the staff were extremely pleasant. Nothing was too much trouble as our booking wasn't straight forward and time was taken to make sure that everything was perfect.

September 19, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much for the lovely review, it was a pleasure to help you. Meg :)

Rated 5 out of 5 stars

Excellent service

Friendly professional staff
Ensured we had all the information to make a choice right for me
Emailed everything so I could peruse the holiday at home.
Completed all the booking for my holiday
Offered advice and checked reviews
Excellent service.

September 17, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much for your lovely feedback, I'm so glad we were able to find the right holiday for you!
Tanya

Rated 5 out of 5 stars

Friendly

Friendly, professional and I didn't feel rushed. Very helpful

September 13, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much for your wonderful review! We really appreciate you taking the time to share your feedback with us.

Rated 5 out of 5 stars

Meg was very helpful and knowledgeable

Meg was very helpful and knowledgeable. This will be our first cruise. We had intended just to make initial enquiries but Meg convinced us - so we booked. Many thanks to Meg

September 11, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

It was so lovely to meet you both and a pleasure to help you book your first cruise. Thanks for the lovely review, Meg :)

Rated 5 out of 5 stars

I found everything and everyone…

I found everything and everyone extremely helpful. Tanya found the holiday that I required and the right dates and times.
I would certainly recommend your company to a friend.

September 5, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you for the kind feedback! I'm glad we were able to get your holiday sorted for you.
Tanya

Rated 5 out of 5 stars

Perfection

I'm very good at arranging travel but the Miles Morgan rep (Jo) was excellent. Helpful, courteous and actually understood my needs

August 21, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you for your wonderful review Mr German! I'm so pleased to hear that. It was a pleasure helping you.

Rated 5 out of 5 stars

⭐️⭐️⭐️⭐️⭐️ for Joanne @malmesbury

We would really recommend Joanne at Malmesbury branch as nothing is to much trouble, she is alway more than happy to meet our needs and help with any worries or problem.
We always have a good laugh with Joanne, she is friendly and really does her job well.

August 18, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much for your lovely feedback! 😊

I always enjoy seeing you all too, Thank you again for taking the time to leave such kind words. It’s much appreciated.

Rated 5 out of 5 stars

Joanne from the Malmesbury branch was…

Joanne from the Malmesbury branch was very helpful and quick to sort out our requirements and made it easy to book.

August 22, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you for your taking the time to leave a great review! We appreciate your kind words.

Rated 5 out of 5 stars

Meg was very helpful and patient with…

Meg was very helpful and patient with us! She gave excellent customer service.

August 18, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you so much, it was a pleasure to help you and find something suitable. Meg :)

Rated 5 out of 5 stars

Always a pleasure

Always a pleasure, as always informative and happy to help.

August 11, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you for your wonderful feedback and for taking the time to leave a review :)

Rated 5 out of 5 stars

Excellent service

Excellent service. Tanya approched our request with quiet confidence and experience. She went the extra mile to find us the best deals and was charming . This why we return

August 14, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you for your lovely review! It was a pleasure to help you with your holiday.
Tanya

Rated 5 out of 5 stars

Jo was wonderful

Jo was wonderful, as always, and she went that extra mile to ensure we got the holiday wwe were after within our budget.

August 12, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you for your wonderful review! It's always a pleasure

Rated 5 out of 5 stars

Irl face to face chats rather than all…

Irl face to face chats rather than all online were refreshing and helpful. We also liked the fact that we are supporting a local business. Meg was incredibly helpful and we really appreciate the hard work she put in in pulling together what promises to be a wonderful trip to Thailand for the three of us.

August 5, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

It was a pleasure to help you arrange this fabulous trip. Thank you for choosing to book with us, we really do appreciate it. Meg :)

Rated 5 out of 5 stars

Friendly staff

Friendly staff. Knowledgeable about the holidays. Keeping me well informed

July 10, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you for your lovely review! It was a pleasure to help you with your upcoming holiday.

Rated 5 out of 5 stars

River Cruise

Extremely helpful and patient. Nothing was too much trouble.

July 17, 2026
Miles Morgan Travel - Malmesbury logo

Reply from Miles Morgan Travel - Malmesbury

Thank you for the lovely review! I'm so pleased I could help. It was a pleasure, and I hope to see you again soon!

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look