We would really recommend Joanne at Malmesbury branch as nothing is to much trouble, she is alway more than happy to meet our needs and help with any worries or problem. We always have a good laugh w... See more
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Meg was very helpful and knowledgeable. This will be our first cruise. We had intended just to make initial enquiries but Meg convinced us - so we booked. Many thanks to Meg
Company replied
Irl face to face chats rather than all online were refreshing and helpful. We also liked the fact that we are supporting a local business. Meg was incredibly helpful and we really appreciate the hard... See more
Company replied
I found everything and everyone extremely helpful. Tanya found the holiday that I required and the right dates and times. I would certainly recommend your company to a friend.
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
1 Market Cross, SN16 9AS, Malmesbury, Wiltshire, United Kingdom
- 01666 824801
4.9
Excellent
140 reviews
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5* service
Both Tanya and Meg were very helpful, quickly understanding the type of holiday we wanted to book. Tanya was fast and efficient in locating and booking our choices
November 7, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you so much for your lovely feedback and for booking with us again. We really appreciate it :)
Reply from Miles Morgan Travel - Malmesbury
It's always a pleasure to book you guys :) Thanks for the support over all the years.
Miles Morgan listened to our needs
Miles Morgan listened to what we were looking for and helped us find a great holiday and location for summer 2026.
October 14, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for your feedback :) it's always a pleasure to help you both
Friendly and professional staff
Nice friendly staff and very professional. Nothing was too much trouble.
October 13, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for your lovely feedback. It was a pleasure to book you both
Excellent and prompt service from Jo…
Excellent and prompt service from Jo and Meg at the Malmesbury branch. Highly recommend.
October 4, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for the kind feedback Jo. It's always a pleasure to book you and your family
Meg is always so helpful and her…
Meg is always so helpful and her knowledge is second to none. She has booked many of our holidays and every one is perfect to our needs. We will always book with her as we have every confidence in her. A whole group of us now book with her because of her professionalism
Thank you Meg, manager at Malmesbury
October 5, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you :) x
Your agent
Your agent - Joanne - was very helpful through out as she has been for many years.
September 24, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for the kind feedback. I always enjoy booking you both
Personal assistance from someone I have…
Personal assistance from someone I have got to know - Joanne at Malmesbury
September 19, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for booking with me again, Have a great trip!
Overcoming an Initial Setback
My initial contact was unhelpful;; I walked in to ask if they were happy to provide support for a trip to the USA to see a friend. I did not feel very welcome and although I was given the basic info I felt that I had imposed. I subsequently approached someone who’d been recommended but this link was not good. I returned to Miles Morgan and happily the trip is now booked.There has been a sense that I had to provide much of the information to receive the detail
July 24, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for your feedback, do feel free to pop in and discuss this with us further. I am glad we have been able to assist with the recent upgrade and visa arrangements for you
Joanne was really helpful as usual
September 5, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you Mr Silver. I appreciate your feedback :)
Reply from Miles Morgan Travel - Malmesbury
Hello, Thank you, we appreciate you taking the time to leave us kind feedback
Makes booking easy
Staff very knowledgable. Same price as on-line but all the hassle removed with all information entered and boarding passes produced.
August 31, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for the feedback and booking with us, we really appreciate it.
The staff are very knowledgeable about…
The staff are very knowledgeable about all the holidays they are selling, and do their best to come up with suitable suggestions they think would be better for us. I have just booked my fourth trip with them and they give me confidence that all will be how it should be with transport and accommodation, so we can relax and enjoy our holiday.
August 29, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you so much for your feedback, we really appreciate you booking with us and it's always a pleasure to help you :)
I didn't feel under any pressure when…
I didn't feel under any pressure when visiting the shop which is important because that can dictate any decision making.
Also most of the questions asked came from me and they were answered fully by the lady in the shop.
Very pleased and quite surprised by her pleasant attitude
August 27, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you so much for your lovely review. I always do my best to answer as many questions as any client has :) Have a lovely weekend
Great service as always
Jo was friendly, efficient and knowledgeable. She made booking our holiday to Singapore, Australia and Japan a pleasure. Clearly explained the details and made us feel confident to commit to booking our trip of a lifetime for us and our children.
August 24, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for such a lovely review, so pleased we managed to help you arrange this special trip
Quick response and knowldge of the travel marketet
Quick response, knowledge of the travel market and able to accommodate changes
August 24, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for your feedback, it's always a pleasure to help you
Joanne in Malmesbury
Joanne in Malmesbury, was as always helpful, patient and friendly.
August 16, 2025
Reply from Miles Morgan Travel - Malmesbury
Hi, Thank you both for the kind feedback! :)
Accommodating staff coping with our…
Accommodating staff coping with our changing demands admirably.
It was a complicated booking with insurance issues which they were able to solve.
Staff met our needs with competence and were friendly as they always are.
August 3, 2025
Reply from Miles Morgan Travel - Malmesbury
I loved helping you put this one together, thank you so much for your business. We really appreciate it :)
Very attentive and quick to respond
Very attentive and quick to respond. Couldn't have asked for better service.
August 16, 2025
Reply from Miles Morgan Travel - Malmesbury
I'm glad we could both help you and get everything sorted. Thanks for booking with is
Greated with smile as a returning…
Greated with smile as a returning customer.
Dealt with my request very efficiently followed up by fully detailed email and booked the same day.
Nothing is too much trouble for Joanne
August 3, 2025
Reply from Miles Morgan Travel - Malmesbury
Thank you for the lovely feedback Mr Briggs and for booking with me again, It's always good to see you.
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