Meg was very helpful and knowledgeable. This will be our first cruise. We had intended just to make initial enquiries but Meg convinced us - so we booked. Many thanks to Meg
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We would really recommend Joanne at Malmesbury branch as nothing is to much trouble, she is alway more than happy to meet our needs and help with any worries or problem. We always have a good laugh w... See more
Company replied
Irl face to face chats rather than all online were refreshing and helpful. We also liked the fact that we are supporting a local business. Meg was incredibly helpful and we really appreciate the hard... See more
Company replied
I found everything and everyone extremely helpful. Tanya found the holiday that I required and the right dates and times. I would certainly recommend your company to a friend.
Company replied
Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
1 Market Cross, SN16 9AS, Malmesbury, Wiltshire, United Kingdom
- 01666 824801
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Reply from Miles Morgan Travel - Malmesbury
I rang the travel agent with a wish…
I rang the travel agent with a wish list. Within a couple of hours I was emailed several options. I picked one and I go on holiday Sunday. All very efficient and friendly

Reply from Miles Morgan Travel - Malmesbury
Listened carefully to what we wanted…
Listened carefully to what we wanted from our trip. Provided a draft proposal package. Adapted the proposal to suit our requirements. Patient and helpful.

Reply from Miles Morgan Travel - Malmesbury
Trip to Australia
Tanya and Meg were extremely helpful in arranging our trip to Australia. Both were very patient and friendly.
We couldn’t have asked for a better service.

Reply from Miles Morgan Travel - Malmesbury

Reply from Miles Morgan Travel - Malmesbury
Friendly and helpful
Friendly and helpful. After visiting the office a few times and discussing our requirements, we found exactly what we were looking for.

Reply from Miles Morgan Travel - Malmesbury
A five star experience
I am fortunate to have three wonderful holidays to look forward to this year. A tour of Norway, Spain and Southern India. All of them booked in January at Miles Morgan Travel, Malmesbury. Many thanks Joanne and Meg for your friendly, faultless service. We are so lucky to have your expertise in our beautiful town. If you have plans to go away on holiday I recommend using the services of Miles Morgan Travel. You won't be disappointed.

Reply from Miles Morgan Travel - Malmesbury
Great service n customer care
The manager was very helpful n clear n couldn't do enough for us

Reply from Miles Morgan Travel - Malmesbury
The complete experienc e
The people, the assistance, the efficiency all combine to make working with Miles Morgan a delight.

Reply from Miles Morgan Travel - Malmesbury
Meg &Jo always look after us to get the…
Meg &Jo always look after us to get the cruise booked. We never hesitate to go back as they are so helpful. Brilliant.

Reply from Miles Morgan Travel - Malmesbury

Reply from Miles Morgan Travel - Malmesbury
Excellent customer service
Meg is so knowledgeable and helpful. She knew hotels, locations and everything about flights, insurance, transport at resorts and airports. She coupled sound factual advice with personal experience to support what she said. Excellent customer service. Our visited was promptly followed up with emails confirming our discussions.

Reply from Miles Morgan Travel - Malmesbury
Tania was v busy but v helpful
Tania was v busy but v helpful. She gave us all sorts of options at competitive prices. Thank you

Reply from Miles Morgan Travel - Malmesbury
Excellent service
Tanya has been excellent. Her communication and diligence in asking all the correct questions and gathering all the information she needed has been great. It’s very nice to know that our booking has been made and everything is being taken care of, giving me huge piece of mind. Thank you Tanya.

Reply from Miles Morgan Travel - Malmesbury
Tanya in the malmesbury shop helped us
Tanya from malmesbury was very helpful in organising our trip to Australia and then further on for one of us to America. A lovely polite young lady.

Reply from Miles Morgan Travel - Malmesbury
Super helpful as always and nothing is…
Super helpful as always and nothing is too much trouble. Thanks Joanne!

Reply from Miles Morgan Travel - Malmesbury
Jo and Meg have been fantastic as…
Jo and Meg have been fantastic as always. Lots of well researched options that show a clear understanding of our needs.

Reply from Miles Morgan Travel - Malmesbury
I’ve always used Miles Morgan Travel in…
I’ve always used Miles Morgan Travel in Malmesbury. Meg is friendly, helpful and very informative. Highly recommend.

Reply from Miles Morgan Travel - Malmesbury
5* service
Both Tanya and Meg were very helpful, quickly understanding the type of holiday we wanted to book. Tanya was fast and efficient in locating and booking our choices

Reply from Miles Morgan Travel - Malmesbury
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