We would really recommend Joanne at Malmesbury branch as nothing is to much trouble, she is alway more than happy to meet our needs and help with any worries or problem. We always have a good laugh w... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
We would really recommend Joanne at Malmesbury branch as nothing is to much trouble, she is alway more than happy to meet our needs and help with any worries or problem. We always have a good laugh w... See more
Company replied
Meg was very helpful and knowledgeable. This will be our first cruise. We had intended just to make initial enquiries but Meg convinced us - so we booked. Many thanks to Meg
Company replied
Irl face to face chats rather than all online were refreshing and helpful. We also liked the fact that we are supporting a local business. Meg was incredibly helpful and we really appreciate the hard... See more
Company replied
I found everything and everyone extremely helpful. Tanya found the holiday that I required and the right dates and times. I would certainly recommend your company to a friend.
Company replied
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
1 Market Cross, SN16 9AS, Malmesbury, Wiltshire, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Very friendly greeting. Understanding my request and efficient response in detail.
31-7-2025 Malmesbury

Reply from Miles Morgan Travel - Malmesbury
We wanted to travel to Australia and New Zealand for an extra special holiday and Meg at Malmesbury Miles Morgan was excellent. She understood our needs and got right on with the task of organising our trip. Brilliant job. Quick and really well informed.
We have no hesitation in recommending Meg for your vacation needs.

Reply from Miles Morgan Travel - Malmesbury
Professional, timely and personable service is the standard but never taken for granted. Yet Meg and Jo still exceed our expectations.

Reply from Miles Morgan Travel - Malmesbury
The team at Miles Morgan in Malmesbury once again provided great advice and great knowledge of all aspects of the travel business.

Reply from Miles Morgan Travel - Malmesbury
Jo in Malmesbury is absolutely fantastic. From helping me to choose the right cruise, to holding my hand through the various stages leading up to tickets, nothing is too much trouble. This was a surprise trip for my Wife’s Birthday and our Wedding Anniversary and Jo told the Tour Operator who then surprised us to a few treats. An amazing holiday and a lot of this was down to Jo.

Reply from Miles Morgan Travel - Malmesbury
The young lady was very helpful very informative she new what she was doing I had confidence in her ability to book my holiday

Reply from Miles Morgan Travel - Malmesbury
Very welcoming staff. Pleasant and courteous. Very helpful and explained all options.

Reply from Miles Morgan Travel - Malmesbury
Having options sent to me quickly helped me to find the right holiday for my family. Staff were very friendly and responsive.

Reply from Miles Morgan Travel - Malmesbury
Always 5 star service from Miles Morgan Travel in Malmesbury

Reply from Miles Morgan Travel - Malmesbury

Reply from Miles Morgan Travel - Malmesbury
Always helpful and cheerful. Remembering us and needs and getting details dealt with quickly. They are very efficient.

Reply from Miles Morgan Travel - Malmesbury
We have recently booked a bespoke USA trip via Miles Morgan's Malmesbury branch. Having moved away from Wiltshire some 4 years ago (to the Outer Hebrides) we took advantage of their expertise once again in booking our get away this autumn. Nothing was too much trouble and Joanne put together the perfect itinerary for us including flights, hotels and car hire.

Reply from Miles Morgan Travel - Malmesbury
Great travel knowledge and very professional and friendly.

Reply from Miles Morgan Travel - Malmesbury
I visited the Malmesbury branch to purchase some euros. The member of staff was perfectly polite and helpful. However , AFTER I had paid and she had given me the euros, she informed me that I would probably incur a credit card charge. If she had told me before, I would’ve paid by debit card. Whilst I appreciate it’s my responsibility to check, as a professional who deals with this every day, it would have been more useful for her to impart this knowledge BEFORE the transaction .

Reply from Miles Morgan Travel - Malmesbury
Helpful and friendly and able to find the holiday I wanted

Reply from Miles Morgan Travel - Malmesbury
I presented the agency a challenge and they came out tops. Everything I wanted was arranged speedily. I could never have done this trip without their help and knowledge.

Reply from Miles Morgan Travel - Malmesbury
Super efficient service from Meg. Our request was very straightforward but slightly challenging as booking a trip for 16 old males really narrows down the options. Meg found a few places that would be happy to take us, her suggestions ticked all the boxes and it made deciding where to go very easy. When it came to booking the process couldn't have been simpler and Meg even managed to sort a few last minute discounts, bringing the price down ever-so-slightly.

Reply from Miles Morgan Travel - Malmesbury
Always use Miles Morgan.
They know what sort of accommodation I like and are happy to advise if suitable, etc.
Friendly staff in the Malmesbury office.

Reply from Miles Morgan Travel - Malmesbury
My wife and I recently returned from a month trip to Kerala in Southern India.
Our holiday was arranged by Meg the Manager of Miles Morgan's Malmesbury Branch.
Meg was at all times hugely helpful, very organised and professional in her dealing with us. This attention to detail lead to possibly our best ever trip.
I cannot recommend Miles Mogan Travel and Meg highly enough. In fact we have already started plannng our next trip which will be to Cambodia and Vietnam under Meg's expert guidance!

Reply from Miles Morgan Travel - Malmesbury
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.