As usual our dealings with Clare has been exceptional. She listened to our requirements on what would be the ideal holiday for us and she found exactly what we were looking for. A very friendly envir... See more
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Excellent service from Monmouth Miles Morgan Travel yesterday. Michelle was friendly, pleasant, knowledgeable and extremely efficient in helping us to find the holiday we wanted and make amendments to... See more
Company replied
Thanks to Michelle for arranging our last minute holiday to Kefalonia. She was very helpful in finding out what we wanted and super patient in exploring all options for us until we found a great match... See more
Company replied
Excellent service by Michelle Timewell. Efficient, friendly and took time and patience to understand our holiday needs. Will definitely use again. When we went to the cruise ship seminar, we had only... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
39 Monnow Street, NP25 3EF, Monmouth, Monmouthshire, United Kingdom
- 01600 715736
4.9
Excellent
130 reviews
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Great Service
As usual our dealings with Clare has been exceptional. She listened to our requirements on what would be the ideal holiday for us and she found exactly what we were looking for. A very friendly environment instore and we always recommend using the high street shop instead of online every time.
August 5, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Made booking easy
August 4, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review, pleasure to book for you, as always
The staff were wonderful
The staff were wonderful, helpful and friendly. I will definitely use them again x
July 31, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review. It was an absolute pleasure to assist in booking your holiday, here if your need anything
Monmouth Miles Morgan Travel
Excellent service from Monmouth Miles Morgan Travel yesterday. Michelle was friendly, pleasant, knowledgeable and extremely efficient in helping us to find the holiday we wanted and make amendments to a previously booked holiday. My wife and I are very happy indeed with the service provided.
July 24, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind review. It was a pleasure to see you both and help get the holiday you wanted and even better to sort out the amendments of your other holiday.
Patience of a saint
Patience of a saint when having to deal with a customer who couldn't decide which country or area they wanted. SORRY but got there in the end.
July 10, 2026
Reply from Miles Morgan Travel - Monmouth
It was an absolute pleasure booking your holiday for you and your daughter. I hope you both have a wonderful time and make lots of amazing memories together. Best regards, Jade
They were really efficient and helpful
They were really efficient, found a holiday that exactly suited our dates and requirements - very quickly!
July 9, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you. I'm pleased to have found what you wanted and hope you have a lovely time
very helfull and knowledgeable
July 1, 2026
Reply from Miles Morgan Travel - Monmouth
I am pleased to have helped you with booking this amazing trip on your bucket trip
Reply from Miles Morgan Travel - Monmouth
Thank you for your review. Always a pleasure to sort your holiday
Rang Claire told her whatever wanted
Rang Claire told her whatever wanted. She sorted it and we paid deposit over the phone
June 9, 2026
Reply from Miles Morgan Travel - Monmouth
Always a pleasure booking your holidays
Excellent service
Excellent service. Clare took onboard our specific requirements and got a tailored solution to our particular requests at minimal additional cost
June 7, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words and glad we could get the direct flights to go with the magnificent South African Tour
professional and friendly
efficient, professional service from Clare Hughes. all booked in a short time with availability checks/questions answered in advance of the appointment.
May 29, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you so much for your kind words, which are very much appreciated. So glad you are fit to travel again.
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words, it was a pleasure booking your holiday. Regards
Jade
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words it was a pleasure booking your cruise.
Regards
Jade
A great team of staff in monmouth
A great team of staff in monmouth. All helpful and pleasant. Staff get back to you when they say they will
May 10, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words it was a pleasure booking your holiday. Regards Team Monmouth
Michelle goes above her job to help
May 9, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, pleasure to help and get your holiday booked
Reply from Miles Morgan Travel - Monmouth
Many thanks for your comment, pleasure to help and book your holiday
Fast efficient informative and helpful
May 3, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words
Reply from Miles Morgan Travel - Monmouth
Thank you for you lovely words. It was a pleasure booking your cruise. Regards jade
Reply from Miles Morgan Travel - Monmouth
Was a pleasure to find your holiday for all of you, thank you Michelle
Very helpful,friendly staff
May 8, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review, pleasure to help you book another holiday
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