Jade was very helpful and knowledgeable. The overall support was great and we quickly identified and booked a vacation within budget, on the dates we needed and with no hassle. Will be asking Ja... See more
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Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruis... See more
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As usual our dealings with Clare has been exceptional. She listened to our requirements on what would be the ideal holiday for us and she found exactly what we were looking for. A very friendly envir... See more
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Thanks to Michelle for arranging our last minute holiday to Kefalonia. She was very helpful in finding out what we wanted and super patient in exploring all options for us until we found a great match... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
39 Monnow Street, NP25 3EF, Monmouth, Monmouthshire, United Kingdom
- 01600 715736
4.9
Excellent
138 reviews
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Reply from Miles Morgan Travel - Monmouth
Thank you and I am so glad to have you travel on another one of my groups. Regards Clare
Michelle was very efficient
Michelle was very efficient, listened to our requests and provided exactly what we requested very promptly. So well done.
October 4, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words, it was a pleasure to help put together your holiday. Looking forward to hearing about it. Thank you Michelle
Michelle went above and beyond to find…
Michelle went above and beyond to find the right holiday for us. As a large family with a lot of requirements, it is never easy to meet all our needs. We’re very grateful and excited for our first family holiday in several years.
September 14, 2025
Reply from Miles Morgan Travel - Monmouth
Was a pleasure to find you the holiday for you all. Look forward to hearing all about it on your return. Thank you Michelle
Michelle was extremely helpful and…
Michelle was extremely helpful and knowledgeable. It made for a very easy booking experience and inspired confidence.
September 21, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words. It was a pleasure to help you and pass on my recent experiences, look forward to hearing all about it on your return.
Reply from Miles Morgan Travel - Monmouth
It was a pleasure, and nothing is too much trouble for our customers. Kind regards Michelle
Holiday booking.
We popped into the Monmouth branch to enquire about a trip we had seen. Michelle was friendly and extremely helpful, chasing up the company we were keen to travel with and securing us a place on this holiday.
September 5, 2025
Reply from Miles Morgan Travel - Monmouth
Was a pleasure to be able to secure you a place on the holiday. Look forward to hearing all about it. Thank you Michelle
Very experienced and helpfull staff…
Very experienced and helpfull staff gave great advise.
August 31, 2025
Reply from Miles Morgan Travel - Monmouth
It was a pleasure recommending a resort I travel to myself and I'm sure you will have a lovely time there. Thank you Clare
⭐️⭐️⭐️⭐️⭐️
Michelle was very helpful and friendly. Was made to feel very welcome, it’s such a relief to know that booking with her has taken a load of my mind, even down to the bits I hadn’t even thought of she made sure I was aware and offered her assistance if I should need it.
September 5, 2025
Reply from Miles Morgan Travel - Monmouth
It was a pleasure to assist you and help you sort out your family holiday
A friendly helper
The person who helped us understood exactly what we were looking for and was able to provide it quickly. Even more importantly, she gave the clear impression that she was acting in our interests rather than just working to draw in another customer’s payment.
September 4, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you for your review and kind words, regards Michelle
The booking process was made easy and…
The booking process was made easy and we booked the exact holiday we wanted. Thank you.
August 27, 2025
Reply from Miles Morgan Travel - Monmouth
Was a pleasure to find you the holiday you wanted, and lovely that you came back to book with me.
Clare Hughes, Travel Expert .
Clare came back to me after I emailed her regarding a holiday, she phoned me gave me all the details and we then completed the booking.
Clare then sent me confirmation by email, it was trouble free and a great experience.
August 31, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you both for your kind words and as always it is my pleasure
Very friendly and helpfulp and…
Very friendly and helpfulp and professional great service
August 19, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you for you kind words, it was a pleasure booking your holiday. Regards Jade
Our advisor Jade was friendly
Our advisor Jade was friendly, knowledgeable, patient and very helpful.
August 17, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words. It was a pleasure booking your flighs. Regards Jade
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind comments and what an amazing trip !
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment. Pleasure to help you find your holiday
Great customer service
Great customer service. Pleasant and knowledgeable. Helped us choose the right holiday
July 20, 2025
Reply from Miles Morgan Travel - Monmouth
Really pleased to help you find the right holiday. Looking forward to hearing all about it
They listened, we got a great holiday!
We listed our holiday requirements and got a great first pass on cost and itinerary. We refined this a little and ended up with our perfect 50th birthday holiday.
The team at MMT were very friendly and welcoming. Their shop in Monmouth is dog friendly too.
Communication was excellent and the little details such as transfers and hotel preferences were fully supported in the final holiday itinerary.
We would recommend.
July 9, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words. I'm glad I could find your perfect holiday to celebrate. Have an amazing time and can't wait to hear all about it on your return
Michelle is enthusiastic ,efficient and…
Michelle is enthusiastic ,efficient and professional.
Always wiling to do the best for us
July 6, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you for your feedback. Looking forward to hearing all about the holiday when you return
Friendly and helpful agents
July 5, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you and glad to help secure the birthday present that you are all looking forward to
Staff are always very helpful and offer…
Staff are always very helpful and offer good advice for our trips.
July 4, 2025
Reply from Miles Morgan Travel - Monmouth
Thank you for your feedback. Really pleased to help and get the holiday you were looking for.
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