Jade was very helpful and knowledgeable. The overall support was great and we quickly identified and booked a vacation within budget, on the dates we needed and with no hassle. Will be asking Ja... See more
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Excellent customer service from staff at Monmouth.Good detailed information about the cruise we chose, explaining accomodation, position of cabin on the ship,dining options etc.With other online cruis... See more
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As usual our dealings with Clare has been exceptional. She listened to our requirements on what would be the ideal holiday for us and she found exactly what we were looking for. A very friendly envir... See more
Company replied
Thanks to Michelle for arranging our last minute holiday to Kefalonia. She was very helpful in finding out what we wanted and super patient in exploring all options for us until we found a great match... See more
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Company details
Written by the company
Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.
Contact info
39 Monnow Street, NP25 3EF, Monmouth, Monmouthshire, United Kingdom
- 01600 715736
4.9
Excellent
138 reviews
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Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words it was a pleasure booking your cruise.
Regards
Jade
A great team of staff in monmouth
A great team of staff in monmouth. All helpful and pleasant. Staff get back to you when they say they will
May 10, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words it was a pleasure booking your holiday. Regards Team Monmouth
Michelle goes above her job to help
May 9, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, pleasure to help and get your holiday booked
Reply from Miles Morgan Travel - Monmouth
Many thanks for your comment, pleasure to help and book your holiday
Fast efficient informative and helpful
May 3, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words
Reply from Miles Morgan Travel - Monmouth
Thank you for you lovely words. It was a pleasure booking your cruise. Regards jade
Reply from Miles Morgan Travel - Monmouth
Was a pleasure to find your holiday for all of you, thank you Michelle
Very helpful,friendly staff
May 8, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review, pleasure to help you book another holiday
Thanks to Michelle for arranging our…
Thanks to Michelle for arranging our last minute holiday to Kefalonia. She was very helpful in finding out what we wanted and super patient in exploring all options for us until we found a great match for our holiday plans. She also kept a close eye for discounts for us when they applied and so all in all, friendly and helpful service. Thanks to Michelle and Clare in the Monmouth branch, and we're very excited to go away later this month.
May 3, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment. Pleasure to help you find what your holiday, look forward to hearing all about it on your return, Michelle
Reply from Miles Morgan Travel - Monmouth
Thank you for your comment, and pleasure to help book your holiday as always
Fabulous Staff
All the staff in the Monmouth branch of Miles Morgan are amazing - nothing is too much trouble and they are all so friendly - always offering a cup of coffee when you arrive for an appointment.
Michelle has been fantastic organising our upcoming Great Railways trip and making sure we have our tickets and all the infomation we need.
Clare - who we saw last week - was fantastic sorting out the best river cruise for us - lots of different information for us to look at to make the most informed choice.
Olga is always great sorting out our currency.
All in all a great travel agent experience.
April 26, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words and it's always a pleasure.
Good, friendly, welcoming service
It was lovely to see the shop open again & supporting local travellers.
We went in to book a holiday that was in the newly arrived brochure. Even the shop hadn't had the details but Claire was on the case & managed to get us a further discount on the package.
Due to a couple of IT issues, it took longer than we anticipated to complete the booking but we are very happy with the resulting booking.
April 23, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your comments
Having professional staff to clarify…
Having professional staff to clarify questions and knowledgeable staff who know their way around the booking process.
The biggest draw is the way we have been treated in the past and personal experience. 👌
April 21, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind review. It was a pleasure arranging your holiday, and I’m happy to hear you had a positive experience.
Regards,
Jade
Great experience
I walked into Miles Morgan and walked out 20 minutes later with the trip I wanted and for the price I wanted. They did everything for me and were fabulous to deal with. Highly recommend. SO much easier than booking online and the prices seem no different.
April 10, 2026
Unprompted review
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind review, pleasure to book your holiday.
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind review. Regards Jade
I found my experience with miles Morgan…
I found my experience with miles Morgan excellent very helpful cheerful and and I was made to feel very at ease it was my first time booking a cruise and it was very straightforward with the help of the staff member she fully explain the whole trip to us which was very helpful
April 17, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for you lovely review. It was a pleasure and I'm excited for you. Regards Jade
Excellent Advice.
Excellent, friendly advice based on a wide and sometimes personal experience. Always pleased to see us and welcome us with offer of coffee if the process of booking and advice may take time. Clare is a star. We have recommended several friends and relatives to use this company.
April 1, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind words.
Lovely informative staff
April 2, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your kind comments
Always friendly with excellent service
April 5, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your review, pleasure as always to sort out your holiday. Many thanks Michelle
Claire was very helping in ensuring all…
Claire was very helping in ensuring all my requirements were met. As always an excellent service. Thank you.
March 26, 2026
Reply from Miles Morgan Travel - Monmouth
Thank you for your feedback and it's always a pleasure.
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