Miles Morgan Travel - Stroud Reviews 

250
TrustScore 5 out of 5

4.9

14 King Street, GL5 3DE Stroud, Gloucester, GB


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Rated 5 out of 5 stars

Jenny had a lot to deal with being the only one in the office on a Saturday. Our trip was harder and took longer to sort as we ended up booking two holidays. One for my Parents who go out the week b... See more

Rated 5 out of 5 stars

We have been booking our holidays with Miles Morgan in Stroud for a number of years. We go to Jenny as she always remembers us! She is very helpful, polite, knowledgable and nothing is too much troubl... See more

Company replied

Rated 5 out of 5 stars

I have several years of experience with Miles Morgan Travel in Stroud, and every visit brings a wonderful mood and 100% confidence that there will be a unique trip for the whole family, even though I... See more

Company replied

Rated 5 out of 5 stars

Jenny once again absolutely smashed it helping us find and book our holiday. Every time we contact her, she truly goes above and beyond — delivering not only outstanding service but the perfect holid... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 14 King Street, GL5 3DE, Stroud, Gloucester, United Kingdom

  • 01453 377 100

4.9

Excellent

TrustScore 5 out of 5

250 reviews

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4.9

All reviews

(250)

3,165 reviews in the last 12 months

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Rated 5 out of 5 stars

We dealt with two different advisers at…

We dealt with two different advisers at the Stroud office. Lindsey and Jenny. Both were so helpful. A pleasure to deal with.

January 31, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you for the kind feedback. We are always here to help. Kind regards, Jenny & Lindsey

Rated 5 out of 5 stars

A warm welcome

A warm welcome as we entered and Karen was very helpful, informative and it was easy to get the holiday sorted with her.

February 4, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you Barbara. It was lovely to meet you both. I look forward to seeing you again on Friday. Kind regards, Karen

Rated 5 out of 5 stars

Very helpful and informative

Very helpful and informative. No problems or complaints.

January 31, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you vey much for the feedback. We are extremely grateful. Kind regards, Jenny

Rated 5 out of 5 stars

The support an£ help provided by Jenny…

The support an£ help provided by Jenny was much appreciated.She was quick and very efficient and l am looking forward to our holiday organised by Miles morgan, l am hoping it goes without a hitch as it did last you organised our holiday.
Richard Facchino

January 31, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you very much Richard. It always a pleasure, and always here if you need us. Kind regards, Jenny

Rated 5 out of 5 stars

a small company giving a large service.

Having spent some time (9 years) with a large travel agent who could give great prices but only really knew me as a number (even though I had an Accont Manager) . I found my first random visit to the Stroud MMT where I meet Karen who made me feel comfortable in her understanding in what I was expecting out of my possible working with MMT. So far I've booked 4 cruises with MMT the last cruise ending late December this year. Looking forward to next year.

January 31, 2025
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Reply from Miles Morgan Travel - Stroud

Hi Terry, it is an absolute pleasure to be able to help you. You have had so many remarkable adventures and I hope we can plan some more for you in the coming years! Best regards, Karen

Rated 5 out of 5 stars

I was very happy with the service very…

I was very happy with the service very efficient staff explained everything well made to feel relaxed and comfortable

January 31, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you. I enjoyed meeting you all and hopefully we can convert another newbie to the wonderful world of cruising! Kind regards, Karen

Rated 5 out of 5 stars

Excellent service and so helpful

Excellent service and so helpful. Customer service at Stroud has always been first class. So very helpful for us as we haven't travelled abroad for 4 years. Thank you.

January 31, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you for your thoughtful comments. It was lovely to welcome you both back into the Stroud store. We hope this is the start of many more adventures for you both. Kind regards, Lindsey

Rated 5 out of 5 stars

Lindsey Fulton did an amazing job…

Lindsey Fulton did an amazing job helping us book our ski trip!

January 31, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you Kai! Have an amazing time on the slopes! Kind regards, Lindsey

Rated 5 out of 5 stars

Great customer service

Great customer service, friendly, knowledgeable staff who came up with the perfect holiday for me, again 🙂 Not the first time I've used the Stroud office & definitely won't be the last 😊

January 29, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you Rosie. It always an absolute pleasure to see you. Your itineraries are always so interesting and inspirational. Kind regards, Karen

Rated 5 out of 5 stars

Staff were friendly

Staff were friendly, helpful and gave understandable information, answered any questions and ensured we were happy with the holiday we had booked.

January 14, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you for the lovely words. It's always a pleasure to help. Kind regards, Tracy

Rated 5 out of 5 stars

So far everything has been first rate.

So far everything has been first rate.

January 9, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you for your positive feedback, it is always greatly appreciated. We fully intend to keep everything first rate! Kind regards, Jenny

Rated 5 out of 5 stars

all went well

information on holiday was prepared so every think went very smooth

January 12, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you for your review, we appreciate you taking the time.
Many thanks
Miles Morgan Stroud

Rated 5 out of 5 stars

Efficient

Efficient, reliable and friendly service.

January 7, 2025
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Reply from Miles Morgan Travel - Stroud

Thank you. I hope the flight goes smoothly and you have a wonderful time with your family. Kind regards, Karen

Rated 5 out of 5 stars

Very helpful and constructive…

Very helpful and constructive discussion with personable staff member

January 5, 2025
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Reply from Miles Morgan Travel - Stroud

Hi Jane, thank you very much for the kind comments. Best regards, Karen

Rated 5 out of 5 stars

Staff brilliant

The staff was amazing very helpful with everything..

January 5, 2025
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Reply from Miles Morgan Travel - Stroud

Hi Chris, thank you for the lovely feedback. It was great to meet you. Best regards, Karen

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