Miles Morgan Travel - Stroud Reviews 

250
TrustScore 5 out of 5

4.9

14 King Street, GL5 3DE Stroud, Gloucester, GB


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Jenny had a lot to deal with being the only one in the office on a Saturday. Our trip was harder and took longer to sort as we ended up booking two holidays. One for my Parents who go out the week b... See more

Rated 5 out of 5 stars

We have been booking our holidays with Miles Morgan in Stroud for a number of years. We go to Jenny as she always remembers us! She is very helpful, polite, knowledgable and nothing is too much troubl... See more

Company replied

Rated 5 out of 5 stars

I have several years of experience with Miles Morgan Travel in Stroud, and every visit brings a wonderful mood and 100% confidence that there will be a unique trip for the whole family, even though I... See more

Company replied

Rated 5 out of 5 stars

Jenny once again absolutely smashed it helping us find and book our holiday. Every time we contact her, she truly goes above and beyond — delivering not only outstanding service but the perfect holid... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 14 King Street, GL5 3DE, Stroud, Gloucester, United Kingdom

  • 01453 377 100

4.9

Excellent

TrustScore 5 out of 5

250 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(250)

3,165 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Icelandic cruise booking

Karen was very helpful with all of my queries regarding this booking.She was very polite and efficient and handled any of my concerns in a pleasant manner.

Arthur Radcliffe.

March 22, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Dear Arthur, It was a pleasure to help. I enjoyed our chats on the phone! We will stay in touch as we get closer to your cruise to make sure you have everything you need. Kind regards, Karen

Rated 5 out of 5 stars

Holiday booking

Professional and speedy

March 21, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you for the kind words. Always a pleasure. Kind regards, Lindsey

Rated 5 out of 5 stars

Friendly

Friendly, quick, knowledgeable

March 12, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you Gordon. Kind regards, Jenny

Rated 5 out of 5 stars

Karen at Miles Morgan has been so…

Karen at Miles Morgan has been so helpful in finding us a perfect holiday, did everything we asked. Would recommend them highly

March 17, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you Kate. It's been a complete joy getting to know your family. Hope you all have a fantastic holiday! Kind regards, Karen

Rated 5 out of 5 stars

I was feeling very nervous of booking a…

I was feeling very nervous of booking a holiday as it’s been a while since we have been abroad but Tracy at Stroud Miles Morgan put me at ease as soon as we started searching for destinations.

March 14, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you for your lovely review. We are here for you every step of the way, so please don't hesitate to contact us if you need us. Kind regards, Tracy

Rated 5 out of 5 stars

Karen was was so helpful from the…

Karen was was so helpful from the start, nothing was any trouble for her I had a problem that she solved no problem, at 80 years old left the office knowing all was sorted. A good experience thanks Karen.

March 2, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you David. It was an absolute to pleasure to be able to help. Kindest regards, Karen

Rated 5 out of 5 stars

Jenny and Co

Jenny, Tracey, Karen and Lindsey are always welcoming and greet you with a smile whenever you visit. I am a demanding customer always looking for deals and they always try and assist. Sometimes you even get a biscuit.

February 27, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you, we always have fun whenever you come in; even if we have to share our secret stash of biscuits with you! See you again soon. Jenny, Tracy, Karen & Lindsey.

Rated 5 out of 5 stars

Friendly, helpful and efficient

Karen is lovely. Very welcoming. Answered all our questions and co-ordinated our group booking. She clearly enjoys her work.

February 25, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you for the kind words. This new career is a long-held dream come true so you are correct, I do love my job! Warm regards, Karen

Rated 5 out of 5 stars

River Cruise 2026

Jennifer Smith was extremely helpful and advised us on suitable river cruises. The booking process was quick and easy. We have been assured that we will have adequate assistance at Gatwick Airport and also at Porto.

March 1, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

It was wonderful seeing you again. I was delighted to help you find another amazing cruise. Kind regards, Jenny

Rated 5 out of 5 stars

The very friendly and helpful staff

The very friendly and helpful staff. Having got to know Jenny Smith over several holidays , she has been able to recommend and advise as to holidays suitable for me as an older person travelling on my own. Very grateful to her and all the team in Stroud.

February 26, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

It was a pleasure to help you find a festive holiday. We are always here to help and chat about travel ideas! Kind regards, Jenny

Rated 5 out of 5 stars

Very helpful

Jenny was patient and took the time to work things out for me. She understood very quickly the type of holiday we're after and recognised what we might enjoy.

February 25, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you Zoe, it was a pleasure to help. Kind regards, Jenny

Rated 5 out of 5 stars

Stroud branch go out of their way to…

Stroud branch go out of their way to make your holiday booking so easy. Karen helped our family book a cruise for next year for 16 people. Everyone was so happy with her help and assistance and she kept us all informed of everything. Was a pleasure. 😁

February 25, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Thank you I have really enjoyed getting to know you all. What a wonderful cruise it is going to be for everyone! Kind regards, Karen

Rated 5 out of 5 stars

Brilliant service always

Professional, very helpful and friendly. Knows their job inside out and able to always get us a brilliant deal.

February 16, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

It was great to help you find another wonderful cruise with your family, and always lovely to see you. Kind regards, Jenny

Rated 5 out of 5 stars

Recommendation

We have used the Stroud and Nailsworth branch's and staff have always been friendly and helpful

February 11, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Many thanks for the lovely comments. Kind regards, from Tracy in Stroud and the both teams at Stroud & Nailsworth

Rated 5 out of 5 stars

Friendly and helpful

January 31, 2025
Miles Morgan Travel - Stroud logo

Reply from Miles Morgan Travel - Stroud

Many thanks, we hope you have a fabulous holiday. We will be here if you need us. Kind regards, Tracy.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look