Miles Morgan Travel - Taunton Reviews 

499
TrustScore 5 out of 5

4.9

17 The Orchard Centre, TA1 3TP Taunton, Somerset, GB


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Rated 5 out of 5 stars

I have used Miles Morgan Travel several times over the years. My cruise was booked by phone quickly and efficiently and booking confirmation emailed within the hour. Great service.

Company replied

Rated 5 out of 5 stars

We had been let done by another Travel Agent, so we were thrilled when we went into Miles Morgan. We sat down with Hannah Wilkinson and were immediately struck by her can do attitude. In short she w... See more

Company replied

Rated 5 out of 5 stars

Found an appropriate hotel in the centre of Prague and arranged flights at a reasonable price. Seemed very efficient and friendly. All sorted very quickly. The 2nd time I have used them and i'm sure I... See more

Company replied

Rated 5 out of 5 stars

The team at MMT Taunton were brilliant as always! Carla looked into our request to investigate an expedition cruise, checked out available cabins and booked it all seamlessly. Ensured we obtained the... See more

Company replied


Company details

  1. Travel Agency
  2. Cruise Travel Agency

Written by the company

Miles Morgan Travel is renowned for its excellent service and competitive prices. Our friendly expert team is second to none and uses their extensive knowledge to create the perfect holiday, just for you. This dedication to customer satisfaction has led to a host of awards, including the Best Travel Agent in the South West and South Wales for the 6th time. Our in-depth experience and proven high levels of service are supported by the financial security of being fully ABTA-bonded.


Contact info

  • 17 The Orchard Centre, TA1 3TP, Taunton, Somerset, United Kingdom

  • 01823 335111

4.9

Excellent

TrustScore 5 out of 5

499 reviews

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4.9

All reviews

(499)

3,223 reviews in the last 12 months

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Rated 5 out of 5 stars

Honeymoon booked !

We went in to book a honeymoon and were really excited when we left. Fiona was great, she asked for details of our preferences, dates and specific needs and started showing us what she thought might work for us. Within an hour and a half we'd found and booked a beautiful place on Rhodes. She was thoughtful, informative and easy going. The whole experience was a pleasure and we'd recommend Miles Morgan to anyone.

January 17, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Dave
Thank you for your kind review.
It was lovely to meet you both & to find that perfect Honeymoon .
Very exciting things to look forward to . Fiona

Rated 5 out of 5 stars

Knowledge of holiday range

Knowledge of holiday range. Efficient and friendly.

January 16, 2026
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Reply from Miles Morgan Travel - Taunton

Good morning Mr Bull . Thank you for your kind review . It was lovely to meet you both . Fiona

Rated 5 out of 5 stars

Excellent service thank you.

Excellent service thank you.

Derek

January 16, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you Derek for your kind review & for the chocolates . See you again soon . Fiona

Rated 5 out of 5 stars

Best experience as always!

Best experience as always! Liam and Miles Morgan is always looking for the best deal and experience possible, booked some flights to Canada and has organised it extremely well and put his best into it, very grateful and would highly recommend to anyone!

January 15, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your amazing review!
It’s always a pleasure to help, and I’m really glad to hear you had such a great experience booking your flights to Canada. I always aim to find the best deals and make the whole process as smooth as possible, so your feedback truly means a lot.
Thanks again for choosing Miles Morgan Travel — and for the recommendation! If you need anything else for your trip, I’m always here to help.

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Amy was so helpful and took her time to…

Amy was so helpful and took her time to explain everything.Will certainly go back to her again

January 13, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for this kind review, we love to hear your feedback and hope you have a brilliant holiday!

Rated 5 out of 5 stars

Personal touch

Personal touch. Our rep was very informative and kept in close touch with us by email.

January 6, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon,

Thank you for your lovely review! I look forward to sending you away on more trips!

Brittany Fassam - Travel Specialist

Rated 5 out of 5 stars

I would give more stars if I could

Amy from the Taunton branch was a superstar when we booked to go to The Bahamas for a wedding. We didn’t know where to start as had to fly to Miami with a nights stay then on to another flight the day after. We booked into a hotel close to Heathrow and left the car there while we were away. Everything went to plan and the timings were carefully chosen by Amy to help us have the most comfortable flights, stop over etc. We will definitely be back for help and advice to plan our next holiday. Great service.

November 3, 2025
Unprompted review
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Reply from Miles Morgan Travel - Taunton

Thank you very much for this kind review, I'm so glad you had a fantastic trip to the Bahamas and look forward to helping you again in the future! - Amy B

Rated 5 out of 5 stars

Highly recommend

I saw Fiona at Miles Morgan in Taunton to book a holiday of a lifetime.
Friendly, knowledgeable and thorough.
Covered all my questions with ease and I feel confident that all will go smoothly.
I paid the same price as booking direct with the same discounts which is so much nicer as you have a face to speak to during the process.

January 7, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon Deb.
It was lovely to meet you & such a fabulous holiday for you . Thank you for choosing Miles Morgan Travel & look forward to seeing you again soon
Fiona

Rated 5 out of 5 stars

Excellent Service

Well informed good advice. No pressure selling. Very Friendly and helpful. Excellent service

January 7, 2026
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Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you for your 5* review, it is so appreciated.
We look forward to seeing you again soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

Booked our holiday to Australia with…

Booked our holiday to Australia with the lovely Fiona. We were in Miles Morgan for at least 2 hours booking flights/internal, hotels, transfers and the like. We were offered tea and coffee which we had, it was thirsty business. A great experience and we came away with a wonderful holiday. We would definitely book with them again.

December 31, 2025
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Reply from Miles Morgan Travel - Taunton

Good morning Mr & Mrs Whitcombe.
Thank you for your lovely review . It has been a pleasure meeting you & finding you this amazing holiday . Look forward to seeing you again soon
Fi

Rated 5 out of 5 stars

It makes such a difference …

It makes such a difference to have the help of a human when looking to make such a significant purchase as a holiday. Liam in the Taunton Branch is patient and knowledgeable. Thank you

January 5, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind words! I’m really glad I could help make the process easier for you. Planning a holiday is such an exciting time, and it’s great to know you felt supported and informed throughout. If you need any further assistance or have questions before your trip, please don’t hesitate to get in touch. Wishing you an amazing holiday!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Liam was extremely helpful throughout…

Liam was extremely helpful throughout the process and did a great job helping us find the right cruise holiday. His knowledge and support made everything much easier.

January 2, 2026
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Reply from Miles Morgan Travel - Taunton

I’m delighted to hear that I could help make the process smooth and assist you in finding the perfect cruise holiday. If you need any further assistance or have questions before your trip, feel free to contact me. Wishing you an amazing cruise!
Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Friendly helpful staff

Friendly helpful staff. Very knowledgeable any questions I asked was answered.

January 1, 2026
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Reply from Miles Morgan Travel - Taunton

Thank you for your kind review! I'm so glad we could help you get your cruise booked. We're looking forward to seeing you again soon.

Kind regards,
Hannah - Travel Specialist

Rated 5 out of 5 stars

Excellent Company - guality trained staff

Booking with professionals makes everything easy and straight forward

December 28, 2025
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Reply from Miles Morgan Travel - Taunton

Thank you for your kind words!
We’re delighted to hear that you found our team professional and well-trained. We truly appreciate your feedback and look forward to welcoming you again soon!

Liam Roberts - Deputy Manager

Rated 5 out of 5 stars

Extremely helpful and knowledgeable

Extremely helpful and knowledgeable. Always there to answer any questions.

December 20, 2025
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Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you for your 5* review, Fiona will be delighted.
Merry Christmas!
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

Excellent customer service from both…

Excellent customer service from both Liam and Carla.

December 18, 2025
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Reply from Miles Morgan Travel - Taunton

Good afternoon,
Thank you for your 5* review, it is so appreciated.
Merry Christmas!
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

Great customer service

Great customer service, nothing is to much trouble, booking a holiday is so simple.

December 16, 2025
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Reply from Miles Morgan Travel - Taunton

Thank you so much for your kind words! We’re delighted to hear that you found the booking process simple. We look forward to assisting you again soon!

Liam Roberts- Deputy Manager

Rated 5 out of 5 stars

I’ve been booking with you for 8 years…

I’ve been booking with you for 8 years I would not go anywhere else brilliant thank you

December 16, 2025
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Reply from Miles Morgan Travel - Taunton

Good afternoon Suzie,

Thank you for your 5* review, it is so appreciated.
Merry Christmas!
Kind regards,
Carla
Branch Manager

Rated 5 out of 5 stars

Five star friendly service

Five star friendly service, nothing too much trouble, professional and efficient. Thank you for your help.

December 5, 2025
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Reply from Miles Morgan Travel - Taunton

Good morning,
Thank you so much for your 5* review, Fiona will be delighted.
We look forward to seeing you in the branch soon.
Kind regards,
Carla Wilson
Branch Manager

Rated 5 out of 5 stars

The best in town

I was served by Amy, although very busy she spent time explaining everything to me,lots of patience, kind and friendly as all the staff are.

November 30, 2025
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Reply from Miles Morgan Travel - Taunton

Thank you very much for your kind feedback, we hope you have a fantastic holiday! - Amy and Team

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