Finally a ferry-web-page which works flawless, fast and efficient - booking done in less than 5 min. and I got a better deal than what it would have been on 2 other sites I tried my luck with.
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See what reviewers are saying
It was a nice trip with the ferry. The cabines a okay for this trip, clean and good beds. The food was okay, all members have been very friendly. Only leaving the ferry without a car was a mess. T... See more
Easy website to book a ferry. We booked a ferry to and from Elba with Toremar and it was great. We had our car with us and eventhough we read some bad reviews, our experience was really good.
Easy booking process, fast electronic booking receipt by email… reliable service, good support by online customer hotline due ferry change in Greece… If you expect an immediate and stressless ferry... See more
4.7
Excellent
4K reviews
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It’s more expensive to book through…
It’s more expensive to book through your platform than directly through the ferry platform itself!!! That is a rip off!!!
September 9, 2021
Reply from Misterferry
Dear Customer, as an intermediary, we charge clearly visible booking fees during the booking process, before confirmation and payment. Best regards, Mr Ferry Staff
Everything ok
August 29, 2021
I booked only one day before I took the…
I booked only one day before I took the ferry from Genova to Sardegna. It was very easy to book and to pay and I had no problems. Everything went well.
August 25, 2021
We booked a departing ferry trip…
We booked a departing ferry trip leaving harbor at 8:30am. Now it is 14:00 and we are still waiting for the ship. We are sittibg wirh many orhers in spare sun wirh our car and children on bord (outside temperatur 33C). No one speaks english and tells us, what will happen next. Furthermore the harbor utilities are dirty and old.
August 20, 2021
Reply from Misterferry
Dear Customer, we are very sorry for the bad experience but, since we are an intermediary between the client and the shipping company we are not responsible for ferry delays or operative changes. We invite you to leave a review concerning the ticket office service only. Best regards, Mr Ferry Staff
No tickets, no contact!!
I bought the tickets, paid for them but I haven't received them yet, neither the confirmation of my order. You took the money from my credit card. You don't answer my email and don't answer the phone !!!! Your service doesn't even deserve one star!!
I look forward to the answer as soon as posible and the solution of the problem!!!
12.08.21 - you give me a reply here in German! Is it a joke??? I don't understand German!!!! I need my tickets or the money back!!!
The reservation number: WT21HF6D77
August 12, 2021
Unprompted review
Reply from Misterferry
Sehr geehrter Kunde, damit wir Ihnen helfen können, teilen Sie uns bitte Ihren Buchungscode mit. M.f.G. Mr Ferry Staff
Because i get no ticket and i can't get…
Because i got no ticket and i can't get some help per phone
August 5, 2021
Reply from Misterferry
Dear Customer, one of our representatives will be contacting you shortly. The Staff of MrFerry
Ferry cancelled - NO REFUND
On July 14th we wanted to go from Capri to Ischia. However, the ferry was cancelled due to bad weather. So we had to find another route.
We booked our tickets online (Code: WT21FB7AFE; 3072TTYWJ) and paid via credit card. We called their customer service numerous times - we were on hold for hours! If you write a mail, there is no clear answer.
All we want is OUR MONEY BACK for a ferry that did not go as planned!
August 2, 2021
Unprompted review
I can not contact Mrferry for 20 days
I can not contact Mrferry for 20 days. I try to call you but number is not work and does not reply to email I want a refund of my money according to the insurance and I cant
August 1, 2021
Reply from Misterferry
Sehr geehrter Kunde, für die negativen Erfahrungen tut es uns Leid, einer unserer Mitarbeiter wird sich so bald wie möglich mit Ihnen in Verbindung setzen. M.f.G. Mr Ferry Staff
Ferry cancelled - no money returned
Bought our ticket online, paid via credit card. Then the ferry was cancelled due to high winds (which can happen in Italy sometimes).
However, tried to reach the "customer service" for hours and days - no answer. Did not even talk to anyone. Even the online homepage failed numerous times for no reason at all...
Code: WT21FB7AFE
July 30, 2021
Unprompted review
Reply from Misterferry
Dear Customer, we are sorry for your bad experience. Unfortunately, our phone lines are busy due to the numerous requests, as it is high season. We invite you to communicate us the booking code or to contact us at the numer 0039 (0) 565 912156. Best regards, Mr Ferry Staff
We had a problem with our car today and…
We had a problem with our car today and could not make the boat in time. All day we could not reach the customer service by phone.
July 15, 2021
easy, fast, top
July 7, 2021
perfect price and fast booking
July 5, 2021
Get your request for „recesione“ 2…
Get your request for „recesione“ 2 minutes after the booking but did not get an E-Mail wirh my paid tickets yet.
June 22, 2021
Reply from Misterferry
Dear Customer, we confirm tickets have been sent to your email address prior to the review request. Please also check your spam folder, if the problem persists please contact us. The Staff of MrFerry
I can reccommend this booking platform
I can reccommend this booking platform. I already used it a few Times it is easy to use and fair priced and you Do not need to speak Italian. Thank you see you next year.
June 12, 2021
Hello
Hello, I guess you understand English?!
Your service is VERY Bad !! I expected, that you provided all information for a seamless travel?! That's why I pay for a booking service!
When we arrived in Livorno on May 15th 2021 (2 hours before departure) we have been asked for 'Sardegna Sicura' - we never heard of before! We had been forced to download a so called Sardegna Sicura App on our mobile phones, all with a very bad internet connection and no help, bad response of the App and so on. Finally we managed to complete this for my wife an me, 3 minutes before the ferry doors closed!! The App generates an QR Code which was scanned. Also the personell in the waiting line was not very helpful with one positive exception. Finally my wife was close to a nervous breakdown and the mood was not very positive - to say the least.
In case you would have informed us before about the necessity of this App we could have prepared it before! Therefore your service does not even deserve one star!! We had been prepared with all information about Corona (we are already injected twice). I look forward to your answer!
Regards Ricardo
June 5, 2021
Reply from Misterferry
Dear Customer, we thank you for your feedback, but, as a reservation center, we ask you to write here a comment related solely to the ticket purchase process. All passengers must obtain and bring
all necessary travel documents, including valid ID,
passport, visas and health formalities, to enable to travel.
Passengers are kindly requested to check and fully comply with all the
necessary rules for entry to the different countries. The Staff of MrFerry
The ferry did the job but everything…
The ferry did the job but everything else was very disappointing. Apart from other things only two crewmembers spoke a little english but couldn’t answer the simplest questions, which is kind of disappointing for an „international“ Ferry company. Most of the remaining staff wouldn’t even listen to us like how could we have the audacity to get informations by speaking the leading world language
Also we got laughed at after asking for vegan food options (btw there weren’t any, like not even a salad)
It’s not 1921, we shouldn’t be treated as if being vegan was ridiculous.
Besides all that, the cabin was alright and we had a safe overdrive
June 1, 2021
Reply from Misterferry
Geehrter Kunde, es tut uns Leid für Ihre negative Erfahrung. Wir informieren Sie, dass wir als Buchungszentrum nur um Feedback über den Buchungsservice bitten. Wir bitten Sie daher, die betreffende Beurteilung zu ändern, da sie nicht mit unserem Service in Zusammenhang steht, und sich an die Schifffahrtsgesellschaft zu wenden. MfG, MisterFerry Staff
Until now everything well with the…
Until now everything well with the booking but our ride is still in the future
May 12, 2021
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