Mortgage Chain Ltd Reviews 79

TrustScore 4.5 out of 5

4.6

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Rated 4 out of 5 stars

Alex was very supportive throughout the whole process. We hit a little bump in the road but that was smoothed over. When it came to any problems in the application he was very quick to get a hold of!... See more

Rated 5 out of 5 stars

We recently bought a property and Alex provided an exceptional service every step of the way. Right from our first meeting, Alex kept us informed on a regular basis and guided us through various mortg... See more

Rated 4 out of 5 stars

Alex is very conscientious and has a personal touch in the service he delivers. I am a first time buyer who needed extra support and advice during the house buying process: every time Alex faithfully... See more

Company replied

Rated 5 out of 5 stars

We are first time buyers and Alex showed us step by step the process of obtaining our house. From joining instruction emails to progress updates everything is taken care of. The use of the online port... See more

Company replied

Company details

  1. Mortgage Broker

Written by the company

Mortgage Chain are experts at providing Mortgage Advice and recommending the best Mortgages on the market that reflect your needs. We search Mortgage Products on the Whole Mortgage Market in a matter of clicks saving you time and effort as well as guaranteeing you the best Mortgage deals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

79 reviews

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Rated 5 out of 5 stars

Definitely recommend!

Thank you Alex for helping me buy my first home! From start to finish Alex kept me informed and was able to tailor the mortgage to suit all of my needs. I have not experienced a smooth process like this in my life. Will be using again!

June 4, 2021
Unprompted review
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Reply from Mortgage Chain Ltd

An absolute please helping you Joel, really happy to have achieved mortgage success in a difficult market place! Alex

Rated 4 out of 5 stars

No giving up until your mortgage is secured!!

Alex is very conscientious and has a personal touch in the service he delivers. I am a first time buyer who needed extra support and advice during the house buying process: every time Alex faithfully delivered and was very helpful in explaining everything. The reason I'm giving 4 stars is because the mortgage process itself was a nightmare and was very close to falling through. This is due to my self-employed status that makes it harder to get a mortgage. In the end, Alex pulled off the mortgage for me so all was well. Thank you Alex for not giving up on my mortgage!

May 27, 2021
Unprompted review
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Reply from Mortgage Chain Ltd

Hi Sarah, thanks so much for your review! We never give up and always fight to the end, and this got us to the finish line. Enjoy your new home! Alex

Rated 5 out of 5 stars

Thank you to Alex and Kirsty for…

Thank you to Alex and Kirsty for helping us get on the property ladder, not been easy but we got there. Smiles all round

May 18, 2021
Unprompted review
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Reply from Mortgage Chain Ltd

Hi Craig and Vicky! Very best of luck with your move today!! It wasn't the smoothest of transactions but persistance and fighting your corner got us over the finish line. Enjoy your new home and speak again soon! Alex

Rated 5 out of 5 stars

Excellent Mortgage Service for First Time Buyers

I first reached out to Alex at the end of 2020 after searching online for mortgage broker as a first-time buyer. After coming across his YouTube videos, they were very informative and I contacted him for a consultation straight after.

Seven weeks later he managed to secured me a mortgage offer deal specially whilst it getting ten times harder post Covid-19.

I can't thank him enough for his assistance. his legal expertise, patience and dedication went above and beyond my expectations throughout the course of my mortgage application process.
very grateful for his excellent service. definitely highly recommended.

May 13, 2021
Unprompted review
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Reply from Mortgage Chain Ltd

Thanks very much Ahmed, we are closing in on the finish line now, almost there! Looking forward to that BBQ you are talking about :-)

Rated 5 out of 5 stars

Big thanks to Mortgage Chain

Big thanks to Mortgage Chain! discovered Alex via his very helpful youtube videos, he was great when it came to explaining the whole process to me, he had all the time in the world for my many questions. He and the team always kept me updated through the process.

March 23, 2021
Unprompted review
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Reply from Mortgage Chain Ltd

Hi Anthony thanks for your kind words! Great that we delivered the mortgage offer and exciting times for you moving forwards! Thanks again, Alex and team

Rated 5 out of 5 stars

Mortgage Chain have acted quickly and…

Mortgage Chain have acted quickly and provided fantastic support. No question has been left unanswered, We have felt that Mortgage Chain have acted with our best interests at the forefront of everything. As first time buyers we had no idea what it would entail and how intense it would be, but Mortgage Chain have made the process a lot more manageable and straightforward. Alex knows exactly what he is doing, he has been prompt, is personable and has a very calm and attentive demeanour. He has been clear from the start and always kept the lines of communication open. We would like to thank Alex for all his help. We certainly would recommend Mortgage Chain to anyone that is buying their first home.

February 25, 2021
Unprompted review
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Reply from Mortgage Chain Ltd

Hi Adrian, thanks so much for your kind words, you were a pleasure to deal with throughout the transaction!

Rated 5 out of 5 stars

Top Marks

After having a bad experience with one broker that wasted 3 months of my time, I found Alex on YouTube, and after one message he had me up and running with everything I need to do to get started. WOW! I was taken back by how quickly everything was getting done.
The whole process and format were second to none. Alex and his team were a pleasure to have as my Broker and I can thoroughly recomend MortgageChain.
Can`t thank you enough.

December 10, 2020
Unprompted review
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Reply from Mortgage Chain Ltd

Hi Mark, was a complete pleasure helping you into your home and fantastic we fixed your initial bad experience. Chat to you when your remortgage is due!! Alex

Rated 5 out of 5 stars

Alex was absolutely fantastic

Alex was absolutely fantastic, he would always answer any questions I had no matter the time of day. And the rest of the staff at mortgage chain was brilliant.
Alex went above and beyond for us, and always kept us informed of where we was at in the process.
Would highly recommend to anyone.
Couldn’t thank you enough Alex and the rest of the team at mortgage chain!

December 4, 2020
Unprompted review
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Reply from Mortgage Chain Ltd

Hi Scott, really kind of you to leave such nice words. I hope the new home is great, I know you are really excited to get the keys! Thanks again, and chat soon. Alex

Rated 5 out of 5 stars

Couldn’t be happier- secured 95% mortgage- first time buyer

Alex was so professional and so helpful! I can not express this enough.
Being a first time buyer I wasn’t sure how the experience would go but actually I had zero stress. I was always informed and Alex was available to answer my questions promptly.

If you’re a first time buyer i would say mortgage chain is a great choice to support your through but also to find a great deal in this Covid period. I managed to secure a 95% mortgage. Couldn’t be happier with mortgage chain.

December 2, 2020
Unprompted review
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Reply from Mortgage Chain Ltd

Hi Donna, thanks for sharing your experience with us! Welcome to the #FTBFAM :-) Alex

Rated 5 out of 5 stars

After having a few financial problems …

After having a few financial problems a few years back I never thought I’d qualify for a mortgage.
Luckily I came across a YouTube video Alex had done and after listening to it I thought I might be in with a chance.
After getting in contact with mortgage chain and some great effort on their behalf, I can now happily announce I’ve been accepted for a mortgage and cannot thank the company enough
Thanks James O’Neill

September 21, 2020
Unprompted review
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Reply from Mortgage Chain Ltd

thanks James for your kind words, glad we got your mortgage offer which is epic news !!!

Rated 5 out of 5 stars

Excellent service from start to finish

I cannot thank Alex enough for getting me a Mortage as a first tine buyer within such a short space of time and my difficult personal circumstances that he had to work with.
The level of service I received was excellent and I would recommend Alex and mortgage chain to anyone looking for an excellent service.
Thank you Alex.

August 5, 2020
Unprompted review
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Reply from Mortgage Chain Ltd

Miss Samuels... No worries at all and thank you for sharing that! So today... is exchange day!! Good luck :-)

Rated 5 out of 5 stars

Excellent and fast service.

Excellent and fast service.
Alex did a brilliant job to turn around a mortgage for us in days.
Highly recommended!

July 23, 2020
Unprompted review
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Reply from Mortgage Chain Ltd

Thanks Annamaria for your words and glad it was a positive experience!!

Rated 5 out of 5 stars

Would highly recommend!!

Thank you so much Alex for all your help on my mortgage application. As a first time buyer I had no clue what to look for and during our introductory call you made the steps so clear by guiding me through the whole process. When I had any questions you were always available via phone or email. I appreciated your honesty and expertise to make sure I got the best deal. I would highly recommend your services to anyone and will definitely come back to you in the future.

July 10, 2020
Unprompted review
Mortgage Chain Ltd logo

Reply from Mortgage Chain Ltd

Hi Ben, thank you so much for letting us know about your positive experience, so glad we obtained your mortgage offer!! :-)

Rated 5 out of 5 stars

Excellent, high quality, informative service!

I first reached out to Alex at the end of May 2020 after searching for a broker as i had no clue about the house buying process. After coming across his youtube videos my first impressions were that he was very informative and broke everything down in easy steps for a first time buyer and after a consultation i knew my impressions were true.

Fast forward to 6 weeks later and i have secured a mortgage offer thanks to the swift and hardworking Alex and Kyrie, which is fantastic given the circumstances with Covid-19.

They kept me informed regularly, made everything easy and were crystal clear of the pros and cons to every situation which made the relationship transparent.

I will recommend the mortgage chain to anyone looking to secure their property hassle free!

Thanks Alex and Kyrie

July 7, 2020
Unprompted review
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Reply from Mortgage Chain Ltd

Thank you for your kind words Luke, really appreciate it and awesome news with your mortgage offer today. Happy days!

Rated 5 out of 5 stars

5 Star service

Had an amazing experience dealing with Alex. Communication was fluid and always kept me updated. Highly recommend Mortgage Chain!

June 30, 2020
Unprompted review
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Reply from Mortgage Chain Ltd

Thanks very much for the review Victor, was a pleasure dealing with you as well!

Rated 5 out of 5 stars

Look no more, call Alex!

Thank you very much Alex for helping me get such a good mortgage offer considering the current challenging circumstances around Covid-19. You have kindly answered all my numerous question and have supported me each step of the way to ensure we get the best deals. It has been a pleasure working with you and I truly recommend your services to anyone interested. Alex is a professional, trustworthy and knowledgeable mortgage advisor and i will definitely use his services again in the future.

April 27, 2020
Unprompted review
Mortgage Chain Ltd logo

Reply from Mortgage Chain Ltd

💛 thanks so much for your kind words, it’s been fantastic working along side you! Here is to the 30th April, a big day for you!! 🥂

Rated 5 out of 5 stars

Another fantastic experience with Mortgage Chain Ltd

Another fantastic experience with Mortgage Chain.

Always on the ball and able to help with all my mortgage needs.
Thank you Alex for getting us over the line with this one.

A massive thank you to yourself and everyone at Mortgage Chain.

I would highly recommend Mortgage Chain to everyone.

October 9, 2019
Unprompted review
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Reply from Mortgage Chain Ltd

Hi Adam, always a pleasure helping you and look forward to the next one!

Rated 5 out of 5 stars

Fantastic!

Fantastic company swift and efficient and with good communication. Alex was fantastic with arranging my mortgage and life cover guiding me through the whole process making it a pleasant journey. Would definitely recommend him!

August 2, 2019
Unprompted review
Mortgage Chain Ltd logo

Reply from Mortgage Chain Ltd

Hi Liz, thank you so much for your kind words and nothing is more satisfying for us than helping someone into thier first home! Enjoy! Alex x

Rated 5 out of 5 stars

Del Hussain is a Star!

Prior to knowing Del, I was introduced to other Mortgage Brokers including one based in Bolton who I paid £350 upfront yet I never heard from him and had to chase for weeks before getting an AIP which still did not meet my mortgage requirement.
The difference between Del and others is that he brought a very flexible and personal approach which met my needs as a busy person constantly on the road. Del understands the market and always took his time to explain things to him. He also kept me informed on possible outcomes which I found to be very honest and professional. I can still remember Del's words that he will not be paid a penny for his services until my mortgage is successful. This was a huge motivation for me as I also felt Del deserved payment for his good services.

I was introduced to Mortgage Chain late last year and was dealing with Del's predecessor but as soon as Del came on board, I could see the difference right from start. My mortgage was completed on 6th June 2019 as rightly predicted by Del and it all went beyond my expectation. He also helped me with a Solicitor who delivered promptly and gave me good legal advise. To be very honest, if not for Del I would have delayed my house purchase for at least another year especially with the Brexit fear. Thank you very much Del and keep up the good work!

I wholeheartedly recommend Del. He would give 110%.

July 1, 2019
Unprompted review
Rated 5 out of 5 stars

If you need an expat mortgage, use Alex Kerr.

Having worked in the finance industry myself and then finding myself having to be reliant on another person to organise the necessary expat mortgages, was at first a daunting experience, given that I have extremely high expectations. However, Alex Kerr helped alleviate any concerns by always fulfilling what he had promised to do and in the necessary timescales. Consistent and constant communication with not only myself, but also with 3rd party professionals, made the whole purchasing process a much more 'pleasant' experience, especially as we had 2 purchases simultaneous to each other at the same time. This is no easy task and any hurdle that needed to be overcome, Alex took it in his stride to resolve without the need for me to chase him. This is what one expects from a mortgage broker since getting the keys to the property hangs in the balance as a result of what happens after the offer is accepted, and Alex has delivered on all counts, time and time again. I am so pleased that I used Alex and I will have no hesitation in using Alex again and recommending him to all our friends and colleagues.

May 19, 2019
Unprompted review
Mortgage Chain Ltd logo

Reply from Mortgage Chain Ltd

Hi Matthew, so glad we secured both of the properties and it was an absolute pleasure working with you to do so. Thank you for your kind words and speak soon! Alex.

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