Motorhome Protect Reviews 

3,001
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, patient, and knowledgeable, providing clear explanations and making interactions pleasant. Many people highlight the exceptional customer service, noting that agents are professional, friendly, and make the process easy. Reviewers also frequently mention the competitive and great prices, often finding better rates than elsewhere, alongside an overall excellent service and user experience. However, some customers noted challenges with automated systems and virtual assistants, expressing frustration with long hold times and difficulties reaching a human agent. People often preferred direct interaction over automated processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness and professionalism of... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the excellent and competitive... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and efficiency of the... See more

User experience

People report positive experiences with user experience, highlighting ease of use and efficient service. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a quote through Compare the Market and followed up with Motorhome protect because of their low compulsory excess. The agents on the phone line were excellent. Very patient and thorough, answered a... See more

Company replied

Rated 5 out of 5 stars

The cover we get is really good and our experience when we broke down in France was exceptional. Nothing was too much trouble. When you compare separate covers compared to the all in policy that we ha... See more

Company replied

Rated 5 out of 5 stars

Found on Money Saving Expert. Spoke in person to Motorhome Protect. Staff member knowledgeable and helpful. Ended up with the same insurance company as last year for 2/3rds the price! Plus put extra d... See more

Company replied

Rated 5 out of 5 stars

could not pay online this morning which was frustration having to listen to a robot before being put through to a human who was very good all renewed so alls well that ends well your hold music ne... See more

Company replied


Company details

  1. Insurance Company

About Motorhome Protect

Information provided by various external sources

With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.

We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.

Motorhome Protect


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,001)

264 reviews in the last 12 months

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Rated 4 out of 5 stars

Spoke to a gentleman about my renewal…

Spoke to a gentleman about my renewal who was nice and polite. About the policy going up about £85 compared to last year was very steep even with another year of no claims

February 11, 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your feedback and for speaking with our representative regarding your renewal.

We understand your concern about the significant increase of approximately £85 compared to last year, especially given another year with no claims. We strive to offer the best value to our customers, and sometimes premiums can fluctuate due to various factors such as changes in risk assessment, market conditions, or underwriting criteria.

Kind regards,

Michelle @ Motorhome Protect

Rated 3 out of 5 stars

Online system didn't work.

I had to phone because the online system wouldn't accept my (correct) details. Person on the phone was very helpful and sorted my renewal out.

February 27, 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your feedback regarding your recent experience with our renewal process. I’m glad to hear that our team was able to assist you promptly and resolve the issue with the online system.

If you have any further questions or need assistance in the future, please don’t hesitate to get in touch.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Joe was very helpful & professional &…

Joe was very helpful & professional & sorted my renewal out with extra cover as discussed

February 18, 2026
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Reply from Motorhome Protect

Thank you very much for your kind feedback. I'm delighted to hear that Joe was able to assist you professionally and that your renewal including the extra cover was sorted out to your satisfaction. If you have any further questions or need assistance in the future with your policy, please don't hesitate to get in touch.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Easy

Quick, easy and helpful. Very friendly and answered all questions.

February 18, 2026
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Reply from Motorhome Protect

Thank you so much for your kind words! We're delighted to hear that you found our service quick, easy, and helpful. It's great to know that our team was friendly and able to answer all your questions.

If you need any further assistance with your policy, please don't hesitate to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Fantastic price. Very helpful …

Got a quote online then a follow up phone call to finalise insurance. Nice guy on phone very friendly and helpful

February 16, 2026
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Reply from Motorhome Protect

Thank you for taking the time to share your experience with us. We're delighted to hear that you found the online quote process straightforward and that our team member was friendly and helpful during your follow-up call.

If you have any further questions or need assistance with your policy, please don't hesitate to get in touch.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Happy to spend the money … honest.

Any contacts I have had with Motorhome Protect have been pleasant, patient, friendly yet professional.
While I hate spending money I always come away happy as I feel I was understood and cared for.
Without doubt money well spent.

February 19, 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for taking the time to share your positive experience with Motorhome Protect. We're delighted to hear that our team was able to assist you in a friendly, patient, and professional manner. We truly value understanding and caring for our customers, so your kind words mean a lot to us.

It's great to know you feel the service you received was money well spent. If you ever need any further assistance or have questions about your coverage, please don't hesitate to reach out.

Thank you again for choosing Motorhome Protect.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Excellent service and price.

I got several quotes for my new motorhome including from comparisons websites, and Motorhome Protect was the most competitive. [This was through Quotezone]. I phoned them and spoke to Mark [I think] who could not have been more helpful. The call lasted just on an hour during which time Mark went through all the details and confirmed I was happy with the progress throughout the call. This is my first motorhome so Mark explained all the options and answered all my questions. I took out the policy during the call and received everything via email straight after the call. It is rare to get such good service so thank you. If you're looking for insurance [all types I believe] give them a try.

February 18, 2026
Unprompted review
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for sharing your positive experience. We're delighted to hear that Mark was able to assist you thoroughly and that you found our quote to be the most competitive. We understand how important it is to have all the information when insuring your first motorhome, and we're glad Mark could guide you through the options and answer your questions.

If you need any further assistance or have any more questions about your policy, please don't hesitate to reach out.

Kind regards,

Michelle @ Motorhome Protect

Rated 4 out of 5 stars

Price

People on phone

February 16, 2026
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Reply from Motorhome Protect

Thank you for reaching out to us via Trustpilot regarding your policy.

I am happy to hear that you were pleased to be able to speak to someone on the phone.

Should you need anything in the future, please do not hesitate to contact us.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

Quick and efficient operatives

Quick and efficient operatives. Any questions answered positively.

February 11, 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you very much for your kind words. We're delighted to hear that you found our operatives quick and efficient and that your questions were answered positively. At Motorhome Protect, we strive to provide the best service possible, and your feedback means a lot to us.

If there is anything else we can assist you with, please don't hesitate to get in touch.

Kind regards,

Michelle @ Motorhome Protect

Rated 3 out of 5 stars

The policy was fine but in this day and…

The policy was fine but in this day and age why do we have to pay more because we use a debit card. The computer system was a major part of keeping me on the line, it kept being slow or freezing.

February 5, 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your feedback regarding your experience. I am sorry to hear that you were not happy about the additional charge when paying by debit card, and I apologise for any frustration this caused. We aim to offer the best service possible, and your input helps us improve.

I also apologise for the technical difficulties you experienced with our system during your call. We are working to enhance our systems to ensure smoother and faster service.

If you have any further questions or need assistance, please don't hesitate to get in touch.

Kind regards,

Michelle @ Motorhome Protect

Rated 5 out of 5 stars

yes very good with with Dale sorted top…

yes very good with with Dale sorted top guy thankyou

February 3, 2026
Motorhome Protect logo

Reply from Motorhome Protect

Thank you so much for your kind words! I'm glad to hear that Dale was able to assist you and that everything is sorted. If you need any further help with your Motorhome Protect policy or anything else, please don't hesitate to get in touch.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars
Motorhome Protect logo

Reply from Motorhome Protect

Thank you for your kind words and positive feedback about our service. We're delighted to hear that you found our service quick and the price good. We strive to provide the best experience for our customers.

If you need any further assistance, please feel free to reach out.

Kind regards,

Chris @ Motorhome Protect

Rated 5 out of 5 stars

Excellent service.

Your representative was efficient, helpful, professional and friendly.

January 28, 2026
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Reply from Motorhome Protect

We are so happy to hear that our representative provided you with efficient, helpful, and professional service. Thank you for your positive feedback! Motorhome Protect.

Rated 5 out of 5 stars

Connor was great

Connor was great, easy to deal with and no fuss.

January 24, 2026
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Reply from Motorhome Protect

We're happy to hear that your experience was easy and straightforward. Thank you for your positive feedback; we appreciate it! Motorhome Protect.

Rated 5 out of 5 stars

Fantastic price no one I contacted…

Fantastic price no one I contacted about a quote could get near it!

January 22, 2026
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Reply from Motorhome Protect

We're happy to hear that you found our pricing to be fantastic and better than other quotes you received. Thank you for your positive feedback! Motorhome Protect.

Rated 5 out of 5 stars

Mostly because even though most things…

Mostly because even though most things are mainly done electronically, i.e via a chat group or a link, you can still talk to an actual person should that be your preference

January 20, 2026
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Reply from Motorhome Protect

We appreciate you pointing out that we offer the option to speak with someone directly, even with our electronic options. We're happy to hear that you value having that choice. Thanks for your feedback. Motorhome protect.

Rated 5 out of 5 stars

Very easy to talk to and they provided…

Very easy to talk to and they provided a cost effective way of making my premium cheaper. Pleasure renewing again

January 13, 2026
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Reply from Motorhome Protect

We're happy to hear that you found it easy to talk with us and that we helped make your premium more affordable. Thank you for renewing with us! Motorhome Protect.

Rated 5 out of 5 stars

Very easy to renew

Very easy to renew. Helpful and polite

January 12, 2026
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Reply from Motorhome Protect

We're happy to hear that renewing was easy, helpful, and polite for you! Thank you for your positive feedback; we appreciate it. Motorhome Protect.

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