Motorhome Protect Reviews 

3,001
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 270 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being helpful, patient, and knowledgeable, providing clear explanations and making interactions pleasant. Many people highlight the exceptional customer service, noting that agents are professional, friendly, and make the process easy. Reviewers also frequently mention the competitive and great prices, often finding better rates than elsewhere, alongside an overall excellent service and user experience. However, some customers noted challenges with automated systems and virtual assistants, expressing frustration with long hold times and difficulties reaching a human agent. People often preferred direct interaction over automated processes.

What people talk about most

Staff

Customers consistently note positive experiences with staff, highlighting their friendliness, helpfulness,... See more

Customer service

Consumers find customer service to be positive, with many praising the helpfulness and professionalism of... See more

Price

Clients share positive opinions on price, with many reviewers highlighting the excellent and competitive... See more

Service

Reviewers highlight positive aspects of service, consistently praising the helpfulness and efficiency of the... See more

User experience

People report positive experiences with user experience, highlighting ease of use and efficient service. Many... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Got a quote through Compare the Market and followed up with Motorhome protect because of their low compulsory excess. The agents on the phone line were excellent. Very patient and thorough, answered a... See more

Company replied

Rated 5 out of 5 stars

The cover we get is really good and our experience when we broke down in France was exceptional. Nothing was too much trouble. When you compare separate covers compared to the all in policy that we ha... See more

Company replied

Rated 5 out of 5 stars

Found on Money Saving Expert. Spoke in person to Motorhome Protect. Staff member knowledgeable and helpful. Ended up with the same insurance company as last year for 2/3rds the price! Plus put extra d... See more

Company replied

Rated 5 out of 5 stars

could not pay online this morning which was frustration having to listen to a robot before being put through to a human who was very good all renewed so alls well that ends well your hold music ne... See more

Company replied


Company details

  1. Insurance Company

About Motorhome Protect

Information provided by various external sources

With our roots dating back to 1974, we proudly provide excellent service and arrange competitive insurance policies, specialising in Motorhome and Campervan cover.

We know arranging the right insurance can be complicated, so we invest in our teams to ensure you get the service you deserve. We believe in excellent service because we know it is as important to you as it is to us.

Motorhome Protect


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

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4.8

All reviews

(3,001)

264 reviews in the last 12 months

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Rated 5 out of 5 stars

Motorhome insurance

Two phone calls both very helpful

January 8, 2026
Motorhome Protect logo

Reply from Motorhome Protect

We're happy to hear that our assistance was helpful during your phone calls. We appreciate your positive feedback and time. Motorhome Protect.

Rated 5 out of 5 stars

Gold star service!

Phone answered quickly. Agent understood what I wanted and responded intelligently and well. Everything I wanted was sorted. Documents arrived immediately. Gold star service!

December 23, 2025
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Reply from Motorhome Protect

We're happy to hear that our agent promptly addressed your needs with expertise. We're glad everything was efficiently sorted, and the documents arrived quickly. Thank you for your positive feedback! Motorhome Protect.

Rated 5 out of 5 stars

motorhome protect were brilliant when…

motorhome protect were brilliant when arranging my campervan insurance,a lady named ellie was very patient,professional,and helpful,and the process was very easy and pain free,i would recommend motorhome protect to anyone,and 5 stars also for ellie.

December 17, 2025
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Reply from Motorhome Protect

We're happy to hear that arranging your campervan insurance was a positive experience. We appreciate your kind words regarding our team's patience, professionalism, and helpfulness. Thank you for recommending our services! Motorhome Protect.

Rated 5 out of 5 stars

Execellent price.

The price I paid was excellent when compared to other quotes i had. Everthing seems good. At the moment I have no complaints what so ever.

December 10, 2025
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Reply from Motorhome Protect

We're happy to hear that you found our pricing excellent and that everything meets your expectations. We appreciate your positive feedback and are glad you're satisfied! Motorhome Protect.

Rated 5 out of 5 stars

Motorhome

Thorough and professional

December 16, 2025
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Reply from Motorhome Protect

Thank you for your positive feedback! Motorhome Protect.

Rated 5 out of 5 stars

Motorhome protect have been absolutely…

Motorhome protect have been absolutely great with my insurance and has gone down a few pounds this year again.

December 9, 2025
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Reply from Motorhome Protect

We're happy to hear that our insurance services have been beneficial for you, and we appreciate you mentioning the savings you've experienced this year. Thanks for your positive feedback! Motorhome Protect.

Rated 2 out of 5 stars

I left 3 messages as a call back never…

I left 3 messages as a call back never got one so rang again, and the guy was helpful but said he was the only one working that day

November 27, 2025
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Reply from Motorhome Protect

We apologize that your calls were not returned promptly. We appreciate your patience and are addressing the staffing issue to improve our responsiveness. Thank you. Motorhome Protect.

Rated 5 out of 5 stars

Customer service was very good

Customer service was very good. The assistant gave clear, easy to understand information and went that bit more towards customer service.

December 1, 2025
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Reply from Motorhome Protect

We're happy to hear that the assistant provided clear information and excellent customer service. We appreciate your positive feedback and are glad you enjoyed your experience. Motorhome Protect.

Rated 4 out of 5 stars

Helpful and Informative

Clear and informative information given about the policy and uk based call handlers

November 24, 2025
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Reply from Motorhome Protect

We appreciate you taking the time to share your feedback. We're happy to hear that you found the policy information clear and the call handlers helpful. Motorhome proect.

Rated 4 out of 5 stars

Was good to talk

Was good to talk , your operator was great.

November 12, 2025
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Reply from Motorhome Protect

We're glad you had a positive experience and appreciate your kind words about our operator. Thank you for your feedback. Motorhome protect.

Rated 5 out of 5 stars

Friendly and knowledgeable staff

Friendly and knowledgeable staff

November 19, 2025
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Reply from Motorhome Protect

We're glad you found our staff friendly and knowledgeable. Thank you for your positive feedback; we appreciate it. Motorhome protect.

Rated 5 out of 5 stars

Easy and very knowledgeable and polite…

Easy and very knowledgeable and polite professional people

November 18, 2025
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Reply from Motorhome Protect

We're happy to hear that you found our team knowledgeable, polite, and easy to work with. Thank you for your positive feedback! Motorhome protect.

Rated 5 out of 5 stars

I like talking to a person

I like talking to a person. The person was easy to talk to and understand. The price was very reasonable.

November 11, 2025
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Reply from Motorhome Protect

We're happy to hear that you found our team member approachable and clear. We appreciate your feedback regarding our reasonable pricing and your overall experience. Thank you! Motorhome protect.

Rated 5 out of 5 stars

Straight forward

Straight forward, clear and understandable, very friendly service

November 18, 2025
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Reply from Motorhome Protect

We're happy to hear that you found our service straightforward and friendly. Thank you for your positive feedback; we appreciate it very much. Motorhome protect.

Rated 5 out of 5 stars

Top marks.

Excellent friendly service.
Can't fault this company.
Talked me through everything as it is my first motorhome experience.
Top marks.

November 5, 2025
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Reply from Motorhome Protect

We're happy to hear that you received excellent and friendly service! It's great to know we helped you navigate your first motorhome experience. Thank you for your top marks! Motorhome Protect.

Rated 5 out of 5 stars

All goid and accepted

October 31, 2025
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Reply from Motorhome Protect

We're happy to hear that everything was accepted. Thank you for your positive feedback; we appreciate it. Motorhome Protect.

Rated 5 out of 5 stars

Fantastic quote and really easy to deal…

Fantastic quote and easy to deal with. I will be moving my other vehicles over to them very soon.

November 5, 2025
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Reply from Motorhome Protect

We're happy to hear that you had a fantastic experience and found us easy to deal with. We appreciate your intention to move your other vehicles over to us soon. Motorhome Protect.

Rated 5 out of 5 stars

Competitive prices and efficient call…

Competitive prices and efficient call handling when renewing my policy.
It is possible to renew online, but I prefer to speak with someone.

November 12, 2025
Motorhome Protect logo

Reply from Motorhome Protect

We're glad you found our prices competitive and our call handling efficient! We appreciate you choosing to speak with us directly for your renewal. Thanks for your feedback. Motorhome Protect.

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