This would have gotten a 5 but there was a problem with delivery. The company made it right but it wasn’t perfect. Happy with my purchase and the customer service is outstanding!
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I’m an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... See more
In need of an old Mavic spoke of proprietary design which appear to be as rare as hens teeth. Mountain Mania had one in stock and luckily was in rideable distance to collect. Friendly staff in the... See more
Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... See more
Company details
Written by the company
Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
Contact info
62 Wantage Road, OX11 0BY, DIDCOT, United Kingdom
- 01235 759366
- sales@mountainmania.co.uk
- mountainmania.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
quick delivery
The good: As per the title
The bad: the costs for postage. I bought a single 'Knock Block' 10mm headset spacer. Total cost £10. This was posted in a small envelope padded envelope (probably purchased 100's of these so very very cheap) and the cost for postage added another £7.00 to the bill. Postage for this would be about £2 at the most.
Make of that what you want, but rip off comes to mind

Reply from Mountainmania
Really helpful and spent time finding…
Really helpful and spent time finding something I couldn't get elsewhere. Highly recommended.
all good thanks
great product fast delivery verry happy…
great product fast delivery verry happy with the service
Saved my backside with the last seat…
Saved my backside with the last seat post for my bike as the company are potentially being dissolved
Stopped me being left with an essentially useless carbon frame
New MRP rollers
Yes, finally replacements for my perished MRP rollers. Such a blessing, new ones in correct colour and markings. I can replace the rollers on my Fourcross bikes now! Pukka’ ; )
Easy to order
Easy to order. Convenient and speedy collection option from Rides on Air in Wallingford. Thank you
Defo buy from Mountain Mania again
Mountain mania was one of the few places to have the Rockshox forks i wanted in stock. Competitive price and good delivery, also well packed.
Very helpful and helped me find exactly…
Very helpful and helped me find exactly what I was needing and very fast dispatching.
Thanks guys
Never received the item.Two weeks and…
Never received the item.Two weeks and nothing.They charged me £7 for delivery and after as they stated dispatch not even provided the tracking number.When I emailed them about tracking number they ignored.Never ever again have business with them.
Great communication to an item I was…
Great communication to an item I was looking to buy. swift delivery
Good service for online purchase
needed new bearing quickly
needed new bearing quickly, after winter riding wet weather proved too much for the stock bearings supplied - you had what i wanted (better sealing) in stock and they arrived next day. fitted and back rolling
Delivered on time and in good condition
Quick response
Quick response, and provided the part I needed, a spacer for the battery on my Scott e-bike.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







