This would have gotten a 5 but there was a problem with delivery. The company made it right but it wasn’t perfect. Happy with my purchase and the customer service is outstanding!
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See what reviewers are saying
I’m an international customer (USA). I purchased 3 items. Two items were in one store. The other in the other store. The Super Stars on their Support team sent three emails to ensure I was OK w... See more
In need of an old Mavic spoke of proprietary design which appear to be as rare as hens teeth. Mountain Mania had one in stock and luckily was in rideable distance to collect. Friendly staff in the... See more
Took rear wheel in for spoke tightening and was verbally quoted £20. Picked up and charged £40. Accepting that a verbal quote is an estimate but 100% uplift without any explanation as to why is not go... See more
Company details
Written by the company
Oxfordshire's & Hertfordshire's leading cycle shops that specialise in all bike including Electric, Road and Mountain.
Contact info
62 Wantage Road, OX11 0BY, DIDCOT, United Kingdom
- 01235 759366
- sales@mountainmania.co.uk
- mountainmania.co.uk
3.9
Great
101 reviews
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Hasn’t replied to negative reviews
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Good customer service
Good customer service. Had a query and it was answered very quickly. Thanks.
March 23, 2024
Item arrived on time and as described.
March 7, 2024
Unfortunatly the product was not according to the website's description
Unfortunatly the product was not according to the website's description. I wrote Mountainmania without any reply to replace the product. Dissapointing.
February 26, 2024
Reply from Mountainmania
Hi Philip,
My apologies that the item was incorrect. I have checked our records and can not see any emails from yourself but if you can give us a call on 01235 759366 we can get this rectified for you.
Kind Regards
Mountain Mania
Great experience at the Didcot🚲store
Great folk at the Dicot store, good customer service, I’m very happy with my purchase and help I received. Highly recommended ⭐️⭐️⭐️⭐️⭐️
February 23, 2024
Great pricing and super quick delivery.
February 12, 2024
Good prices and excellent delivery time.
February 5, 2024
Helpful about clothing sizing.
Little unsure about the size of the t shirt so I phoned them up. So helpful and the person I spoke to said he did the mail orders and would look out for my name.
Arrived in 2 days and t shirt is perfect for my husband’s birthday.
Would definitely use this company again.
January 23, 2024
Great service with speedy delivery…
Great service with speedy delivery (impressive as it was over Christmas as well 👍.
December 22, 2023
Great service as always
Just brought Estarli e-bikes from Josh and his team and as always the instore service is fantastic. Josh, Kyle and Connor really go the extra mile in ensuring the instore customer journey goes smoothly.
November 25, 2023
Unprompted review
Some confusion over stock transfer
Some confusion over stock transfer. Chased several times before they found item
October 25, 2023
DT Swiss Squorx driver bit
The item - DT Swiss 'Squorx' spoke nipple driver bit for deep section rims - took a few days to arrive and the postage was steep for such a small thing but Mountain Mania was by far the best deal around.
Thank you!
October 13, 2023
The rapid rise derailleur was just what…
The rapid rise derailleur was just what I wanted. They are hard to find so I was v pleased
Of course it works very well.
August 18, 2023
Item was sent promptly and arrived as…
Item was sent promptly and arrived as promised.
The item was a gift, but unfortunately didn't fit so the item was returned.
August 15, 2023
Vintage Shimano Derailleur
This particular item is a vintage road bicycle part that was difficult to source. I was happy to receive it sooner than expected and it was packaged to survive the journey from England to the US. I was in the UK in the early 80s during my time in the Navy so I was excited to open a box from England! Thank you
August 3, 2023
Easy purchase
They had just what I needed in stock quick delivery and my wife’s bike is back on the road.
July 13, 2023
Great service
June 25, 2023
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