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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers had a great experience with this company. Customers frequently highlight the promptness of the delivery service, often noting that products arrived exactly when expected. Many people are also very satisfied with the quality of the products, describing items like beds and sofas as well-made, beautiful, and exceeding expectations in terms of fabric quality and design. However, some people were dissatisfied with certain aspects of their experience. A few customers reported issues with product quality, mentioning concerns about cheap-looking materials, poor craftsmanship, or items that did not match the online description. There were also instances where customers received the wrong item or experienced problems with delivery, such as late arrivals, damaged walls during assembly, or a lack of communication regarding order status.

What people talk about most

Product

Customers had ambiguous experiences with product quality. While some reviewers praised the product, noting... See more

Quality

Consumers find quality to be ambiguous. Many reviewers praise the excellent quality, well-constructed beds,... See more

Delivery service

Reviewers mention positive feedback about delivery service. Many customers praise the quick delivery times,... See more

Order

People report ambiguous experiences with order. While some customers praise quick delivery and express... See more

Staff

Customers consistently note ambiguous experiences with staff. Some reviewers praised the delivery personnel,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I ordered my bed then immediately changed my mind about the colour. I messaged them but got a delivery notification. Thought I was too late to alter it. My enquiry was responded to and I was able to c... See more

Rated 4 out of 5 stars

Settee was perfect and well priced, delivery was quick, but to send a single drive no mate for a heavy item like two reclining sofas is ridiculous. I managed to get a friend's son to come and give a... See more

Rated 4 out of 5 stars

The delivery guy way exceptionally helpful and accomidating. My daughter likes her new bed.


Company details

  1. Bedroom Furniture Store

Written by the company

Experience the ultimate in sleep comfort with Mr Slumber. We craft exquisite upholstered bed frames, divan beds, ottoman bed frames and mattresses for a restful night's sleep. All of our beds are available in over 22 different fabric choices. We offer free UK mainland delivery as standard. Mr Slumber is a retailer that proudly sponsors British Manufacturing with all of our products being manufactured here in the UK!


Contact info

3.9

Great

TrustScore 4 out of 5

185 reviews

5-star
4-star
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1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

100% satisfaction

Very happy with the service of this company. Was very helpful from placing the order to getting the bed delivered. Quality of the beds are excellent and I’m really pleased. Will definitely be using this company in the future.

April 14, 2025
Unprompted review
Rated 5 out of 5 stars

Delivery was as stated

Delivery was as stated, bed is good quality for the money. The man who installed the bed was lovely. There were two marks on the bed, but I have managed to get them off. Overall happy with the purchase.

April 6, 2025
Rated 5 out of 5 stars

Brilliant service

Top notch service can't complain, Thank You so much I have recommended these guys to friends and family.too

April 10, 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service from placing…

Excellent customer service from placing the order to delivery today
The courier today who delivered our bed was excellent
He was polite even asked if he could wash his hands before handling the bed as it was a light colour
We had paid for assembly and it was well worth it
The courier left everything tidy and even removed the packaging
Quality of bed is excellent also
Would highly recommend this company

April 12, 2025
Rated 5 out of 5 stars

A bed designed very delicately this is…

A bed designed very delicately this is shown through the product that was delivered to my door.i ordered the ottoman but was bit nervous about the strength on the lift but its a very sturdy bed
The bed headboard and mattress was packaged very well with thick plastic
Thanks for your customer service nd this beautiful bed that really lights up my bedroom

February 20, 2025
Unprompted review
Rated 5 out of 5 stars

First time ordering a bed online and…

First time ordering a bed online and came across this website on Instagram. Was straight forward process ordering and they have Klarna which is a bonus for me right now. The fabric for the headboard is beautiful & quality definitely. The driver was very helpful too with delivery. Most definitely will be recommending to others & my future go to for furniture.

March 26, 2025
Unprompted review
Rated 5 out of 5 stars

Good bed

Good bed. Nice design and good customer service. Thankyou. Will recommend to family and friends

April 5, 2025
Unprompted review

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