mycar Tyre & Auto - Pennant Hills Reviews 

300
TrustScore 4.5 out of 5

4.5

Shell Coles Express Service Station, 386 Pennant Hills Rd, 2120 Pennant Hills, NSW, AU


While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 3 out of 5 stars

The car was returned on time. I was charged nearly 800, and generally I only got charged around $400 in the past 5 years. There wasn't a proper explanation when asked but was told that it was a big... See more

Rated 5 out of 5 stars

This time, it was service for the combine at 80,000 km and 90,000 km, but despite the sudden request, they were able to fit us into the schedule. Manager Luke always provides thorough explanations and... See more

Rated 5 out of 5 stars

The guys at mycar Tyre & Auto were excellent. They were able to diagnose the engine issue with my European car, keeping me up to date and using genuine new parts. My car went in struggling to run for... See more

Rated 5 out of 5 stars

As always, I don't have to wait long for my booking, the guys get to the point, identify the problem & fix it. Great value for money & friendly, helpful staff. I love that I'm informed of status as it... See more


Company details

  1. Tire Shop
  2. Auto Electrical Service
  3. Car Battery Store
  4. Car Repair and Maintenance
  5. Mechanic
  6. Oil Change Service

About mycar Tyre & Auto - Pennant Hills

Written by the company

mycar logo

mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.

Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.

With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.


Buy Tyres Online
Book Car Servicing Online
Get Car Repairs
View our Latest Offers

Peace of Mind is Guaranteed - Australia Wide

At mycar, we guarantee our products and services to be free from defects in materials and workmanship.

mycar logo

Quality Workmanship

We offer a Lifetime guarantee on all work performed at mycar.

New Parts

We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.

Lifetime Tread

At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.

Batteries

Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.


Contact info

  • Shell Coles Express Service Station, 386 Pennant Hills Rd, 2120, Pennant Hills, NSW, Australia

  • (02) 9212 8907

4.5

Excellent

TrustScore 4.5 out of 5

300 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(300)

32,302 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Trailer trouble

I needed my trailer looked at as I was going on a long trip... the next day. (I assumed everything was fine) ... the team got 3 new tyres in for me theat afternoon and it was ready to go as planned. The teacm explained what was needed to be done and why, and on pick up told me about following up when I return from my to.

June 19, 2025
Rated 2 out of 5 stars

Felt the cost was significantly higher…

Felt the cost was significantly higher than it has previously been and this was without any major additional works been undertaken.

The service manager also did not give a suitable response nor did he seek my approval before proceeding.

June 13, 2025
Rated 5 out of 5 stars

We have been going to my car Pennant…

We have been going to my car Pennant Hills for the last 6 years, and the manager and the staff there have always been very helpful and professional, and trust them to do the right repairs and service without any nasty surprises.

June 5, 2025
Rated 5 out of 5 stars

Tyre selection and changing made easy

Good discussion with an expert for selecting the tyres. Booked an appointment for changing the tyres, and the task was done quickly as scheduled. Reasonably priced and excellent service.

June 2, 2025
Rated 3 out of 5 stars

I have been a long term customer and…

I have been a long term customer and keep coming back because of the quality of workmanship and value for money. However I am very unhappy with the last experience as when I called my local store to ask if they could do a better priceI was not referred to the current special of $100 off a log book service, which I later discovered after my car was serviced.

May 17, 2025
mycar Tyre & Auto - Pennant Hills logo

Reply from mycar Tyre & Auto - Pennant Hills

Hi Glenda​,

Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience. 

So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au). 

Kind regards

mycar Team

Rated 5 out of 5 stars

Solved my time squeeze

Given a time squeeze, the manager fitted the vehicle in to be serviced and completed the registration check on the day.
Very friendly service, clear communication about timing and costs.

April 1, 2025
Rated 5 out of 5 stars

Reliable service

I was and to book an appointment online. They performed the work required and returned it to me on-time.

April 18, 2025

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look