As a lady of a “certain age “, I require help to check my car’s general working order eg tyre pressure, oil and water levels. I have found the staff at Mycar, Redbank Plains very, very obliging and... See more
Location
Switch locationTown Square Redbank Plains, 357 Redbank Plains Road, 4301 Redbank Plains, QLD, AU
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See what reviewers are saying
I use MyCar at Redbank Plains because I trust them. Not only are they always friendly and informative I feel they give me good advice. When pennies are tight they make value suggestions for my familie... See more
The employees, especially Donna were very helpful and explained how we could resolve our issue with the Turbo hose in the motor. They managed to fit us in on the Saturday morning to repair the hose an... See more
From making appointment to driving away my repaired car was a breeze. Customer hotline was very friendly, staff in the shop was accommodating and the location is accessible. Near shops where I did my... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Redbank Plains
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Town Square Redbank Plains, 357 Redbank Plains Road, 4301, Redbank Plains, QLD, Australia
- (07) 3215 8352
4.5
Excellent
302 reviews
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The steering wheel and gear knob was…
The steering wheel and gear knob was all dusty and felt sticky after a team member had attended my car for service. I know they need to deal with car engines and engine oil all day + dusty and oily car parts. They definitely drove my car into service with no gloves on. It would help if they did some wiping with damp cloth over the steering wheel and gear knob after they had parked my car and marked it as "serviced".
I also wouldn't mind a briefing from the reception on the tests they did and everything was ok even the invoice mentioned all of that. It only adds to the level of customer service you are offering as I myself come from a customer service background.
March 31, 2026
Good service & approachable staff
March 28, 2026
Efficient and thorough service
Donna and the staff were friendly and very efficient. They identified that I needed a new battery when conducting my car service and were prompt and thorough.
March 24, 2026
Very friendly and were quick to assist…
Very friendly and were quick to assist me when the bottom cover under the front of my car fell off. I’ll def bring my car here for a service and other work!
March 25, 2026
Unprompted review
May use AI-assist with repliesRead more
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Had our car serviced - horrendous experience
Had our car serviced, mechanic forgot to tighten the oil filter by the time we got home (36km away) oil was pouring out, stained the driveway and all up the rear of the car, phoned them up as soon as we got hime, nothing but attitude "what do you want us to do about it - by a guy called Ben" finally got a mobile mechanic out, put on a new filter and refilled the car back up, no oil left in engine, they are lucky it didnt blow!!!!! Will never use a MyCar again
March 23, 2026
Reply from mycar Tyre & Auto - Redbank Plains
Hi Bec,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer care. Therefore we are sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Always helpful in getting me in…
Always helpful in getting me in whenever I need.
I love the roadside assistance that I get!
March 12, 2026
They are friendly and very helpful.
March 19, 2026
Fast helpful and great around chaps at…
Fast helpful and great around chaps at Redbank Plains depot. Great advice given as well. They have done servicing, fixes, tyre emergencies..
March 9, 2026
Great service
Great service, friendly staff, did the job in a good time frame for it back sooner than expected. Great mechanics and job comes with good perks.
Thank you
March 7, 2026
Best customer service experience
Best customer service experience. Ben was great at going above the needs at the time. Last minute pivot to get me safely on the road.
February 27, 2026
Had my aircon regassed
Employees are welcoming. The team are honest and reliable with their work.
February 24, 2026
Great customer service
Great customer service, reliable, efficient & great communication
February 18, 2026
Redbank planes Hayden
Mechanic that completed the service was fantastic. Punctual, professional and friendly.
February 16, 2026
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