I finally found a good honest and professional young mechanic in the GC so conveniently located in AustraliaFair the manager of MyCar garage. We have now come twice and lately changed the back break... See more
Location
Switch locationAustralia Fair, Enter off Marine Parade (in the South Car Park), 4215 Southport, QLD, AU
•While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
I can always trust the team at mycar southport to provide exceptional service and support. I have been going to them for a few years now and I think it’s great they are using trust pilot for reviews,... See more
I have been with Mycar since 14/10/2019 & always experienced good service with advice what is urgent to fix & what is not. On the tax invoice there is a section showing what needs attention,... See more
Promptly completed in a timely manner. Explained everything both before and after. Very friendly would highly recommend. I'm a professional driver doing at least 70000 km a year. I need reliable tra... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Southport
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Australia Fair, Enter off Marine Parade (in the South Car Park), 4215, Southport, QLD, Australia
- (07) 3215 8334
4.6
Excellent
326 reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent speedy service
Excellent speedy service. Will be coming back for future car services
April 13, 2025
Efficient and on time
April 18, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Stick to your appointment times.
I had been let down by 3 tyre fitting companies who obviously have so much work on that they can't respond to my contact through their websites. Came across the Mycar website and found tyres that I wanted in a price that was less ridiculous than others. It even allowed me to stipulate a time so I could fit it in with what other members of my family were doing. Paying upfront through the website made me a little uncomfortable but I can understand that tyres need to be shipped around etc. I arrived at my allotted time (8:00), handed over the keys and said I'd need the car back before 10am. I went off and busied myself in the shopping centre. At 9:35am I returned to Mycar to find my car not moved from its park and the same tyres still on the vehicle. I came in and asked the manager what was going on. He explained that he was short staffed and he, infact was from another Mycar outlet and that my car would not be ready. He offered to have another go later in the day which I agreed to. I raced off to where I needed to be then came back at about 11:45am. I left my car there stating that I would need it again at 1:15pm. I returned at that time with my car in the final throws of alignment. Manager get me sorted and back out. Manager very helpful. Mycar website providing timeslots and not being able to stick anywhere near them is extremely unhelpful. Time I saved using internet finding tyres was way less than waiting around for them to be put on. A phone call earlier could have saved a lot of dramas for me.
April 16, 2025
Reply from mycar Tyre & Auto - Southport
Hi Conan,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
They were all very helpful and pleasant…
They were all very helpful and pleasant to communicate with.
April 16, 2025
Service was great.
April 10, 2025
Matt the manager took me to my car and…
Matt the manager took me to my car and explained what needs to be fixed asap
April 10, 2025
Really easy to book and the guys were…
Really easy to book and the guys were very helpful and good to deal with.
April 9, 2025
Convenient friendly
Were happy to fit the service in our time frame. Most accommodating.
April 1, 2025
Great customer service.
April 5, 2025
Easy check in and thorough service
The process of check in and handover was great and easy and service was very thorough
March 24, 2025
dodge service
Very late response and when had a response was told car could not be driven. Have taken the car to another place and find out that the previous service at my car was dodge and not done well.
I've been a customer of my car for years and after change to "new management" it was the most disappointing experience ever. Will never be back again. Good luck!
March 10, 2025
Promptly completed in a timely manner
Promptly completed in a timely manner. Explained everything both before and after. Very friendly would highly recommend. I'm a professional driver doing at least 70000 km a year. I need reliable transportation. I will definitely be taking all my cars 🚗 to them in the future. Outstanding. Need I say more. Kindest regards Allan ✨️
March 19, 2025
It is located in a major shopping…
It is located in a major shopping centre, a big plus, PLUS it was done in a timely manner and the manager guy (Eddie?) was just lovely. I was told as the nail went into the centre of the back tyre it was completely repairable, thank goodness!
March 13, 2025
Recommended
Super friendly, efficient, reasonably priced for essential plus service, and as a bonus free 12 months road side assist. Highly recommended.
March 12, 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.