I finally found a good honest and professional young mechanic in the GC so conveniently located in AustraliaFair the manager of MyCar garage. We have now come twice and lately changed the back break... See more
Location
Switch locationAustralia Fair, Enter off Marine Parade (in the South Car Park), 4215 Southport, QLD, AU
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See what reviewers are saying
I can always trust the team at mycar southport to provide exceptional service and support. I have been going to them for a few years now and I think it’s great they are using trust pilot for reviews,... See more
I have been with Mycar since 14/10/2019 & always experienced good service with advice what is urgent to fix & what is not. On the tax invoice there is a section showing what needs attention,... See more
Promptly completed in a timely manner. Explained everything both before and after. Very friendly would highly recommend. I'm a professional driver doing at least 70000 km a year. I need reliable tra... See more
Company details
- Tire Shop
- Auto Electrical Service
- Car Battery Store
- Car Repair and Maintenance
- Mechanic
- Oil Change Service
About mycar Tyre & Auto - Southport
Written by the company
mycar Tyre & Auto is one of Australia’s largest tyre, service and repair businesses, with a team of auto experts famous for customer care.
Whether you are in need of car servicing, new tyres or puncture repairs, car batteries or roadworthy inspections, our expert technicians have got you covered.
With over 270 stores Australia-wide, mycar Tyre & Auto is a one stop shop for everything auto.
Peace of Mind is Guaranteed - Australia Wide
At mycar, we guarantee our products and services to be free from defects in materials and workmanship.
Quality Workmanship
We offer a Lifetime guarantee on all work performed at mycar.
New Parts
We offer a 24,000kms or 24 month guarantee (whichever occurs first) on all new parts supplied and installed by our qualified technicians.
Lifetime Tread
At mycar we offer a lifetime tread guarantee against manufacturing faults and limited to pro-rata replacement, calculated on the remaining tread depth.
Batteries
Warranties on batteries range from 12 to 40 months, depending on the type of battery purchased.
Contact info
Australia Fair, Enter off Marine Parade (in the South Car Park), 4215, Southport, QLD, Australia
- (07) 3215 8334
4.6
Excellent
326 reviews
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The location is close to home
The location is close to home, the personnel were very helpful, informative and courteous. Vehicle ready as arranged.
January 8, 2025
The tyre can plan is great value and…
The tyre can plan is great value and the customer service is top notch.
January 4, 2025
Top service and price
January 6, 2025
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Advertised serviced not actually offered
I've tried to use MyCar twice only to be told they don't do "gearbox' or 'auto-electrical' repairs, even though they clearly advertise these on their website. If a major repairer such as this can't get their website correct, you'd have to question leaving your car with them!?
January 6, 2025
Unprompted review
Reply from mycar Tyre & Auto - Southport
Hi Mathieu,
Thank you for taking the time to share your feedback. At mycar we strive to ensure to the upmost in customer service. Therefore we are truly sorry to hear about your recent experience.
So we may investigate your concerns, please don't hesitate to reach out to our Customer Care team on 1800 065 010 or at careteam@mycar.com.au (mailto:careteam@mycar.com.au).
Kind regards
mycar Team
Great store manager
December 20, 2024
Excellent, almost 5 star log book service.
This really was a 1st class experience apart from one little thing. Log book was incorrectly filled out necessitating a return to get it fixed. Everything else was great. Complimentary 12 months road assistance is a bonus.
December 14, 2024
Well done Pacific Fair team!!
Staff helpfulness and professionalism; good advice; prompt service and notification of completion for vehicle release; thorough vehicle report with recommendations.
Well done to Pacific Fair team!
November 26, 2024
The team went out of their way to make my experience easy
The team went above and beyond to make things easier for me, especially since I had three young kids with me. They made sure they were safe and contained during the car pickup in a busy parking lot, which was such a relief—particularly since they have special needs. I didn't even ask for this, but they took care of it. I’ll definitely be back and will recommend this place to others. Truly great work, team! From the bottom of my heart, I’m very grateful and will return soon to address the coolant and service.
November 30, 2024
Above and Beyond Customer Service
Southport My Car exceeded my expectations in customer service. I had a puncture in my run flat and there were supplier issues (not in control of My Car) and I really appreciated that Natalie kept me updated over the two weeks. When the car was booked in, it took 25 mins for the repair, they called me to let me know it was complete. I have a BMW, but I wouldn't hesitate to use My Car over the BMW workshop.
November 19, 2024
Polite
Polite
The staff told me everything which need to be done and it was at a great price
November 16, 2024
Legit Car Service Centre
Legit car service centre which never rips you off and communicates directly with the consumer regarding future maintenance items or repairs, 100% trustworthy.
November 13, 2024
Unprompted review
Great service with a smile 😃
The staff at Southport MyCar Tyre and Auto, go above and beyond to ensure you get the best price possible and get your car in and out faster than expected.
Always service with a smile there too!
Thanks team your awesome!!!!!
November 8, 2024
I would highly recommend MyCar tyre and…
I would highly recommend MyCar tyre and Auto Southport took my battery for testing and recharging despite being extremely busy Natalie and the team managed to get my battery charged and tested the very next day.
October 30, 2024
Unprompted review
Absolutely great experience
Absolutely great experience. They were able to do service same day of appointment. Thanks 🙏
October 24, 2024
Will be coming again!!!
Thank you so much for the service that was provided for me! i appreciate it very much. will definitely be coming again!! Big thanks to Natalie who has the most beautiful heart and helped me with all my questions 🤣
October 10, 2024
Unprompted review
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