My Car Solutions Reviews 

144
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant service from start , very quick at responding to request for info . The whole process was made very simple and no hassle whatsoever . No hard pressure sell , just info provided and left to m... See more

Rated 5 out of 5 stars

My experience was made so much easier by the excellent service received. Paul was fantastic at answering any questions I had, nothing was too much trouble and he kept me informed at every stage of th... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with from start to finish. Paul was very professional and handled any query, no matter how minor, with speed and efficiency. Will gladly use again when changing second vehicl... See more

Company replied

Rated 4 out of 5 stars

Paul and the team sorted out a good deal on a Seat Leon Cupra - cheapest around. Delivery was by driver so was convenient, but had 200miles when I picked it up. Lease company is through Arval.

Company details

  1. Auto Broker
  2. Business to Business Service
  3. Car Finance and Loan Company
  4. Community Health Centre
  5. Leasing Service

Written by the company

Welcome To My Car Solutions, We are a Family run business who understands customer service and always put the customer first. We provide both car and commercial vehicles on Contract Hire, Finance Lease and offer Personal Contract Purchase and Hire Purchase, we cover it all, offering our customers all of the options that are best suited to their specific needs. We are a NHS Trust staff vehicle supply partner, specialising in contract hire, having many years of experience in this market gives us a unique advantage in providing one of the best service and financial options in the market. Our usp is that we can arrange salary sacrifice for SME,s of 1-10,000+ employees. Our new easy to use online portal allows our customers to log into a secure protected portal, choose the vehicle of their choice and generate a quotation along with their personal salary sacrifice savings information, making it a simple process to forward the finished product to their payroll/HR to complete the order. We offer all of our customers the option of a massive saving on our maintenance agreements including premium tyre cover, we do this by passing on our savings direct to our customer, we do this to make sure that our customers have the option to secure their maintenance and breakdown agreements, so no unforeseen shocks in the future as all of our maintenance agreements are price protected. The customer always comes first, that is our ethos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

10 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

From first enquiry to delivery of my…

From first enquiry to delivery of my new car was a first class experience. Very professional handling of all my questions and most importantly very easy to make contact with at all hours.Highly recommend this company.

October 22, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing service!

Great experience using this company to lease my new Kia. Special thanks to Paul for his amazing customer service, I would definitely recommend mycarsolutions!

October 1, 2021
Unprompted review
Rated 5 out of 5 stars

…Great Service

My Car solutions provided great Customer Service and guidance during the process of Leasing a new car. Thanks Paul for all your help through the whole process....always available on the end of the phone.

September 18, 2021
Unprompted review
Rated 5 out of 5 stars

Superb service from the first call to…

Superb service from the first call to delivery. Super pleased with my new Cupra Formentor and Paul met all his promises. Very easy mannered and a pleasure to deal with. Also the best price, and I researched this extensively.

July 29, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent (A3 on Private lease)

Excellent all round from start to finish, competitive pricing and reviews alerted us to the company. Paul was great keeping us updated and answering our queries throughout, fantastic customer experience. Can not recommend this company enough.

June 2, 2021
Unprompted review
Rated 5 out of 5 stars

5 Stars *****

It's been a genuine pleasure working with Paul at My Car Solutions. Communication from start to finish has been exceptional and I couldn't find a better deal elsewhere, even though I tried for weeks! I'd happily recommend to friends, family and anybody looking for a new lease deal. 5 Stars from me *****

May 26, 2021
Unprompted review
Rated 5 out of 5 stars

First Class Service

Very smooth process from start to finish. Paul was regularly in contact with updates as the to status of the order. Also, in my search they offered the best price available for the Skoda Kodiaq.

May 24, 2021
Unprompted review
Rated 5 out of 5 stars

I couldn't be more happy

I couldn't be more happy both with the service from Paul who was brilliant and the vehicle which arrived exactly on time. Arranging the car and completing the paperwork were easy and a simple process with Paul always in the sidelines for support or to answer any queries. I have no reservation is highly recommending Mycarsolutions.

May 13, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent

Excellent! Very happy with Paul and the team. Very simple process and car arrived with no issues. Highly recommended and I will definitely be back!

April 21, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent all through the process.Paul…

Excellent all through the process.Paul looked after everything exceptionally well.The car arrived when expected.My own car is due for changing later this year and we will definitely go to My Car Solutions

April 1, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent car leasing company

I came across MyCarSoultions in a search and can honestly say it was the best service I have had from any car leasing company (I have been using leasing companies for over 10 years). Paul provided the best service and called back when he said he would and kept me posted throughout the entire process. I would strongly recommend them! Thanks Paul and the team.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Thank you so much to my car solutions

Thank you so much to my car solutions. Paul was extremely helpful and really sent above and beyond what was expected in finding me a great deal. Will definitely be recommending to all my family and friends. Thanks again for your 5 star service.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Great customer service

I couldn't fault the service provided by Paul - ordering a car in the middle of lockdown was never going to be straightforward with delivery timescales of between 3 and 5 months.
We took the plunge and dates aside the process went like clockwork, with all paperwork completed in a few days.

Paul kept in regular contact and did he's best to reduce the wait time by letting us know when similar spec cars were available in the dealer network in case one would suit. Eventually we got the call from Paul saying the vehicle had arrived and where do we want it delivered to.

The car arrived yesterday as arranged , almost exactly 5 months to the day we ordered it - Audi's fault, not Paul's I must stress.

I'd have no hesitation recommending Paul to anyone looking for a lease vehicle.

March 17, 2021
Unprompted review
Rated 5 out of 5 stars

Excellent Service

Paul was brilliant from initial order of car to its delivery and kept us informed throughout. I will certainly use their service again and would recommend them.

February 23, 2021
Unprompted review

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