My Car Solutions Reviews 

144
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

Brilliant service from start , very quick at responding to request for info . The whole process was made very simple and no hassle whatsoever . No hard pressure sell , just info provided and left to m... See more

Rated 5 out of 5 stars

My experience was made so much easier by the excellent service received. Paul was fantastic at answering any questions I had, nothing was too much trouble and he kept me informed at every stage of th... See more

Company replied

Rated 5 out of 5 stars

Fantastic company to deal with from start to finish. Paul was very professional and handled any query, no matter how minor, with speed and efficiency. Will gladly use again when changing second vehicl... See more

Company replied

Rated 4 out of 5 stars

Paul and the team sorted out a good deal on a Seat Leon Cupra - cheapest around. Delivery was by driver so was convenient, but had 200miles when I picked it up. Lease company is through Arval.

Company details

  1. Auto Broker
  2. Business to Business Service
  3. Car Finance and Loan Company
  4. Community Health Centre
  5. Leasing Service

Written by the company

Welcome To My Car Solutions, We are a Family run business who understands customer service and always put the customer first. We provide both car and commercial vehicles on Contract Hire, Finance Lease and offer Personal Contract Purchase and Hire Purchase, we cover it all, offering our customers all of the options that are best suited to their specific needs. We are a NHS Trust staff vehicle supply partner, specialising in contract hire, having many years of experience in this market gives us a unique advantage in providing one of the best service and financial options in the market. Our usp is that we can arrange salary sacrifice for SME,s of 1-10,000+ employees. Our new easy to use online portal allows our customers to log into a secure protected portal, choose the vehicle of their choice and generate a quotation along with their personal salary sacrifice savings information, making it a simple process to forward the finished product to their payroll/HR to complete the order. We offer all of our customers the option of a massive saving on our maintenance agreements including premium tyre cover, we do this by passing on our savings direct to our customer, we do this to make sure that our customers have the option to secure their maintenance and breakdown agreements, so no unforeseen shocks in the future as all of our maintenance agreements are price protected. The customer always comes first, that is our ethos.


Contact info

4.8

Excellent

TrustScore 5 out of 5

144 reviews

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4.8

All reviews

(144)

10 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service & easy to contact

Excellent service, easy to use and personal service. MyCarSolutions helped me secure my new lease from start to finish, offered easy to use system and were on call to answer any questions even out of office hours. Paul would happily call or answer any questions very quickly and smooth process from start to finish - importantly also paperless and made process very easy.

January 29, 2021
Unprompted review
Rated 5 out of 5 stars

Friendly, professional and efficient.

Have just taken delivery of our new Formentor, as organised by Paul. We needed a car asap and Mycarsolutions came up trumps within a week. Everything went like clockwork, all questions were answered and all was exactly as agreed - and a great price to boot! Superb!
Many thanks

January 28, 2021
Unprompted review
Rated 5 out of 5 stars

Paul has been superb from start to…

Paul has been superb from start to finish. Very professional and always at the end of the phone to help! Highly recommend and I most definitely will be going through Paul again for my next car. 5 star service

January 5, 2021
Unprompted review
Rated 5 out of 5 stars

Well impressed

Really chuffed with everything arranged by Paul @ Mycarsolutions. He did an excellent job in organising our lease and at a highly competitive price. Everything was seamless. Will not hesitate to use them again.

December 17, 2020
Unprompted review
Rated 5 out of 5 stars

Exceelent Service Througout!!

All i can say is i received an excellent service with this company. My vehicle was due just at the start of the Covid which didn't help the situation but Mycarsolutions made it happen bang on time. I will be using them again and highly recommend them!!

September 14, 2020
Unprompted review
Rated 4 out of 5 stars

Good Experience

Paul and the team sorted out a good deal on a Seat Leon Cupra - cheapest around. Delivery was by driver so was convenient, but had 200miles when I picked it up. Lease company is through Arval.

September 13, 2020
Unprompted review
Rated 5 out of 5 stars

The team were very helpful all the way...

The team were very helpful all the way through the process responding to any of my queries seven days a week. The delivery of my car was unfortunately delayed due to ongoing issues with COVID-19 but I was always kept up to speed. A great service and very happy.

August 2, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, prompt response, and efficient resolution of queries inspite of exceptional COVID pandemic period causing delays in every aspect of procuring a car.

July 31, 2020
Unprompted review
Rated 5 out of 5 stars

Ford Focus lease

I recently leased a ford focus with these guys. I have leased cars in the past through dealerships and I can honestly say this experience was much better.
Despite the challenges with COVID-19, Paul was sure to keep me updated via emails and phone calls, and really push to get my delivery as soon as possible.
Nothing is too much trouble, and responses are always very prompt.
Brilliant company- I will be recommending them to friends and family, and will stick with them in the future!

July 28, 2020
Unprompted review
Rated 5 out of 5 stars

Outstanding service and highly recommended

I haven't leased many cars before, but have had 2 previous experiences with other leasing companies. I can wholeheartedly recommend Mycarsolutions, and based on my experience with Paul, will most definitely use them again as well as recommend them to friends and family when their current leases are up.
From initial enquiries to delivery of our new Honda Civic, Paul has been exceptional. The global pandemic and Honda system hack threw up its challenges, but Paul kept us informed throughout via email and phone calls. We definitely felt a valued customer and could not fault them at all. Great job, great example of proper customer service.

June 30, 2020
Unprompted review
Rated 5 out of 5 stars

Highly Recommended!

I can highly recommend MyCarSolutions!
They are fantastic and found the best deal for my new Land Rover Discovery Sport, even a better spec too.
Besides this, they are the nicest guys who are friendly helpful and keeps you informed on the progress.
Due to the recent lockdown, they had many challenges with delayed deliveries but they made sure our new car was delivered promptly.
I will definitely use them again.
They will find you the best deal out their too. Very happy, Do try them.

June 27, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent Service

I had the pleasure of dealing with Craig and Paul to arrange the lease of my new BMW extremely helpful from start to finish despite the added challenges caused by the lockdown. Thanks for all your help. Highly recommended

June 9, 2020
Unprompted review
Rated 5 out of 5 stars

If your looking for a Company that’s…

If your looking for a Company that’s reliable and efficient I would highly recommend Mycarsolutions. I had the pleasure of having Paul Guide me through my first lease, from our first conversation Paul was willing to go the extra mile to make this Process really easy . Cheers Paul we are Loving our Range Rover!

March 13, 2020
Unprompted review
Rated 5 out of 5 stars

Graham a happy customer

This is excellent and a very professional company to deal with, and I can highly recommend them to arrange your car leasing requirements. Also a big thank you to all the staff,and special thanks to Paul for his help in guiding me through the before and after procedure of the contract. It has been a pleasure to have dealt with this company. I am very pleased with my car.

March 12, 2020
Unprompted review
Rated 5 out of 5 stars

After a very quick

After a very quick, hassle free and efficient service from everyone involved, my beautiful Vauxhall Grandland X arrived this morning. A pleasure to drive.
Anyone looking for a new car, look no further than My Car Solutions.

February 26, 2020
Unprompted review
Rated 5 out of 5 stars

5***** AAA+++ Service

Craig and the team sorted me out with a brilliant contract hire deal on a VW Touareg. I was working overseas and had little time to make arrangements. The team made things super simple for me, going that extra mile to ensure there was minimal fuss or admin on my part. I will definitely use again and would recommend to anybody.

January 16, 2020
Unprompted review
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