Mycookiedough Reviews 

I know you uploaded the recipes in your webpage but if possible please put recipes leaflets in the BIY box as well. I hope you guys gonna do it in the future.

Right I wasn’t expecting the biy cookie doughs to be as good as the shop but believe me they are!! Would 100% buy again. I didn’t get the instructions in my box but they were easily found on the website. Delicious 😋

Very tasty bake at home chocoholics pack. It took a couple of attempts to get the baking time right (first one came out raw, second one came out as a fully baked cookie). Great selection of toppings and two nice cookies flavours. Ran out of topping on my final one (maybe just me being too greedy with all the chocolate!) but bought a packet a chocolate buttons to add to it and was delicious!

metrocentre
woman managing this is incredible!! so welcoming and friendly. love this place and trying her suggestions too!

This is not a reflection on your product. Unfortunately it was delivered and left outside my door. It was then stolen. It was too close to Christmas to organise another and so the 10year old girl I had bought it for...had nothing!

So I recently left a bad review as my cookies didn’t arrive and cs messed me about a lot..but they have made up for it by finally sorting it out, refunding my original payment and sending me some free cookies which were absolutely amazing! The stackos are like no cookie I’ve ever experience and huge! So good if brave ordering again 😂

Dry, sickly, all tasted the same, definitely no flavours coming through at all. Bland.

Cookie dough was extremely meh, nothing like the ones they have in their shops (which was to sort of be expected) l. And the baking instructions did not work for me! I followed the instructions exactly but it always came out either burnt or like slop, so I emailed them asking for a refund as I could hardly even eat it, and still 15 days later, several emails later and an Instagram DM there’s no response, which is such a shame because the dough is so tasty in their shop.

Great and divine!
I absolutely loved the Christmas tree pack cookies that I ordered. My family also enjoyed them. The one with the caramel especially was so good! Will definitely order again.

Ordered 4 packs of cookies 25/11 with a dispatch estimate of 1-3 days only to receive an email 7/12 telling me that they didn’t have enough stock to fulfil parts order and asked what I would like instead, promising to dispatch my revised order straight away. They didn’t specify exactly which packs were not available so I replied asking for clarification, I received a reply the next day and responded the day after (9/12) with my replacement order. I didn’t hear anything back and after receiving no cookies by 18/12 I emailed again to ask them to just cancel the order. It’s now 20/12 and still no response or cookies..so now it looks like I need to go to my credit card company to get a refund sorted?

So update is that cs got in touch and we’re very apologetic and refunded my money AND sent me some amazing feee cookies..so all is forgiven!

I wish i ordered from MyCookieDough sooner. The way i eat cookie dough like there is no tomorrow. Its my favourite dessert. The bake it yourself kits come in handy for a sweet treat after dinner. Love it!!

Again never responded to 4 emails that my item never arrived. Still waiting response

I’ll be honest I wasn’t a huge fan of the Black Friday cookies. They were rather sickly and if I am honest I didn’t really like the flavours. Not exactly worth the money in my opinion. The cookie doughs however are another story. Good deliver service.

This is the third time we’ve ordered from MCD. We’ve always been impressed by the fast delivery and quality of the products. I know some reviewers think they’re overpriced but if we buy a cookie dough from our local dessert place it costs between £6.95 and £8.95, so we feel that even though we might add some of our own toppings it’s still a good price point (especially if you buy them when they’re on offer). There’s also the convenience of having them to hand if you fancy a dessert but don’t want the bother of ordering desserts in. They freeze too so that’s even better!

Their website is easy to use and it’s very clear what you are getting for your money, so I guess if you don’t think it’s good value then don’t buy it?

We’ve just bought two packs for the price of one, so at £12.50 a pack I’d say that’s a win! 🙌🏽

The customer service is also excellent and they really care about the customer experience! 👍🏼

Fast delivery, packaged perfectly. I love these cookie doughs especially when they are just out of the oven. The toppings are amazing too .

VERY helpful QUICK response. BIG thank you to customer service Rhy’s who was absolutely brilliant! Thanks again!

Disgusting, overpriced, no imagination and a complete rip off.. shame…

I recently visited your stand in the Metro Centre and I was served by the most delightful young lady and I just wanted to extend my gratitude to her for her kindness and attentiveness. It was my first time trying My Cookie Dough so I was unsure what to do or what to order. The lady serving was so generous with her time and so friendly and talked me through all my options explaining anything I didn't understand and letting me know what her favourite cookie doughs are. After I had selected a Kinder Cookie Dough the young lady suggested I add some Nutella and she made the perfect recommendation. My Cookie Dough was absolutely delicious, perfect comfort food for a rainy day . I just wanted to send my gratitude to the lady that served me and to your company for employing someone who genuinely made my day and her passion for the job is something rarely seen. I look forward to my next visit.
I sincerely recommend this company to everybody wanting a sweet treat or a little pick me up.