Mycookiedough Reviews 

I probably wouldn’t purchase products from here again.
They weren’t great and defiantly over priced compared to others on the market.
I really expected something amazing but got far from that.

The cookie dough took 7 days to be delivered despite what the website says.I ordered it for my godson 21st Birthday so was really dissapointed when he had no present on his birthday. I contacted customer services and got no reply! Then the cookie dough was delivered with no explanation as to why it was late! I left feedback and was offered a 15% voucher off my next order which I can get anyway off Facebook! Really dissapointed😪

These cookies are lots of fun for the kids to bake and decorate themselves. Really tasty and lots of choice. Had to cook a good 5-7 mins longer than suggested though

Amazing products. Made for a fun baking session for family who had Covid and needed a treat. Brought whole family together.

Very bad customer service! 😑 i have tried there products from stalls and they are amazing and the staff are friendly and lovely so i decided to order a BIY online and i still haven't received my parcel its been over 2 weeks since ordering. DPD are still awaiting for mycookiedough to give them the parcel. When contacting the customer service via email they are not responding to any of my emails. I have even contacted them via Instagram and still no response. I will have to contact my bank to get a refund. This experience has really put a downer on my view of the company which is a shame.

Perfect little gift, I brought this as a present, all the order was there, delivery was 3 days as it said on website. Was kept up to date with order and delivery. I did look at reviews before ordering and a few say there are no baking instructions… so I had a look on the website before ordering and there is a whole page on baking instructions for the different items you can buy.. so over all really pleased would buy again !

Tasted amazing ,BIY box purchased froze them and took one out at the weekend for treat definitely recommended

Fast and efficient service and of course, delicious

After a couple of hiccups my daughter received her cookies and was amazed how great they were she loved them.

Looooooove the cookie dough desserts they do here. I’ve been to their shops and had stuff delivered. Everything is to die for. When I get a delivery, I usually warm the cookie dough up for a short time in the microwave, as really they’re supposed to be warm and are much better. Sometimes they say to warm up in the oven. It would be useful if they included a card with instructions to warm them up or something.
I got the easter pack and wow. Wow.
Lasts well.

The cookies you can buy in the shop are lovely, but the ones you buy for delivery are nothing like them at all, I was actually quite disappointed, I really wish I could give them 5 stars.

Was a 13th birthday present for my granddaughter, she, and her family all enjoyed it

Great service and outstanding product will definitely order more especially for Christmas

Great customer service. Had a small
Issue with an item and was given a full replacement. Well done team cookie dough

Overall the cookies were absolutely delicious but unfortunately one was burnt round the edges and tasted disgusting otherwise I would be giving 5 stars. Would order again as hopefully it was just a one off mistake.

Ordered some cookies last month, they came some fresh and tasted amazing

Ordered more in time for Christmas for cookies and milk

Unreal cookies, you've got to try the white chocolate and raspberry!!!

The best cookies I’ve ever had! Arrived very quickly too and fresh. In heaven eating them! Will be buying more soon yum xx

Nothing to complain about will use you again

This our second review because we had two deliveries. After a bad first experience and leaving a poor review the company got back in touch and sent a free of charge replacement. This one arrived chilled (the first arrived warm, melted and soft), and cooked and tasted so much better than the first batch. I wish we hadn't had to complain by email twice and leave a negative review to get a replacement but appreciated the customer service replacing the original order. The cookies were tasty and the kids had fun putting them together. Overall I wouldn't bother with them again.