mydentist Reviews 

They are untrustworthy. An appointment to address a toothache took 4 days to come to be, so emergency treatment rates should not apply.
I was told on the phone that I would be charged £27.40 and after the appointment I was charged £122.00. Dishonest.
I asked for an appointment with the TC to assess financing an implant and was told that the TC would call me that it could be addressed through a phone call.
It is difficult to get through to them on the phone and they mislead you with the pricing information.
How can I trust them with the care of my teeth?

Rotherham practice ,

I honestly cannot recommend Fuad Dajani highly enough.

I am a new patient and I’ve now seen him three times at My Dentist on Lincoln Road, Peterborough, and in that short space of time he has restored my confidence in dental care.

He saved a tooth that a previous dentist had told me could not be saved - something I had already mentally prepared myself to lose. That alone speaks volumes about his skill and dedication. He has also provided me with a bite guard and a denture for a missing tooth I had been extremely self-conscious about. The difference this has made to both my comfort and confidence is huge.

As someone who has had some very bad past experiences and is genuinely nervous of dentists, I cannot overstate how safe, respected and at ease he has made me feel. He is incredibly friendly, calm, reassuring and thoroughly professional. He explains everything clearly, never rushes, and you truly feel you are in capable hands. Ausra is an absolute delight as well.

Without question, he is by far the best dentist I have ever seen, both NHS and private, and I feel incredibly lucky to have found him.

Thank you so much.

My dentist Emil ( Tiverton) really puts me at ease and the dental treatment is great, always come away thinking why was I so terrified of going to the dentist - Thanks Emil and team

Sasha at killingworth my dentist is fantastic. Friendly efficient and went above and beyond. Real good dentist practice.

I was very impressed with Dr. Aamir Haji for the second time. I had a wisdom tooth extraction and a extraction with a very old crown and a root canald tooth. He is so professional, makes you feel so comfortable and at ease. He is very quick and empathetic too. I would definitely recommend him for any dental treatment. Thanks a lot Dr. Aamir. Iam ever so greatful. Bless xx

The team at York are outstanding and inspirational. So much care has gone into customer experience at the newish Stonebow building. Aldwark was rubbish compared to Stonebow. I would like to thank the following for their great work ; Roseanne McCallum-My Grandma has told me so many good things about her. Joshua Goh-Helpful and Supportive. Charlotte Hyde- A icon and finally the receptionist Allison- Every time I come to the dentist she is the first person I see. She is always so friendly. Everyone is Awesome here!

MY DENTIST YORK IS OUTSTANDING! Please praise all the staff there, They truly deserve it.

As a particularly nervous client, I have been seeing Bala for a series of treatment regarding gum disease. She has been so fab at getting my mouth into a much healthier state, and has been patient and kind with me through the process. So grateful for her expertise.

Two bad experiences at the Poole surgery - I had an extraction which was so painful I was clinging to the arms of the chair and trying to scream - difficult with your mouth wedged open. The dentist didn't even stop to ask if I was OK. The next visit was only a little better - never had to pay for pain before. Like most"chains" of doctors surgeries nowadays, the primary focus is not on the patients well being and comfort, but the company's finances.
I contacted the practice at the time and also wrote to Head Office - the response was the usual scripted standard apology.

Thornbury Dental Practice. Dentist very polite and knowledgeable. Happy to explain and I felt that time was spent to ensure I understood. Would definitely be happy to see her again.
No issues with the dental team
Issues with the dental practice itself. Has stairs to get into the building. Handrail loose. I did report this and it was put straight into their maintenance book.
Surgery room was off a waiting room. No privacy as I could hear everything that was discussed with other patients. Staff also had to step into the waiting room when doing x-ray so again I felt that this was not very private. Confidentiality, privacy and dignity totally lacking. No toilets available for patients which could be an issue when people have to wait and are nervous.

Please pass on my thanks to Rayan Rahma and Charley at Mydentist Low Fell, Gateshead. They did brilliant work on my teeth today, in particular removing plaque that was affecting my confidence when smiling. They are caring and professional. Thank you

I only get one dental appointment per year, and MyDentist Anfield has cancelled at least four of my appointments over the last few years. Today’s cancellation was 27 minutes before my appointment, after I had been up since 7am to get ready.

When I tried to make a complaint verbally because I struggle with writing, I was refused and told the process is email only. Reception minimised my concerns, saying “one cancelled appointment per year isn’t bad,” which ignores that all my appointments have been repeatedly disrupted, causing stress, wasted time, and lost wages.

While these may be routine check-ups for most patients, for me, due to sensory issues and other conditions, they are far more challenging. Repeated cancellations make accessing dental care extremely difficult and put me at a substantial disadvantage compared to patients without my conditions.

Emma @ Beverley practice. The lady was welcoming, professional and careful. Everything was explained and the experience was good. A special note to her assistance (name not given, sorry) who was the first to use the liquid suction device so thoroughly that I didn't even get close to gagging. Thank you, both of you.

Very professional team through reception to dentist. I've been unwell so hadn't regularly visited since 4 years ago. I have a little gum disease which they will keep an eye on for me. Even the parking was free right outside the door. Overall a very good experience so I have no hesitation in recommending this dental clinic to everyone.

This review is for mydentist Peterlee. Once again the high level of service was delivered by all those involved from the text reminders to the welcoming receptionists to the ever professional dental nurse and of course Dr Tiona Buliga who was as thorough and caring as ever well done to everyone keep doing what you are doing.

Dr Elena @ the Bridlington Practise has looked after myself and my wife since her arrival 12 years ago..This lady is just brilliant- caring- professional- careful and gives only the very best advice and quality treatment .she is a Star of the highest calibre...a shining light that others should take example from.

What a shambles, this outfit constantly cancels and rearranges appointments without notice and then pleads ignorance when you arrive. ( Halifax branch).

Visited Pennywell Road, Edinburgh and Tanu could not have been any nicer. Even as I was sat in the chair really anxious, she listened and explained everything to me and gave me hope. Due to my anxieties I would love the work done earlier now but understand why there’s a long wait, hopefully it will come around again sooner. Thank you Tanu!

Having registered at Lever Street Manchester practice i have to say they are excellent.

The Reception team were fantastic with the signing up process & very helpful & polite

The communication was excellent throughout.

I went today & was greeted by a very helpful team at the desk & a really helpful dentist, Georgina & her colleague who really looked after me.

A truly excellent experience

Loddon Dental Practise, Nofolk. This company does not provide a good service....cancelled Hygenists appts (now 1 year between appts) and cancelled Dentist appts. Yet they give you all the mktg talk about how big they are, how quick they can see you blah blah blah.......that they own/run 500 dentists...surely they have floating cover to cover maternity & retirements as in both these examples ?....it's not as if either were sudden events that caught them by surprise LOL !!! clearly poor management of resource ......shocking service.
I have now found another dentist practise locally, that offered me multiple dates to see me. I see the usual corporate waffle in the response below..100% expected. Its cheaper to keep customers than find new ones .....am sure thet don't care about losing a private fee paying client.