After weeks and fuel waisted will Elgin branch dicaded to go Aberdeen, and was well chuffed staff couldn't be more helpful spen there time and done a good job , windscreen was leaking so water was si... See more
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Location
Switch locationKirkhill Place, Unit A4 The Lombard Centre, AB21 0GU Aberdeen, Dyce, GB
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See what reviewers are saying
The manager had a shortage of staff but good communition between him and myself we got the job done, I was expecting to have a new windscreen to be fitted, but with great skill he managed to fix the... See more
Company replied
The booking was straight forward and the in person service on site was excellent and professional. I was kept informed and the job was completed quickly to a high standard. There is a small area to wa... See more
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Josh and the team from the Aberdeen Branch attended to my car professionally. Great support and attention. Thank you.
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Company details
About National Windscreens - Aberdeen
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
Kirkhill Place, Unit A4 The Lombard Centre, AB21 0GU, Aberdeen, Dyce, United Kingdom
- 01224-516-117
4.6
Excellent
651 reviews
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Really recommend good staff so polite…
Really recommend good staff so polite and fast work was done in hour and half
November 21, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that our staff was polite and efficient, completing the work quickly. Thank you for recommending us and for your positive feedback!
Managed to get a next day appointment
Managed to get a next day appointment, lad arrived on time, talked me through what he would do and then got on and did the job in around half an hour.
November 21, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that you were able to book a next-day appointment and that the work was completed quickly and efficiently. Thank you for sharing your positive experience with us!
Reply from National Windscreens - Aberdeen
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Done in a timely manner and car…
Done in a timely manner and car returned clean and tidy
November 17, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that your service was completed promptly and that you received your car back clean. Thank you for your positive feedback!
Reply from National Windscreens - Aberdeen
We appreciate you sharing! We are so happy you were pleased with our good, fast, and very good service.
Reply from National Windscreens - Aberdeen
We're so happy to hear that you had such a great experience with our company in the UK. Thank you for your positive feedback!
Reply from National Windscreens - Aberdeen
We appreciate your positive feedback! We're so glad you were happy with our fast, efficient service and friendly fitters.
My experience of National Windscreens
The arrangements to drop car off were straightforward, communication very good, no problems fitting new windscreen. Insurance excess paid easily.
October 31, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that the drop-off arrangements were straightforward and that you experienced excellent communication. We're also glad the new windscreen fitting went smoothly and the excess payment was easy. Thanks for your feedback.
Good service
Had to wait in all day, was only told about 2pm what time they would be there
October 30, 2025
Reply from National Windscreens - Aberdeen
We regret the inconvenience caused by the delayed notification of the arrival time. We appreciate your feedback and will review our scheduling process.
Quick and easy
Quick and easy, drove in handed over my keys 20mins later job was done and I was getting back on with my day.
November 1, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that your service was quick and easy! We appreciate you taking the time to share your positive experience with us. Thank you!
The gentleman was pleasant
The gentleman was pleasant, polite and changed the screen, gave me instructions before leaving.
I have no complaints, in fact I would say I got excellent service.
October 31, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that you had a positive experience! We appreciate you mentioning the technician's politeness and the clear instructions provided. Thank you for your excellent feedback.
Good reliable company
Good reliable company, fast and efficient service provided, thanks.
July 9, 2025
Reply from National Windscreens - Aberdeen
We appreciate you taking the time to share! We're so glad to hear you were happy with our reliable, fast, and efficient service.
Reply from National Windscreens - Aberdeen
We're happy to hear that we met your expectations. Thank you for your positive feedback; we appreciate it greatly!
Reply from National Windscreens - Aberdeen
We're so glad your appointment was on time and that you appreciated the fast track location. Thank you for your positive feedback!
Absolutely fantastic service!
Absolutely fantastic service! The Guy's were so polite, helpful, courteous, efficient and kind. Thank you very much.
Their address wasn't in the drop down box: National Windscreens, 41 Morgan Way, Bowthorpe Employment Area, Norwich, NR5 9JJ.
October 28, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that you had such a positive experience with our team! We appreciate your kind words regarding their politeness, efficiency, and helpfulness. Thank you for the address information; we will update our records.
Reply from National Windscreens - Aberdeen
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback. Thank you again.
Kind regards,
National Windscreens
Good efficient service
Guys were friendly, communicated well even though my place was difficult to find.
October 23, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that our team's communication and friendliness stood out, even with the challenges of locating your place. Thank you for your positive feedback!
Reply from National Windscreens - Aberdeen
We appreciate your positive feedback! We're so happy to hear you found our staff efficient, quick, friendly, and helpful.
Great service, great work, good communication
Great service. I was allocated a day, on that day given a slot. Received a message to confirm arrival time. Workmanship was excellent.
October 17, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear that you received great service and excellent workmanship. We appreciate you taking the time to leave us this positive feedback!
Very good experience
Very good experience. The agent came to our address and carried out the work with no hassle or personal interruption. Communication with the agent was exceptional and was informed well before arrival an estimated time (turned up pretty much perfect to eta), once the work was completed the agent also let my wife know.
My vehicle was left clean of any debris. Highly recommend and extremely happy with the service we received.
October 21, 2025
Reply from National Windscreens - Aberdeen
We're happy to hear about your very positive experience. It's great to know the agent was punctual, communicative, and left your vehicle clean. We appreciate your recommendation and are extremely happy that you were pleased with our service.
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