I had an new windscreen fitted to a BMW X3. There were two lads at the depot and the bearded one worked on my car. They had an excellent rhythm, worked steadily, knew exactly what they were doing and,... See more
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Had a really good experience here. Glass was able to be sourced for my old and unusual car (both front and rear screens). Guys also replaced my rear view mirror with another one that I supplied. This... See more
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Prompt local service. Good job fitting glass, although I noticed on way home the near side windscreen wiper arm was slightly high in the rest position. This was corrected by myself when I got home. I... See more
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Staff were friendly and helpful. Also - on arrival it was quickly discovered thay had been sent the wrong windscreen. They immediately sent someone to collect the correct screen from Bristol. WInds... See more
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Company details
About National Windscreens - Bath
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
4 Stable Yard, Windsor Bridge Road, BA2 3AY, Bath, Somerset, United Kingdom
- 01225-220-183
4.8
Excellent
161 reviews
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Easy booking
Easy booking. My windscreen was replaced very quickly. Very good service, thank you very much.
February 21, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very good servuce
February 13, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Fantastic job all around!
Had a really good experience here. Glass was able to be sourced for my old and unusual car (both front and rear screens). Guys also replaced my rear view mirror with another one that I supplied. This was a job I’d been wanting to do for a while, since my rear view mirror was already leaking before my windscreen was cracked and these guys agreed to do it for me, when they could’ve said no. Nice, friendly staff as well. Couldn’t have asked for a better experience, really! Well done to the guys at the Bath branch for going above and beyond for me.
February 7, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Lovely team at this location
Lovely team at this location, quick service and windscreen looks perfect.
February 6, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
good service
Timing of appointment honored, courteous staff. Good workmanship. Thank you.
January 26, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Excellent service
Great service, easy to find . Full car windscreen done . They sorted out insurance claim for me .
January 26, 2023
Reply from National Windscreens - Bath
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Able to rearrange appointment to better…
Able to rearrange appointment to better meet our needs. Work done on time and we had phone call to confirm ready for collection.
January 13, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
I had to go to them and fit their time…
I had to go to them and fit their time scale, which was twice delayed because the glass was sent to the wrong place - but they got the job done.
January 6, 2023
Reply from National Windscreens - Bath
Hi
Thank you for taking the time to review your recent experience.
Please accept our sincere apologies for the inconvenience and frustration this issue has caused you.
Following your feedback, we will review our process to see where we can make any improvements.
Thank you again for bringing this to our attention.
Kind regards,
National Windscreens
Perfect Replacement on my Porsche boxster 981 S
Post Pandemic, getting things fixed takes a lot longer, I used the Bath Branch as they were abble to fit it in in 4 days on my online booking. Phone contact on the weekend before was not good but I spoke to Brad the Bath manager on the Monday morning and he was very helpful, he gave me a (am slot the next day and a genuine Porsche Top Tint windscreen was fitted in 2 hours, I checked the gaps all around as its glued on and its a perfect fit with even gaps all round. I totally recommend the Bath Branch and the nearby cafe called Matty's for a full english breakfast, I live in Bristol but due to labour shortages it was a 13 day wait at my local branch so I chose Bath 20 miles !
January 10, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great Service
The guys at the Bath branch were great. Replaced my rear view window, which had been vandalised. Polite, professional and did a great job.
January 5, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Dealt with my cracked windscreen…
Dealt with my cracked windscreen promptly and efficiently
January 5, 2023
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great staff
Great staff! Very professional. Branch manager was brilliant. Would use again.
December 29, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very efficient work
I was very impressed with the gentlemen at National Windscreens. They were helpful, quick and thorough.
December 20, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
December 9, 2022
Reply from National Windscreens - Bath
Hi, Thank you for taking the time to review your recent experience. We really appreciate your feedback, Thank you again. Kind regards, National Windscreens
Easy to organise a date for repair
Easy to organise a date for repair. Chap was very nice and professional.
In terms of the repair, the crack is still quite visible. Not sure what I was expecting!?
November 20, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great experience turned up at my home…
Great experience turned up at my home on time and fitted the windscreen very Quickly with no fuss or mess A1
November 7, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
really prompt service and great result
October 17, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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