I had an new windscreen fitted to a BMW X3. There were two lads at the depot and the bearded one worked on my car. They had an excellent rhythm, worked steadily, knew exactly what they were doing and,... See more
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Had a really good experience here. Glass was able to be sourced for my old and unusual car (both front and rear screens). Guys also replaced my rear view mirror with another one that I supplied. This... See more
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Prompt local service. Good job fitting glass, although I noticed on way home the near side windscreen wiper arm was slightly high in the rest position. This was corrected by myself when I got home. I... See more
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Staff were friendly and helpful. Also - on arrival it was quickly discovered thay had been sent the wrong windscreen. They immediately sent someone to collect the correct screen from Bristol. WInds... See more
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Company details
About National Windscreens - Bath
Written by the company
We are here to help.
National Windscreens take pride in providing the highest standard of service, so we actively seek feedback to continuously improve our standards of performance. Please leave a Trustpilot rating or get in touch and our team will work hard to answer your query.
Treating Customers Fairly
Protecting the interests of our customers at every stage.
We aim to impress, constantly listening to and acting on feedback to maintain and improve the services we provide. Customer service is embedded into the core of our business – it's more than a standard offering.
Putting safety first
Our promise to customers
We always aim to complete a windscreen replacement and camera calibration at the same time and location, so your vehicle safety systems are working as intended with the assurance of a lifetime warranty on workmanship for as long as you own the vehicle.
National Windscreens has dedicated UK contact centres, open 24 hours a day, 7 days a week and are staffed by highly experienced, well trained, and knowledgeable call handlers. You can choose how you would like to engage with us, either digitally or traditionally, via phone, web chat, SMS, or email.
Contact us
National Windscreens is committed to providing outstanding customer service, and we understand that the key to our success is the constant development of our people, products, and services. In the unfortunate event that we don’t meet service expectations, even if outside of our control, we resolve 100% of logged complaints.
We are focused on creating a seamless and sustainable customer experience, using advanced Artificial Intelligence (AI) on our website that can identify with 98% accuracy whether a windscreen requires repair or replacement. Our repair first approach and ‘right first time’ ensures our carbon output is reducing the impact on the environment.
We can provide windscreen replacement and camera calibration at the same time and location, enabling you to drive away from our centres after only one visit, with a lifetime warranty on workmanship for as long as you own the vehicle. In most cases, National Windscreens can bill your insurance company directly, saving you valuable time and money.
National Windscreens is a leading provider of windscreen repair and replacement, with unparalleled coverage of the UK. On average, a National Windscreens technician is just 11 miles or 20 minutes away. National Windscreens has 100+ fitting centres, supported by 800 mobile technicians who use the latest ADAS calibration technology to deliver the widest possible coverage of vehicles.
Contact info
4 Stable Yard, Windsor Bridge Road, BA2 3AY, Bath, Somerset, United Kingdom
- 01225-220-183
4.8
Excellent
161 reviews
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Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
My window was smashed the night before…
My window was smashed the night before and they were very quick to accommodate me very polite and friendly did a great job in a speedy fashion really were very helpful in a very anxious time couldn’t have asked for a better experience
September 30, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
Great service. Made it really easy to book and gave advice on driving with a cracked screen
September 9, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Really good service
Really good service, efficient and when I had a problem it was sorted without any quibbling from the Bath team. Great job!
September 2, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Service was good
Service was good. Appointment time was agreed in advance. I was told how long the replacement would take and car was ready on time.
September 6, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Helpful and friendly staff at the…
Helpful and friendly staff at the Winsor Bridge branch in Bath. Had me back on the road in no time. Professional and efficient. Thanks to you both.
September 5, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Very good
Very good. Kept us fully in the loop with what needed doing and completed work within time frame given.
August 21, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Brilliant
Brilliant I’m not from bath and was down for work. They were really helpful!
Couldn’t thank them enough.
July 20, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bath
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Easy booking online and automatic…
Easy booking online and automatic linking to insurance. Fixed chip in a few minutes.
July 9, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Really easy to book and super quick
Really easy to book and super quick, professional service
July 6, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Good service
Good service, polite, on time and helpful. Windscreen replaced on a Mercedes at the Bath Windsor Bridge garage.
July 4, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Great service
July 1, 2022
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
Reply from National Windscreens - Bath
Hi,
Thank you for taking the time to review your recent experience.
We really appreciate your feedback, Thank you again.
Kind regards,
National Windscreens
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