Returned to NCF just a day after purchasing our new sofa to buy a stunning dining set. Every time we've visited this store, we've been massively impressed by the high level of service and a... See more
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Location
Switch locationHawleys Lane, WA2 8TW Warrington, England, GB
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Great experience from start to finish. Really friendly and personable guy Morgan who made us feel welcome straight away. He was helpful and knowledgeable without being pushy- which made browsing and c... See more
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Recently bought an Ottoman bed from the Warrington store. The store was spacious with lots of beds, headboards and materials to choose from. Tom was very patient with my Mum and explained the options... See more
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First class service from Stephen Wilson over two days as we couldn’t make our minds up, he is very knowledgable and was very professional no pressure too, the sofas here are really nice and various di... See more
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Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Warrington
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Hawleys Lane, WA2 8TW, Warrington, England, United Kingdom
4.6
Excellent
279 reviews
Replied to 96% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Do not listen to delivery dates
Do not listen to delivery dates! Do not leave a review in store till you furniture has arrived! I will be outside the Warrington branch this weekend warning customers about this place!
We was told our sofa would be in store 8th March and then out foe delivery with in 7 working days, now 15th april, no sofa! No communication! No answer from customer service! No answer from store. Be warned, spend your money elsewhere.
April 15, 2026
Unprompted review
Reply from NCF LIVING - Warrington
Hello Kieran, thank you for taking the time to write a review of your experience.
We'd like to offer our genuine apologies for the delays you are facing with your order, as whilst unforeseen delays most often occur beyond our control we accept that this does not lessen your experience.
We will raise your review with our customer service team with the aim of expediting direct contact from the department on the matter. Thank you for your time and patience, and our sincere apologies for the inconvenience.
Many thanks,
NCF Living, Marketing Team
Not had our couches despite being told…
Not had our couches despite being told it would be here beginning of March. No contact from them despite various emails and visits to the store. They make you write a 5* review prior to leaving the store but if you look online properly you will see others also have massive delays in receiving their items. DO NOT USE!!!
March 1, 2026
Unprompted review
Reply from NCF LIVING - Warrington
Hello Sam, thank you for taking the time to write a review.
We're very sorry to hear that you are encountering delays with your order. Please note that if you are struggling to receive contact from our customer service department, you can reach out to our marketing team via direct message on Instagram or Facebook where we will be more than happy to chase this internally on your behalf.
Thank you for your time and understanding.
Many thanks,
NCF Living, Marketing Team
Brilliant service no pushy salesmen can…
Brilliant service no pushy salesmen can just have a look around and make decisions they are there if needed. Really easy process from start to finish thanks to Tom.
April 15, 2026
Unprompted review
Reply from NCF LIVING - Warrington
Thank you for taking the time to write a five-star review about your experience, Jessica.
Many thanks,
NCF Living, Marketing Team
Laura was very helpful and friendly
Laura was very helpful and friendly, helped us choose a bed and frame.
April 13, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We wish you all the best with your new bed and frame, Jackie!
Many thanks,
NCF Living, Marketing Team
Great knowledge of products and very…
Great knowledge of products and very helpful
April 13, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We're very grateful for your lovely feedback, Ian.
Many thanks,
NCF Living, Marketing Team
Fantastic experience
Fantastic lady, Laura from the Warrington branch ,makes a great coffee aswell and knows her stuff
April 12, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We're glad that Laura made your visit enjoyable (as well as a great cup of coffee), Adele!
Many thanks,
NCF Living, Marketing Team
Great service from Stephen in helping…
Great service from Stephen in helping us find the perfect mattress. Made us feel right at home as tried out each one, and was very knowledgeable on all the subtle differences and features,
April 12, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We hope that you enjoyed your visit to our store and our mattresses, TJM.
Many thanks,
NCF Living, Marketing Team
Stephen in the Warrington branch was…
Stephen in the Warrington branch was fantastic help. Talked me through my purchase and answered all my questions. Exceptional service and would come back again in the future.
April 12, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We appreciate you taking the time to write such a charming review, Stuart.
Many thanks,
NCF Living, Marketing Team
Quick and easy experience
Quick and easy experience.
Steve in Warrington was a great help.
April 11, 2026
Unprompted review
Reply from NCF LIVING - Warrington
That's lovely of you to say, Kay.
Many thanks,
NCF Living, Marketing Team
Laura really did sell our new bed to…
Laura really did sell our new bed to us, its beautiful. Look out for Laura when purchasing , love our bed xxx
April 11, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We wish you all the best with your new bed and thank you for the kind recommendation, Karen!
Many thanks,
NCF Living, Marketing Team
Excellent service from Tom
Excellent service from Tom, great advice, found the sofa we wanted at the right price
April 11, 2026
Unprompted review
Reply from NCF LIVING - Warrington
It's a pleasure to hear that you were able to find just what you were looking for with Tom's assistance, John.
Many thanks,
NCF Living, Marketing Team
Excellent customer service lovely staff
Excellent customer service Alisha was amazing bought from here before and delt with her both times
April 9, 2026
Unprompted review
Reply from NCF LIVING - Warrington
Thank you for taking the time to leave a lovely review of your time with us, Gary.
Many thanks,
NCF Living, Marketing Team
Stephen was excellent
Stephen was excellent.
Nothing was too much trouble for him.
First class in customer service
April 7, 2026
Unprompted review
Reply from NCF LIVING - Warrington
Thank you for the kind review, Harry - we'll be sure to pass the compliments to Stephen.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Warrington
That's very kind of you to say, Mariska.
Many thanks,
NCF Living, Marketing Team
Staff were very attentive
Staff were very attentive, Tom answered all our questions with confidence. Ensured that we were comfortable and made our view experience easy and hassle free. We didn’t feel pressured to buy. Would highly recommend ncf LIVING and Tom!
April 6, 2026
Unprompted review
Reply from NCF LIVING - Warrington
Thank you for taking the time to write such a lovely review of your experience, Shadae.
Many thanks,
NCF Living, Marketing Team
Friendly and welcoming
Morgan in the Warrington store was a great and friendly salesman without being pushy. We bought our sofa and footstool from him and we are very happy with how it all went.
April 6, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We're pleased that Morgan was so helpful during the purchase of your new sofa and footstool, Mike.
Many thanks,
NCF Living, Marketing Team
Tom at Warrington was excellent not a…
Tom at Warrington was excellent not a pushy salesman really knowledgeable and gave us lots of options definitely recommend
April 4, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We're grateful to receive such delightful feedback, Lily.
Many thanks,
NCF Living, Marketing Team
Stephen at Warrington helped us find…
Stephen at Warrington helped us find the right sofa and now we are looking forward to receiving it
April 4, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We hope you enjoy your new sofa and are glad that Stephen was able to assist during your visit, John.
Many thanks,
NCF Living, Marketing Team
Good buying experience, just waiting on delivery.
Good buying experience from Stephen at Warrington, fingers crossed with will continue, when it is delivered mid June.
April 3, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We wish you the best with your purchase and thank you for the five stars, James.
Many thanks,
NCF Living, Marketing Team
Had a great experience today with Stephen at the Warrington store.
Really helpful and responsive to our needs. Looking forward to receiving our order and I’m hopeful the good service will continue.
April 3, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We wish you all the best with your purchase, Michelle!
Many thanks,
NCF Living, Marketing Team
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