Morgan wasn’t pushy. He saw that we identified something he thought would be good for our living room and talked us through options re: measurement and colour. He was transparent with the payment opti... See more
Location
Switch locationHawleys Lane, WA2 8TW Warrington, England, GB
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See what reviewers are saying
Great experience from start to finish. Really friendly and personable guy Morgan who made us feel welcome straight away. He was helpful and knowledgeable without being pushy- which made browsing and c... See more
Company replied
Returned to NCF just a day after purchasing our new sofa to buy a stunning dining set. Every time we've visited this store, we've been massively impressed by the high level of service and a... See more
Company replied
Recently bought an Ottoman bed from the Warrington store. The store was spacious with lots of beds, headboards and materials to choose from. Tom was very patient with my Mum and explained the options... See more
Company replied
Company details
- Furniture Store
- Bedroom Furniture Store
- Furniture Accessories
- Garden Furniture Shop
- Living Room Furniture Store
- Mattress Store
About NCF LIVING - Warrington
Written by the company
Welcome to NCF Living. Our customer service email and phone lines are now fully open and our staff are working hard to ensure we reply to all of our customers within 2 working days (excluding weekends). We ensure our customers’ needs are met and exceeded on a daily basis.
Fast Delivery, Low Prices, Premium Quality… We Mean Furniture!
NCF Living is proud to offer premium quality sofas, dining furniture, and beds at everyday low prices, with the added benefit of immediate delivery on selected items. Since our inception, we’ve focused on making stylish, high-quality furniture more accessible, ensuring our customers receive exceptional value without compromising on service.
In 2025, we are excited to open our 22nd store in the UK, a testament to our continued growth and commitment to expanding our reach. As of March 2025, we are proud to hold a 4.8 Trustpilot rating, reflecting our dedication to customer satisfaction. We continuously enhance our range with new collections, many of which are available for delivery within as little as 7 days.
At NCF Living, we strive to provide a seamless experience — from browsing to delivery — ensuring that our customers enjoy both quality and convenience.
NCF Living Details:
Written by the company
- Lowest price guaranteed:
- We offer a wide range of products to suit all budgets.
- Nearly everything is in-stock:
- We hold nearly all of our stock in our central warehouse.
- Immediate delivery:
- Our in-store items are delivered within 5-7 days.
- Finance available:
- 0% interest FREE credit available for in-store purchases.
Customer Query
Have a query to raise?
If you have a query, please head to https://ncf.co.uk/pages/customer-queries and fill out as much information as possible. Our customer service team will be in touch within 72 hours.
Contact info
Hawleys Lane, WA2 8TW, Warrington, England, United Kingdom
4.6
Excellent
287 reviews
Replied to 99% of negative reviews
Typically replies within 48 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Customer excellence
Stephen took time with us to show us the various fabric options, advising that they do look different in natural daylight.
March 28, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We're pleased that Stephen delivered some informative advice, Paul.
Many thanks,
NCF Living, Marketing Team
Very helpful assistant called Elisha
Very helpful assistant called Elisha
Excellent information
March 28, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We'll be sure to pass along the compliments, Gail.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Warrington
We're pleased you think so, Mr Rogan.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Warrington
We're very happy to hear this, Mr Griffiths.
Many thanks,
NCF Living, Marketing Team
Tom had Good knowledge and very…
Tom had Good knowledge and very friendly. Made it a pleasant experience.
March 28, 2026
Unprompted review
Reply from NCF LIVING - Warrington
It's a pleasure to hear about your experience with us, Graeme.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Warrington
We're pleased to hear that, Nathan.
Many thanks,
NCF Living, Marketing Team
We had a great experience whilst out…
We had a great experience whilst out looking for a new sofa at the Warrington store , all thanks to Laura , not pushy at all , let us browse at our leisure , went back a couple of days later to order . thank you so much , very happy indeed .
March 27, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We wish you all the best with your new sofa and are grateful for the kind review, Stephany!
Many thanks,
NCF Living, Marketing Team
Laura at Warrington very helpful with…
Laura at Warrington very helpful with purchase of sofa and chair set
March 27, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We wish you all the best with your new sofa and chair set, Mark.
Many thanks,
NCF Living, Marketing Team
Margo in the sales team was amazing
Margo in the sales team was amazing. She was welcoming and professional. She was very knowledgeable about the sofa that I purchased. She is a credit to the company.
March 27, 2026
Unprompted review
Reply from NCF LIVING - Warrington
It's a pleasure to hear this, Lee!
Many thanks,
NCF Living, Marketing Team
Helpful & friendly staff Alisha
Helpful & friendly staff Alisha. Quick and easy to order our new sofa along with a nice coffee to go with it! Thank you!
March 27, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We wish you all the best with your new sofa and are happy that you enjoyed your coffee, Jessica!
Many thanks,
NCF Living, Marketing Team
Decent collection of quick delivery…
Decent collection of quick delivery sofas in Warrington.
Morgan was very helpful in assisting.
March 21, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We're pleased that you think so, Varun!
Many thanks,
NCF Living, Marketing Team
Singularly the worse customer service I…
Singularly the worse customer service I have ever experienced.
I bought a 3 seater sofa and chair and paid for delivery. Upon delivery a 3rd party company, headed by the Chuckle Brothers could not fit the sofa through the door, when it quite clearly could.
They took the sofa and chair away and whilst putting the sofa back onto the lorry dropped it, and made a huge cracking noice.
Since then due to the Stores having no phone and the call centre in Birmingham being understaffed (this has been relayed to me on numerous occasions) I have visited the store 4 times and sent numerous E-Mails all without any conclusion.
I am currently sat on Deck Chairs in my 4 bedroom house 9 days after the failed and damaged delivery.
The icing on the cake is the Direct Debit was taken from my account without receiving any goods .
Avoid at all costs
March 16, 2026
Unprompted review
Reply from NCF LIVING - Warrington
Hello Mark, thank you for taking the time to write a review.
We're greatly disheartened to hear about your experience with us on this occasion, as this by no means reflects the standards we set for ourselves or our delivery partners in any circumstance.
From the notes on our system, we can see that this matter is being actively handled by our customer service team with the most recent note on our system being placed yesterday. We'd like to again sincerely apologise for the frustration this situation has been causing and thank you sincerely for your patience.
Many thanks,
NCF Living, Marketing Team
Stephen at Warrington was very patient …
Stephen at Warrington was very patient answered all my questions and was very helpful with demonstration of how things work
March 21, 2026
Unprompted review
Reply from NCF LIVING - Warrington
It's excellent to hear that you had a pleasant visit to our Warrington store, Mr Tyrer.
Many thanks,
NCF Living, Marketing Team
Elisha at the Warrington store
Elisha at the Warrington store was so helpful and worked with us to answer all our questions. We are very happy with the service and we are excited for our new purchase! Thank you Elisha!
March 20, 2026
Unprompted review
Reply from NCF LIVING - Warrington
It's a pleasure to hear about your experience with us, Steph! We wish you all the best with your purchase.
Many thanks,
NCF Living, Marketing Team
Steven helped us pick out a great sofa
Steven helped us pick out a great sofa, not pushy when selling, and made the experience pleasant. Would recommend.
March 19, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We're thrilled to hear about your experience with us, Ryan.
Many thanks,
NCF Living, Marketing Team
Stephen warrington
March 18, 2026
Unprompted review
Reply from NCF LIVING - Warrington
Thank you for the review!
Many thanks,
NCF Living, Marketing Team
Lovely lady called Elisha couldn't do…
Lovely lady called Elisha couldn't do enough to help in us making a decision on our new sofas. No pressure whatsoever just very knowledgeable and professional
March 15, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We'll be sure to pass along this wonderful feedback; all the best with your new sofas!
Many thanks,
NCF Living, Marketing Team
Laura in your Warrington store was…
Laura in your Warrington store was really friendly and helpful Beautiful sofa and good value.
March 14, 2026
Unprompted review
Reply from NCF LIVING - Warrington
We're glad to hear that you enjoyed your visit to our Warrington store, Donna.
Many thanks,
NCF Living, Marketing Team
Reply from NCF LIVING - Warrington
We appreciate the kind review, Anne.
Many thanks,
NCF Living, Marketing Team
Very good service
Stephen went above and beyond to help us great help
March 14, 2026
Unprompted review
Reply from NCF LIVING - Warrington
That's just what we like to hear, Sarah.
Many thanks,
NCF Living, Marketing Team
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