I placed an order two weeks ago for a mounting kit. The confirmation said 12-14 days (I presume that’s for custom neons, so I’d absolutely expect my order to be dispatched within that time.) After 14... See more
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Shopped around different Neon sign suppliers and found these guys the best priced for what we required. The web site was easy to use and the sign delivered on time (possibly) earlier than we expected.... See more
Company replied
After ordering my sign in early January, I received no contact from NeonDirect until I reached out asking about the status of my order at the end of the month. Someone responded quickly and said that... See more
The company never sent the sign that I paid for on December 20. I have called them daily, but nobody ever answers the phone. I've also left multiple voicemails with my information, asking them to cont... See more
Company replied
Company details
Written by the company
Neon Direct is a premium supplier of LED Neon Signs. Mediocre is not something we entertain and therefore, we ensure you are provided with top quality products and an above and beyond service. All our designs are created in the UK and our team look forward to assisting you with your requirements, from our in house stock to your biggest and boldest custom designs.
Contact info
United Kingdom
- neondirect.co
Electric
Shopped around different Neon sign suppliers and found these guys the best priced for what we required. The web site was easy to use and the sign delivered on time (possibly) earlier than we expected. The actual sign itself was spot on and looks great above our bar. All round excellent service from beginning to end.

Reply from Neon Direct
I'm from Canada
I'm from Canada, this sign was made incredibly quickly, the packaging was great for shipment as I was a little concerned - it had arrived within a few weeks, no damage and the sign itself is beyond my expectations.

Reply from Neon Direct
Pink neon tongue!
Super service great comms.. product is the nuts!!
Will defo recommend and use again!!
Coffee shop sign is fantastic
The sign for my coffee shop arrived today, looks amazing and getting customer comments about it already. Definitely seeing more customers through the door. Thank you Neon Direct. Love it.
Sign as described
Sign as described, very happy with it. Second sign I’ve bought from Neon Direct. Delivered promptly.
Great product and delivered on time
Excellent company
Fantastic customer service. Phoned to report an issue with my nearly year old sign and Ryan was on it immediately. No quibble, no fuss and a replacement in production to be delivered ASAP. Would definitely recommend and we will be buying from the company again.
Great website for design
Great website for design, Comms good. finished product good. A little more expensive than others but offset by the ease of designing and ordering.
Absolutely fantastic
Absolutely fantastic, from start to finish! The quality of the product is amazing, well worth the money. My parents are also going to order a sign for their business after seeing mine!
This is the 4th sign I have ordered for…
This is the 4th sign I have ordered for family members - everything is always so easy.. ordering, quotes, communication, delivery and a beautiful product. I love this company. Ryan Lewis is super helpful
thanks
Jaime
Luv Our Neon sign delivery was…
Luv Our Neon sign delivery was reasonable quick also
Perfect just what I wanted
So happy with my neon sign.
So happy with my neon sign.. quality is amazing.. packaging was great, really protected.. so many people asked me where I’ve got it from.. and I’m happy to tell them neon direct 😁
Amazing product
Amazing product, exactly as I wanted. Honest about delivery times and it was delivered when expected. The product that arrived was exactly the same as I thought I’d ordered as it was bespoke. Reasonably priced compared to other Neon sign makers. Highly recommend
This is our second order from Neon…
This is our second order from Neon Direct and the quality is still really good. Good comms when asking questions, really have no need to order from anywhere else especially as I can create bespoke neons rather than the same ones everyone seems to have!
Great product, really impressed!
Ordered a custom neon sign and it arrived even better than we imagined. Bright colours, really good quality product and only a 2 week turn around. Really pleased with the sign and would highly recommend! Also the customer service is amazing. Can't fault them.
Highly recommended for anyone looking for your next LED sign!
After going through more website, I found on Neon Direct the most options to choose from and the customization is super easy. Amazing customer service and high-quality neon sign. Highly recommended for anyone looking for your next LED sign!
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