I placed an order two weeks ago for a mounting kit. The confirmation said 12-14 days (I presume that’s for custom neons, so I’d absolutely expect my order to be dispatched within that time.) After 14... See more
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Shopped around different Neon sign suppliers and found these guys the best priced for what we required. The web site was easy to use and the sign delivered on time (possibly) earlier than we expected.... See more
Company replied
After ordering my sign in early January, I received no contact from NeonDirect until I reached out asking about the status of my order at the end of the month. Someone responded quickly and said that... See more
The company never sent the sign that I paid for on December 20. I have called them daily, but nobody ever answers the phone. I've also left multiple voicemails with my information, asking them to cont... See more
Company replied
Company details
Written by the company
Neon Direct is a premium supplier of LED Neon Signs. Mediocre is not something we entertain and therefore, we ensure you are provided with top quality products and an above and beyond service. All our designs are created in the UK and our team look forward to assisting you with your requirements, from our in house stock to your biggest and boldest custom designs.
Contact info
United Kingdom
- neondirect.co
Product is great and came really…
Product is great and came really quickly. Pretty happy
NEON EYELASH
I recently ordered a neon eyelash light and I’m delighted with my light ❤️ Especially when it came super quick I definitely would recommend NEON DIRECT thank you 😊
Excellent experience with these guys
Excellent experience with these guys. Website and design was really easy and gave a good visual to show what the light would look like. Paid for express service and product was delivered on time. The light we received is fantastic and we've had many many compliments on it. We'll definitely be using these guys again.
Excellent
Excellent service, excellent product.
Thank you, the sign is perfect.
We couldn’t be any happier with our…
We couldn’t be any happier with our sign from Neon Direct!
The guys were so helpful answering any questions we had to making sure we received the sign in time for re-opening (the sign arrived earlier than even expected over a bank holiday) , when the sign arrived it was well packaged and everything is provided for you to fit the sign (even white gloves for protection when handling it). We will definitely be recommending Neon Direct. It has transformed our salon! Thank you again guys.
Excellent!
Took a bit longer to deliver than I had hoped (paid express and took over two weeks) - But well worth the wait and thrilled with the sign. Excellent communication once email established with Ryan. Will be ordering again. Absolutely recommend this company - product is outstanding!!!
fantastic company
fantastic company, bespoke product arrived in great time and looks sharp, would highly recommend
A******
Fantastic service and product
What a fantastic service and product. Received prompt, personal responses through the whole ordering process. No hassle to make design changes. Great value price and the neon arrived safely packed within promised timescales. Can't wait to order again.
Great service and perfect product!!!
Great service and perfect product!!!! Couldn’t be happier.
Excellent product Excellent service on…
Excellent product Excellent service on hand to answer any questions very quickly! I dealt with Chris top guy!
One very satisfied customer
I would highly recommend neon direct , they was very helpful and understanding to my needs, where always available to answer any questions I had. The end product was amazing, I will be purchasing another installation very soon
I was gifted a sign by neon direct and…
I was gifted a sign by neon direct and I am so incredibly impressed with how it looks. Came safely packaged, and it is simple to construct out of the box...it even came with remote which is awesome! Highly recommend! They nailed my business logo too!
Highly recommend Neon Direct
Highly recommend Neon Direct. Communication is great, a previous item I ordered arrived damaged and within minutes of emailing a replacement was organised. My most recent purchase arrived and I’m blown away by the quality, absolutely love it!
I absolutely love my sign
I absolutely love my sign. I worked with Ryan through the whole process. He answered my many questions and made sure I was happy with my custom design. I am so pleased with it and wouldn't hesitate to recommend Neon Direct. I would definitely use them in the future. Great company that puts the customer first.
Truly outstanding - exceeds expectations
We contacted Neon Direct as they were a new local business and we had struggled with other neon companies. Ryan was amazing and we had half a dozen conversations and many emails to ensure he understood the requirements of our bespoke installation (Neon mounted on the back of a large muted photo of a beach where me and my wife first met). It was smoothly delivered last week and the result is truly outstanding - far in excess of our expectations. I will post some photos when it is mounted in our home. Massive thank you to Ryan and Chris and the Neon Direct team.
Amazing!!!!
Where do I start amazing from start to finish. Turnaround time was a Little longer than usual they told me me before the purchase which was 21days it arrived just under a week earlier than they stated. Customer support was fantastic, there was always someone at the end of the phone for any queries. Ordered my second sign it will be here next week.
Brilliant and so easy to mount
Bought a few of the comer lamps
Bought a few of the comer lamps, the are amazing and I’ve ordered 3 more
Great customer service - fast delivery x
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