I placed an order two weeks ago for a mounting kit. The confirmation said 12-14 days (I presume that’s for custom neons, so I’d absolutely expect my order to be dispatched within that time.) After 14... See more
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Shopped around different Neon sign suppliers and found these guys the best priced for what we required. The web site was easy to use and the sign delivered on time (possibly) earlier than we expected.... See more
Company replied
After ordering my sign in early January, I received no contact from NeonDirect until I reached out asking about the status of my order at the end of the month. Someone responded quickly and said that... See more
The company never sent the sign that I paid for on December 20. I have called them daily, but nobody ever answers the phone. I've also left multiple voicemails with my information, asking them to cont... See more
Company replied
Company details
Written by the company
Neon Direct is a premium supplier of LED Neon Signs. Mediocre is not something we entertain and therefore, we ensure you are provided with top quality products and an above and beyond service. All our designs are created in the UK and our team look forward to assisting you with your requirements, from our in house stock to your biggest and boldest custom designs.
Contact info
United Kingdom
- neondirect.co
This is now the 8th neon I've ordered…
This is now the 8th neon I've ordered from neon direct. There is a reason for this.. Their customer service is amazing and the quality of the product is outstanding..
Just get yourself one.. they're awesome.. you won;t be disappointed. Thanks Neon direct !! :)
June 21, 2021
Unprompted review
Excellent product and customer service
Excellent product and customer service, very pleased.
June 21, 2021
Unprompted review
Excellent product and service
I ordered a sign online. The choice of style and colour was extensive and the artwork showed me exactly what was possible. Delivery was quick and I love the finished product.
June 16, 2021
Unprompted review
Ryan was great in assisting with…
Ryan was great in assisting with design, production, delivery and after sales.
And the Neons Look Great
June 16, 2021
Unprompted review
Reply from Neon Direct
Hi Matt, Thank you so much for your kind review & order. We are very happy you are pleased with you sign & our service.
Kind Regards - Neon Direct
Devil heart 💓
Didn't take too long to arrive, was well packaged. It was exactly as described.
Easy to put up and looks really cool up on my wall 💓
June 13, 2021
Reply from Neon Direct
Hi Emma, Thank you for taking the time to send us a review. We are really happy that you chose us for your sign & hope you enjoy your new addition! ☺️
Excellent quality neon light
Excellent quality neon light. From order to delivery was around 8 working days. The packaging was exceptional, very little chance of damage. Would definitely recommend this company. Excellent product and quick service.
June 8, 2021
Reply from Neon Direct
Hi Robert, we just wanted to take the time to thank you for writing a review. We are delighted to hear that you are pleased with your new purchase and hope you enjoy it for years to come!
Thanks - Neon Direct
Outstanding quality and service
From the initial enquiry, through the production process and after dispatch, Neon Direct were exemplarily.
The products are of fantastic quality, but it's the customer service that sets them apart.
Whole heartedly recommend.
May 27, 2021
Unprompted review
Oustanding.
Oustanding.. Amazing..Fantastic..
would highly recommend using Neon Direct communication was excellant and delivery was fast and great packing ,The font was just has i wanted
May 26, 2021
Unprompted review
Neon sound wave
Amazing product. Arrived extremely well packaged & earlier than expected! ⭐️⭐️⭐️⭐️⭐️
May 22, 2021
Easy order process and speedy delivery
Easy order process and speedy delivery. Love my new sign!
May 20, 2021
Unprompted review
Absolutely amazing customer service…
Absolutely amazing customer service from the start , so helpful . My sign arrived and was far better than I expected it be was also dimmable .it was sent very well packaged too can’t wait to put it up and show it off very impressed with neon direct would highly recommend
May 9, 2021
Unprompted review
Exactly what we wanted
Very happy with the sign. Exactly what we hoped it would be. Seems incredibly well made and came packaged well too. Dimmable which we also didn’t realise and was easy to put up with the included plugs and screws.
May 8, 2021
Amazing quality light and fixings
Amazing quality light and fixings! Great customer services, also comes well packed 👍
May 7, 2021
Unprompted review
We love it
We love it! Our fab neon line drawing in light of an elephant. Didn't realise it was dimmable so that's a bonus!
May 5, 2021
Absolutely Delighted with my Neon Sign
Absolutely Delighted with my Neon Sign !! Couldn’t have asked for anymore, staff were too class assisting me to make sure everything was perfect and when it came it was exactly that 💯
May 4, 2021
Worth every single penny
Worth every single penny, this has made my daughters room. The remote control is brilliant. Looks amazing
May 2, 2021
Smiley face neon light
Smiley face neon light turned out incredible, exactly what we wanted. Birthday girl was super happy!
May 2, 2021
Fab service brilliant product
May 1, 2021
Really happy with this neon sign
Really happy with this neon sign. Also fast delivery and very well packaged. Thanks
May 1, 2021
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