Nightingale Reviews 129

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just had our company Xmas meal at the Nightingale Pub, Worcester. Great food, welcoming and lovely staff. The set price was good value with lots of choices and options. Even though they were incredi... See more

Rated 5 out of 5 stars

Claire was absolutely wonderful from start to end! She made the whole experience, which I initially found daunting, super relaxed and comfortable and offered great advise with everything. Even sorte... See more

Rated 5 out of 5 stars

From the start to finish, Claire was phenomenal! John who removed the tanzanite, did it perfectly 🤩 the whole process was clear and precise and bespoke! I have a true heirloom engagement ring, exactl... See more

Rated 5 out of 5 stars

Steve and the team of CAD designers behind our wedding ring we're brilliant, friendly and understanding. We had a bespoke ring made to fit around an ornate and awkwardly shaped engagement ring - w... See more

Company details

  1. Jewelry Store

Information provided by various external sources

With half a century of experience and a fresh approach to the jewellery industry using a combination of mined and lab grown diamonds, Nightingale are the York jewellers with a difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

Wonderful Experience

Wonderful personal experience, fabulous choices giving me a unique design, offering a 100% customer service experience

November 4, 2022
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Reply from Nightingale

Hi Julie,

I'm so glad you loved it - we needed to make sure we looked after you and Mark thanks to Ryan's glowing recommendation!

All the best
Claire

Rated 5 out of 5 stars

The perfect wedding rings

Claire was amazing from start to finish. She went above and beyond for us and definitely helped us find the perfect wedding rings. The quality is beautiful and we also loved the ethical side of the business too. Would highly recommend.

October 16, 2022
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Reply from Nightingale

Hi Frances,

I'm totally made up and love yours and Harry's wedding pics!
We're always here to help.

All the best
Claire

Rated 5 out of 5 stars

Best you could ask for.

Asked Claire to design a engagement ring using some heirloom stones. Couldn't be happier. Returned for the wedding bands which were perfect as well. Everything was a dream. Excellent craftsmanship and price! Thank you Claire!

December 1, 2021
Rated 5 out of 5 stars

Without a doubt this is the best option…

Without a doubt this is the best option for finding the perfect engagement ring. So many options, choices and really helpful advice, we’ve ended up with a beautiful ring that is ethical and from York. We plan to get our wedding rings here too. Thanks Thom & Freya

July 16, 2022
Rated 5 out of 5 stars

Couldn’t have asked for a better experience

After trying various other jewellers without luck I stumbled across nightingale. Fired off a quick email to Claire and had a zoom meeting booked the following day. Went out of their way to get me what I wanted and with a great price. Will be using them again for the wedding rings.

August 7, 2022
Rated 5 out of 5 stars

Choosing both engagement and wedding…

Choosing both engagement and wedding rings is very important as it’s a piece of jewellery you will be wearing for life. Nightingales made this such a wonderful experience for my husband and I, we were looked after from the moment we entered the shop. The service from choosing to collecting the rings was excellent. We would highly recommend.

September 3, 2022
Rated 5 out of 5 stars

Lovely experience, thanks Claire!

Lovely experience. Trying different options on in person is so much more reassuring than just seeing pictures online and Claire was really helpful. The wedding bands are perfect, just as the engagement ring was. We're so excited about the day!

July 30, 2022
Rated 5 out of 5 stars

Amazing Service, Beautiful Jewellery, Claire is amzing

We have been truly blown away by the amazing service from Claire. Right from the start from my enquiry she offered advice, options and support when meeting and exceeding my specific requirements for the engagement ring I was purchasing.

She sourced the specific diamond quickly and reassured me throughout.

Then when it came to the after service was just as good and even quicker, the ring that needed reizing was back in under a week.

Highly recommended, the ring is truly stunning and could not have asked for more

July 29, 2022
Rated 5 out of 5 stars

Amazing company with fantastic staff!

We travelled up from London several times to visit Nightingale's showroom - Claire was absolutely fantastic through the whole process - from helping me design the perfect engagement ring, to helping us both choose wedding rings we love - she was so enthusiastic and helpful and it was absolutely worth the long journey! Would absolutely recommend Nightingale to anyone, and we will be back.

May 30, 2022
Rated 5 out of 5 stars

Best jewellers!

My fiancé and I recently had our wedding rings made by Nightingale and we had a fantastic experience. Claire is very welcoming and knowledgable and understood exactly what we wanted, and the shop itself is gorgeous and a lovely environment to shop for/design your rings in. The rings are so beautiful and when my fiancé’s was a tiny bit big a resize was free and quick. We can’t wait to wear them every day!

May 20, 2022
Rated 5 out of 5 stars

Outstanding

Claire was amazing and so helpful in helping me design my upgrade engagement ring. They went above and beyond to accommodate me. I couldn't be happier with the final product and now I feel like a princess every day. Thank you so much, I am obsessed.

May 1, 2022
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Reply from Nightingale

Hi Sarah,

Thank you for your sweet comments - I love hearing how happy our customers are particularly with a bespoke piece like yours.
Everyone should get to feel like a princess at least once.

All the best
Claire

Rated 5 out of 5 stars

Claire was amazing from start to…

Claire was amazing from start to finish. It was the first shop we went in to & we felt so comfortable with her that we didn’t even bother going anywhere else. We are heading back to York in the next few weeks to get my ring & we will only be visiting the one shop!

April 19, 2022
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Reply from Nightingale

Hi Lesley-Ann and Claire,

Thank you so much for your lovely words! It took the scenic route but we got there in the end - I can't wait to see you both again soon I hope.

All the best
Claire

Rated 5 out of 5 stars

Impeccible

Impeccible. Really looked after us, very knowledgable and superb at quick communication. Can't recommend Nightingale enough - you'll get exactly what you're looking for and more <3

April 16, 2022
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Reply from Nightingale

Hi Fern and Michael,

It is always lovely to see couples come back before their wedding and maybe an eternity ring in the fullness of time (only to Fern's exacting standards). Felicitations for your upcoming nuptials.

All the best
Claire

Rated 5 out of 5 stars

Nightingale were amazing

Nightingale were amazing. A beautiful engagement ring designed uniquely and made by craftsman .... and all by local people with first class customer attention. Thankyou for all you great work.

April 16, 2022
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Reply from Nightingale

Hi Stephen,

Thank you so much for your kind words and I'm glad you had such a wonderful experience with us. We can only hope it reflects how important all of our customers are to us.

All the best
Claire

Rated 5 out of 5 stars

One very happy lady with a new shiny thing

Great service - flexible, accommodating, and very friendly. The staff offered a video consultation, and the process of ordering was very clear.

I appreciate that Nightingale offer lab-grown diamonds and ethically-sourced recycled metal materials.

I bought an engagement ring for my now-fiancée. Although I'd done quite a bit of research beforehand, the staff gave some useful advice on sizing.

April 5, 2022
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Reply from Nightingale

Hi Graeme,

Thank you for your lovely feedback.

I'm very glad to hear your fiancee loves her shiny thing!

All the best
Claire

Rated 5 out of 5 stars

Fantastic

I was completely clueless about anything jewellery related never mind understanding and actually being excited by looking for an engagement ring, but Claire did such a wonderful job in helping me get a grasps of it all. The ring is wonderful, it's exactly what I imagined and the whole ring designing process was not only painless, but really enjoyable. I can't recommend Nightingale enough to be honest.

April 4, 2022
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Reply from Nightingale

Hi Sam,

We always love to hear we've made the experience enjoyable as it's an exciting part of your lives together.

I wouldn't have said completely clueless! ;)

All the best
Claire

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