Nightingale Reviews 129

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just had our company Xmas meal at the Nightingale Pub, Worcester. Great food, welcoming and lovely staff. The set price was good value with lots of choices and options. Even though they were incredi... See more

Rated 5 out of 5 stars

Claire was absolutely wonderful from start to end! She made the whole experience, which I initially found daunting, super relaxed and comfortable and offered great advise with everything. Even sorte... See more

Rated 5 out of 5 stars

From the start to finish, Claire was phenomenal! John who removed the tanzanite, did it perfectly 🤩 the whole process was clear and precise and bespoke! I have a true heirloom engagement ring, exactl... See more

Rated 5 out of 5 stars

Steve and the team of CAD designers behind our wedding ring we're brilliant, friendly and understanding. We had a bespoke ring made to fit around an ornate and awkwardly shaped engagement ring - w... See more

Company details

  1. Jewelry Store

Information provided by various external sources

With half a century of experience and a fresh approach to the jewellery industry using a combination of mined and lab grown diamonds, Nightingale are the York jewellers with a difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

I have loved ordering my rings with Nightingale

Claire is simply wonderful.

She helped me understand stones better, she was patient while I figured out what I wanted/liked/disliked and she helped me change a design slightly to make it perfect for me and my fingers!

She's awesome.

In addition to this, Nightingale's prices are competitive, they have lab-grown stones which was better on my conscience and they do multiple things to reduce their carbon footprint and create an ethical & sustainable business.

March 31, 2022
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Reply from Nightingale

Hi Heena,

It's honestly been delightful and I hope you love your new rings as much as we do.

Being able to offer a more personal service as well as an ethically minded product is everything we're about at Nightingale and it just feel like you 'got that'.

All the best
Claire

Rated 5 out of 5 stars

Claire was brilliant

Claire was brilliant, Quality of product is amazing and service second to none, recommended already!

March 18, 2022
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Reply from Nightingale

Hi George and Jade,

Thank you so much I always love it when we see couples come back for their wedding rings too.

I hope you have a wonderful time on your big day and a marriage to match.

All the best
Claire

Rated 5 out of 5 stars

Absolutely amazing service time and…

Absolutely amazing service time and time again from Claire. Nothing was too much trouble and she took into account all of my requirements and went above and beyond to help me create my fiancée’s perfect ring. I would highly recommend Nightingale to anyone looking for perfect bespoke ethical jewellery. 10/10

March 3, 2022
Rated 5 out of 5 stars

The perfect place to buy an ethical ring

Brilliant advice and service from walking into the shop to picking up the final engagement ring - I didn't know anything about jewellery before walking in the shop so really helpful to have everything explained clearly. It is also good to know you are supporting an authentic independent business that supports ethical practices when it comes to sourcing diamonds. Great to know the rings are made with UK-based craftsmen too!

February 12, 2022
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Reply from Nightingale

Hi Tom,

Thank you so much for your lovely review - Congratulations again!
It feels like you totally got what Nightingale was about and what a perfect fit for you.

Thank you again.
All the best
Claire

Rated 5 out of 5 stars

Incredible design and workmanship

Couldn't recommend Nightingale and Claire enough! After a lot of time trying and failing to find the perfect ring, I came across this company. The incredible design from Claire and the perfect workmanship of the goldsmiths, between them created the ring that was not only perfect but also a one of a kind ring that means so much more to us.

Thankyou Claire I'm in the good books for a while now!

January 27, 2022
Unprompted review
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Reply from Nightingale

Hi Rob,

People are going to think I've slipped you a fiver for such lovely words but I promise nothing nefarious happened - I'm just ecstatic you are both so happy with your ring!
I hope it keeps you in the good books for a long time yet.

All the best
Claire

Rated 5 out of 5 stars

Fantastic experience

Fantastic experience, Claire was so lovely and helpful. Couldn’t have hoped for anything more.

December 7, 2021
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Reply from Nightingale

Hi Sophie,

Thank you so much for this lovely feedback I'm glad your both happy.

All the best
Claire

Rated 5 out of 5 stars

I was looking for an engagement ring…

I was looking for an engagement ring and went in to a few jewellers who were quite dismissive and unhelpful. I went in to Nightingales and Claire made me feel really welcome straight away. I explained that I was unsure what I was looking for but she took the time to show me all of the different types of rings and explain the difference in diamonds etc. She made what was a pretty daunting experience very easy and simple.

December 7, 2021
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Reply from Nightingale

Hi Tom,

Thank you for your lovely comments and I'm so glad you and Holly are so happy with the ring!

Love your pics from Scotland as well.

All the best
Claire

Rated 5 out of 5 stars

Wonderful service

Wonderful service! I brought a ring in for them to do a bit of a check up on and they were very friendly and did an excellent job. I will definitely be back. Thank you!

December 6, 2021
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Reply from Nightingale

Hi Poppy,

Thank you for your lovely feedback.

If you do need anything in the future please do just let us know.

All the best
Claire

Rated 5 out of 5 stars

Amazing ring shop

I had a great experience selecting my engagement ring from here (my fiancé had proposed with a ‘placeholder ring’ as he knows I’m picky!) Claire immediately put me at ease, was patient, and explained everything so well. Fantastic service, couldn’t fault anything - thanks Claire I love my ring🥰

November 3, 2021
Rated 5 out of 5 stars

Highly recommended

After falling in love with my own Nightingale engagement ring, it seemed right to also ask the team to create another beautiful ring to give to my fiancée.

From my initial communication with Claire to collecting the final piece, the entire process was made easy by the Nightingale team. At the consultation, Claire provided good advice and information without applying any pressure to commit. I was kept informed of the progress of the ring, which was then kindly looked after for me until I could collect at my convenience.

Thanks to the whole Nightingale team for creating TWO magical engagement rings that we will cherish forever. I wholeheartedly recommend them for their care, craft and professionalism.

September 30, 2021
Rated 5 out of 5 stars

Great service with very accommodating…

Great service with very accommodating and knowledgeable staff. Would definitely recommend. Patrick

September 26, 2021
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Reply from Nightingale

Hi Patrick,
I'm so happy to hear that you were happy with the service.
Please do let us know if you need any help in the future.
All the best
Claire

Rated 5 out of 5 stars

Excellent service - highly recommend

Claire provided excellent service, helping us design the ring and keeping us updated during its time with the gold smith. She was incredibly personable and was made the whole process really easy. Would highly recommend and we now have a ring that both of us love.

September 24, 2021
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Reply from Nightingale

Hi Tom,
It was wonderful being able to pair you with the perfect ring and I assume it all fits - Congratulations again.
All the best
Claire

Rated 5 out of 5 stars

Great service

Great service. Claire was very helpful from start to finish of the process. Very happy with the results.

September 24, 2021
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Reply from Nightingale

Hi Asher,
Thank you for your lovely feedback and I'm happy everything went well.
Please do let me know if we can help with anything else.
All the best
Claire

Rated 5 out of 5 stars

Fantastic service

Very good and attentive service along with fantastic craftsmanship. They really do help you create a bespoke item and have genuinely gone above a and beyond. Very pleased with the finished item.

September 10, 2021
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Reply from Nightingale

Hi Ethan,

It took a little magic getting you there but I'm so glad your pleased with the finished ring and best of luck with the proposal - feel free to send us cute gushy proposal pics!

All the best
Claire

Rated 5 out of 5 stars

I was delighted with the service and ring

I was delighted with the service and ring from Nightingale's. Claire was fantastic help with picking the perfect Engagement Ring and I would definitely recommend them.

September 4, 2021
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Reply from Nightingale

Hi Josh,

Thank you for your lovely comments - Congratulations on getting that all important 'Yes!' and we look forward to see you again in the not too distant future.

All the best
Claire

Rated 5 out of 5 stars

Amazing all round!

Amazing all round! Claire was so helpful and wonderful, and we’re so happy with our lab grown engagement ring.

August 31, 2021
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Reply from Nightingale

Hi Joe & Bansri
Congratulations to you both and thank you for your kind words. I look forward to seeing you in our new showroom when you're ready for your wedding rings!
All the best
Claire

Rated 5 out of 5 stars

Claire was brilliant and so patient…

Claire was brilliant and so patient throughout the process. My wife absolutely loved the design (bespoke necklace) and it’s truly one of a kind. Thank you to Claire and all the team at nightingale for being so thoughtful and caring for your customers!

July 29, 2021
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Reply from Nightingale

Hi Ben,

I'm glad Becky loves the necklace as much as we do - we love seeing customers come back to us - Happy Birthday Becky!

All the best
Claire

Rated 5 out of 5 stars

Brilliant from start to finish

Brilliant from start to finish. Knowledgeable, helpful, friendly and my ring is amazing

July 22, 2021
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Reply from Nightingale

Hi Rebecca,

Thank you for your kind words and most of all congratulations on your promotion! We're glad you love your ring too.

All the best
Claire

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