Nightingale Reviews 129

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

Just had our company Xmas meal at the Nightingale Pub, Worcester. Great food, welcoming and lovely staff. The set price was good value with lots of choices and options. Even though they were incredi... See more

Rated 5 out of 5 stars

Claire was absolutely wonderful from start to end! She made the whole experience, which I initially found daunting, super relaxed and comfortable and offered great advise with everything. Even sorte... See more

Rated 5 out of 5 stars

From the start to finish, Claire was phenomenal! John who removed the tanzanite, did it perfectly 🤩 the whole process was clear and precise and bespoke! I have a true heirloom engagement ring, exactl... See more

Rated 5 out of 5 stars

Steve and the team of CAD designers behind our wedding ring we're brilliant, friendly and understanding. We had a bespoke ring made to fit around an ornate and awkwardly shaped engagement ring - w... See more

Company details

  1. Jewelry Store

Information provided by various external sources

With half a century of experience and a fresh approach to the jewellery industry using a combination of mined and lab grown diamonds, Nightingale are the York jewellers with a difference.


Contact info

4.9

Excellent

TrustScore 5 out of 5

129 reviews

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Rated 5 out of 5 stars

Fantastic service

Fantastic service, fair prices and most importantly, she said yes.

October 1, 2019
Unprompted review
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Reply from Nightingale

Hi Joel,

The 'yes' is of course the most important thing - there's no greater accolade for us. We are also happy that you enjoyed the process too. If we can help with anything in the future please do let us know.

All the best
Claire

Rated 4 out of 5 stars

Really happy with my jewellery from…

Really happy with my jewellery from Nightingale! Claire was great and very patient with me when I completely changed my mind about my ring, and helped me to create a necklace and earrings which I absolutely love. Having lab-grown diamonds was really important to me and I am pleased to have been able to support a UK company which is setting an ethical example for others.

I am only deducting a star as Nightingale were unable to provide proof of sourcing for their metals. I was told that they use recycled metals and I have no reason to believe otherwise, but I would have liked something to confirm. Perhaps this is something to look into to boost the ethical credentials and increase transparency of supply chains?

September 25, 2019
Unprompted review
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Reply from Nightingale

Hi there!

Thank you for your kind words, we are so pleased that you are happy with the pieces of jewellery we made for you.

We understand that a lot of people, like yourself, are pleased to hear that we can offer recycled metal. We work very closely with our suppliers to ensure that the recycled metal options we offer are 100% recycled and totally agree that we should have proof of this to show to our customers to improve transparency. We are going to speak with them about what we can do about this.

Best Regards,
The Nightingale Team

Rated 5 out of 5 stars

Such a great place

Such a great place, the guys working there were super helpful ran me through the entire process made sure I was happy with everything and if I needed anything in the future to contact them in the future

September 25, 2019
Unprompted review
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Reply from Nightingale

Hi Jack,

We still stand by that, if you need anything in the future please feel free to get in touch.

In the meantime, thank you for your sweet words we think it's a great place too (we might be a bit biased though) and we're just so happy that you felt comfortable throughout and got a stunning ring at the end.

All the best
Claire

Rated 5 out of 5 stars

Lovely shop

I bought a engagement ring from this lovely shop, and the GF now Fiance was chuffed to bits with the ring. Super Freindly staff, especially Claire. Your still a legend :)

September 24, 2019
Unprompted review
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Reply from Nightingale

Hi Jenfen,

I'm very happy to hear that my legend status still remains! We are ecstatic to hear that your fiancee loves her ring just as much as we do. Please do let us know if there is anything else we can help with - we's love to have you both back in the showroom.

All the best
Claire

Rated 5 out of 5 stars

Nightingales were brilliant from start to finish...

Nightingales were brilliant from start to finish in helping me design the perfect engagement ring for my fiancé. They helped me find the right diamond at the right price and delivered everything on time. My fiancé was really happy with her ring and so we decided to go back to them for our wedding bands as well and we received the same brilliant service. I would highly recommend Nightingale's to anyone!

September 24, 2019
Unprompted review
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Reply from Nightingale

Hi Thomas,

It always warms our hearts when a couple comes back to us for their wedding bands - that's when we know we've really done something right! You and Jen had such a clear idea of what you wanted and it was a total pleasure to be able to make your idea a reality.

All the best
Claire

Rated 5 out of 5 stars

Excellent

Excellent service from start to finish, plus a beautiful engagement ring at the end!

September 24, 2019
Unprompted review
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Reply from Nightingale

Hi Scott,

We are pleased to hear that you were impressed with our service, it was such a joy to be able to create something completely unique for you - we do love a bespoke design.

All the best
Claire

Rated 5 out of 5 stars

Nightingale were fantastic

Nightingale were fantastic! Very friendly and professional as well as willing to go the extra mile for me. I'd definitely recommend them!

September 24, 2019
Unprompted review
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Reply from Nightingale

Hi Onkar,

The pleasure was all ours - thank you so much for the support and kindness, both you and Gvita were an absolute delight throughout the process. Please let me know if you need anything in the future.

All the best
Claire

Rated 5 out of 5 stars

Perfection

Quick, efficient and discreet These guys are so helpful in helping create something just right for your nearest and dearest.

July 1, 2019
Unprompted review
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Reply from Nightingale

Hi Adam,

It was an absolute pleasure to be allowed to remake these pieces for you with diamonds that held such a personal and sentimental value to you. Thank you for asking us to be part of that with you.

Do let us know if we can help again in the future.

All the best
Claire

Rated 5 out of 5 stars

Excellent personal service!

June 28, 2019
Unprompted review
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Reply from Nightingale

Hi Charlie,

Thank you so much for your kind words. We're so glad you, and more importantly Josie, are delighted with your engagement ring. Do let us know if we can help with anything else in the future.

All the best
Claire

Rated 5 out of 5 stars

Highly recommended!

Really happy with my experience of finding an engagement ring with Nightingale. They took the time to understand my requirements and had lots of helpful advice (I had no idea there were so many types of diamond!)

Clair was fantastic and really accommodating, ensuring that the custom made ring was exactly as I requested.

Most importantly, my fiancé loves the ring!

April 17, 2019
Unprompted review
Rated 5 out of 5 stars

Great customer service and fast…

I bought my fiance's engagement ring from nightingale as she wanted an ethically sourced diamond. Great customer service and fast delivery. We really love the ring so we got our wedding rings from them as well.

April 11, 2019
Unprompted review
Rated 5 out of 5 stars

Superb

Superb. Can not recommend highly enough. The customer service as well as the end product were of the highest quality. I am nearly a week on since my engagement and am still raking in the plaudits from “the most gorgeous ring I’ve ever seen”

Thanks so much for all your help.

April 10, 2019
Unprompted review
Rated 5 out of 5 stars

High quality, ethically sourced, fab customer service

Overall, I'm massively impressed with Nightingale.
We had a custom 5 stone design created for my engagement ring followed up by a wedding band to match it. The quality of the end product was fantastic (I get so many compliments on the engagement ring) and they did their absolute best to ensure it would exceed expectations, even down to suggesting a tweak in design to ensure the diamonds inset on the engagement ring wouldn't get damaged by rubbing against the wedding ring.
It's great working with a company where you know the precious stones have been ethically sourced. They also did their utmost to hit a tight deadline for the engagement ring and were really flexible about me visiting the workshop where the rings are made in order to not have to take it off for long (I love it that much).
If I end up persuading my other half to get me an eternity ring at some point, I will 100% be coming back to Nightingale to create it.

February 2, 2019
Unprompted review
Rated 5 out of 5 stars

Great service, very happy

My fiancé and I bought my engagement ring and our wedding bands from Nightingale. We were really interested in getting a lab grown diamond, so when we found them on Google we decided to visit their showroom in York. We had a great initial appointment and then communicated our order over email once we decided what we wanted. Daryl was great, very good at getting back to us and answering all our questions. He gave us lots of options and advice when choosing a diamond, and sent us through copies of the certificates via email so we could see exactly what we would be buying. He even went on Skype with me to check exactly what I wanted. The rings arrived and are beautiful, we're very happy with them! We would thoroughly recommend them to anyone.

January 5, 2019
Unprompted review
Rated 5 out of 5 stars

Friendly and professional, and far from overpriced!

I found Nightingale when I was looking for an engagement ring for my fiancée. Stephen and Dianne were warm, welcoming, and enthusiastically helpful in conceiving and producing a bespoke design. I was offered a wide selection of stones matching my criteria and on choosing one it was reserved immediately. Turnaround was fast and pricing was very reasonable. My fiancée and I have since returned to buy our wedding rings from Nightingale and have found Daryl to be just as friendly and helpful.

January 4, 2019
Unprompted review
Rated 5 out of 5 stars

Wonderful

Wonderful, ethical diamonds and a fantastic team who were with me every step of the way, from initial planning to buying and aftercare, including a free ring resizing. Would recommend!

December 28, 2018
Unprompted review

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