Nisa Retail Reviews 115

TrustScore 2 out of 5

2.0

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Rated 1 out of 5 stars

Anyone visiting Sherards Hatch, Harlow should be aware that the store does not implement the Sale of Goods Act. Specifically, policy is: "No refunds if an item leaves the store". I returned two coffee... See more

Rated 1 out of 5 stars

Just been to Nisa on Gedling road. Managers attitude horrendous. Left me waiting for 10 minutes whilst he was 'pretending' to stock take. really poor customer service Not wearing uniform, looked... See more

Rated 1 out of 5 stars

NISA supermarket in Wrensfield Road is awful poor experience as a customer there no longer shop there anymore as it is too expensive anyway and staff keep making mistakes. That aside their security is... See more

Rated 5 out of 5 stars

Nisa @ Western Road Cambuslang Glasgow g72. I have early stage dementia and confusion rules my life. Having problems registering sim card at GiffGaff, counter assistant Rosie helped me out no end. Ro... See more

Company details

  1. Supermarket

Information provided by various external sources

Welcome to the official Nisa Local Facebook page! Like us for offers, competitions and recipes. Customer service: 9am to 5:30pm Mon-Fri.


Contact info

2.0

Poor

TrustScore 2 out of 5

115 reviews

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Rated 5 out of 5 stars

We have a local Nisa that we have been…

We have a local Nisa that we have been using since the lockdown (can't normally get parked near it otherwise). They are fairly recently opened and I just wanted to give a little shout out to them. Its a great shop. Doesn't look that big from the outside, but once you are in, they have anything and everything in there. What makes it so nice is that the staff are super friendly and helpful, which makes up for it being slightly more expensive than your average shop. I just wish the parking was as easy all year round (and not just during lockdown) as we are disabled and need to park close by.
Nisa Local - Boldmere Road, Birmingham.

May 16, 2020
Unprompted review
Rated 1 out of 5 stars

Incredibly expensive!

Incredibly expensive!! It cost me £40 for the same groceries that would have cost me £15 from ALDI. They are charging £2.90 for a small bottle of hand sanitizer, definitely profiteering and will never shop there again!!

May 8, 2020
Unprompted review
Rated 5 out of 5 stars

Good selection of products at…

Good selection of products at reasonable prices. I can only go by the local stores I visit in my area(North Hertfordshire) which have been very helpful due to the supermarkets having no delivery slots. The store brand products are of good quality and with long opening times it really helps that I can get somewhere close by to do a decent amount of shopping. They will be receiving much more of my custom in future. A great help to the community.

April 24, 2020
Unprompted review
Rated 2 out of 5 stars

They never give receipts

They never give receipts, you have to ask for them, and very often when you cross-check it, you will discover you have been ripped off. I.e. Promotional items often have their full-price instead of the sale price as clearly displayed.

I have complained to Trading Standards on several occasions but it appears to be continious. I find anystore that automatically has a policy of withholding customer receipts as very suspicious.

April 18, 2020
Unprompted review
Rated 4 out of 5 stars

Nisa - Wokingham Station

I used to shop at the Nisa by Wokingham station every single day on my way to work. The family that run it are always friendly, say thank you and wish you a nice day.
The store is well stocked with essentials and treats for your day. Would highly recommend this corner shop

April 15, 2020
Unprompted review
Rated 1 out of 5 stars

I GOT BARRED BECAUSE THEY MADE A MISTAKE LOL

Nisa store York way.

Rude staff and they don't listen to you. I used to frequent this shop until was sold something i didn't ask for. the staff member was in a conversation with his workmate when i asked for a packet of cigarettes, rizlas and a £40 360Evoucher i repeated this to him over 6 times yet he was more interested in laughing with his friend. i finally got his attention he process what i thought was my order and i left, i got home and relized he had issued me with an £40 EE voucher so i called the shop and they said they didn't do refunds, i told him that if he had listened to me i wouldn't have to call up.
it took me two weeks to get my refund and that was because i spoke to the head office. The staff member told me that i shouldn't have called them he gave me my cash and then barred me from the shop. lol

March 7, 2020
Unprompted review
Rated 5 out of 5 stars

Nisa in old town EASTBOURNE staffing…

Nisa in old town EASTBOURNE staffing are competent and a credit to Nisa retail. Always helpful friendly and polite, I could easily take my trade to local competitors but I choose not to because of the service standards.

August 8, 2019
Unprompted review
Rated 4 out of 5 stars

The new Nisa store In priory Road…

The new store In priory Road Bournemouth is just what was required here and find it very useful and it’s clean with a lot of descent products
Some of the staff just need to cheer up a little especially the males as I actually want to shop in there and I know it’s a tough job

July 2, 2019
Unprompted review
Rated 3 out of 5 stars

Good selection to choose from

Good selection to choose from. Store is clean and attractive. Prices are average. Staff are rude and under trained, often charging wrong prices or giving wrong change.

June 28, 2019
Unprompted review
Rated 3 out of 5 stars

Handy local shop or war zone ?!

I regularly shop at my local store in gateshead and pick up some great deals. The staff are very helpful and friendly. It also contains a subway and post office. We couldn't do without our local Nisa store tbh. However they do sell a lot of out of date stock. More than any other store by far. Lol. Idk what is going on there with that. Also they need to have a security guard on as there is much theft and fighting within the store. Never a dull day in Nisa 😂. Seriously though it is getting out of hand. They have a whole wall of mug shots of people who are banned and there staff, police, and thugs rolling around the floor wrestling regular.

July 2, 2018
Unprompted review

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