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See what reviewers are saying

Rated 2 out of 5 stars

Unfortunately after trying the sample slips im left disappointed. The flower design is very feminine. The channels stick to your skin and are very low which leak especially if your a side sleeper or m... See more

Company replied

Rated 5 out of 5 stars

The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpat... See more

Company replied

Rated 5 out of 5 stars

Great prompt delivery and pull on pants for my elderly mother who has dementia. The pants are soft, thick and comfortable and keep her dry which totally out weighs the pads or should I say nappies... See more

Company replied

Rated 5 out of 5 stars

I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out an... See more

Company replied

Company details

  1. Medical Equipment Supplier
  2. Medical Supply Store

Written by the company

Novamed, A British Brand of Incontinence pads. We supply adult continence products for people of all genders to maintain an active, dignified and independent lifestyle. At Novamed, we have a core belief that innovation in the science of care improves patient’s comfort and brings them dignity. With this in mind we have developed our range of incontinence products in different absorbencies, to manage different levels of incontinence. Thousands of people rely on Novamed to keep them secure, dry and independent. People around the world can continue to live an active lifestyle, with Novamed’s incontinence pads and pants, you can manage medium to heavy incontinence. Our incontinence products have an enhanced Secure Absorption area that helps to manage with leaks, odour control, and keeping skin moist. Our range includes All-in-ones / Slips, Pants and Underpads / Bedpads.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

253 reviews

5-star
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1-star

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Rated 5 out of 5 stars

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July 13, 2023
Novamed Pads logo

Reply from Novamed Pads

Thank you kindly for your 5-star review of our products - we really appreciate it!

Rated 5 out of 5 stars

Sample availability

Different samples are available to try, which enables me to find the correct products which fit me.

June 27, 2023
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Reply from Novamed Pads

Thank you kindly for your 5-star review of our products - we really appreciate it!

Rated 5 out of 5 stars

Brilliant

Brilliant. Cheaper than Amazon and just as quick.

June 20, 2023
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Reply from Novamed Pads

Thank you for your 5-star review of our products - we really appreciate

Rated 5 out of 5 stars

very good

can hold a lot without leaking

May 15, 2023
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Reply from Novamed Pads

Thank you for your 5-star review of our products - we really appreciate it!

Rated 4 out of 5 stars

Thank you for prompt delivery

Thank you for prompt delivery. These were for a friend so not sure at the moment

May 14, 2023
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Reply from Novamed Pads

Thank you for your review of our services - we really appreciate it!

Rated 4 out of 5 stars
Novamed Pads logo

Reply from Novamed Pads

Hello, We are sorry to hear that you were not fully satisfied with your purchase. Please do reach out to us directly at Novamed Pads and we will try our best to ensure that you are 100% satisfied with your purchase . Novamed Team

Rated 4 out of 5 stars

XXL size possible for All-in-Ones..?

Very good product, but any chance of an XXL size for the All-in-Ones?

April 18, 2023
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Reply from Novamed Pads

Thank you for your review of our products - we really appreciate it! We will try to introduce XXL in the near future. Novamed Team

Rated 5 out of 5 stars

Nova…

Very fast delivery service and easy communication with company

April 16, 2023
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Reply from Novamed Pads

Thank you kindly for your 5-star review of our products - we really appreciate it!

Rated 1 out of 5 stars
Novamed Pads logo

Reply from Novamed Pads

Dear Mr Stanwix, we sincerely apologise for the fact you never received your original order. We have this morning sent out your order again and you should now receive this by Monday. Kind regards, The Novamed Team.

Rated 5 out of 5 stars

Good product easy to order and…

Good product easy to order and delivered on time as promised.

January 13, 2023
Novamed Pads logo

Reply from Novamed Pads

Dear John, Thank you kindly for your excellent review of our services - we really do appreciate it. Kind regards, The Novamed Team.

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