Unfortunately after trying the sample slips im left disappointed. The flower design is very feminine. The channels stick to your skin and are very low which leak especially if your a side sleeper or m... See more
Company replied
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See what reviewers are saying
The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpat... See more
Company replied
Great prompt delivery and pull on pants for my elderly mother who has dementia. The pants are soft, thick and comfortable and keep her dry which totally out weighs the pads or should I say nappies... See more
Company replied
I have been incontinent for 10 years now - always used pull ups until recently when the brand I was using started to leak. I’ve decided to use all in ones as I know I will feel more secure when out an... See more
Company replied
Company details
Written by the company
Novamed, A British Brand of Incontinence pads. We supply adult continence products for people of all genders to maintain an active, dignified and independent lifestyle. At Novamed, we have a core belief that innovation in the science of care improves patient’s comfort and brings them dignity. With this in mind we have developed our range of incontinence products in different absorbencies, to manage different levels of incontinence. Thousands of people rely on Novamed to keep them secure, dry and independent. People around the world can continue to live an active lifestyle, with Novamed’s incontinence pads and pants, you can manage medium to heavy incontinence. Our incontinence products have an enhanced Secure Absorption area that helps to manage with leaks, odour control, and keeping skin moist. Our range includes All-in-ones / Slips, Pants and Underpads / Bedpads.
Contact info
Unit 4, Coopers Place, Combe Lane, GU8 5SZ, Wormley, United Kingdom
- 0808 196 2070
- info@novamedeurope.com
- novamedpads.co.uk
4.6
Excellent
253 reviews
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Always delivery's on time
Great I asked for a sample before I bought and it came the next day I always say try before you buy and the fitted perfect what a great company
January 5, 2023
Reply from Novamed Pads
Hi Barry, many thanks for your kind 5 star review of our services and products. We really appreciate it! Best regards, The Novamed Team.
Reply from Novamed Pads
Thank you very much for our 5 star-review, Thomas! It means a lot to us. Best regards, The Novamed Team.
It to big and bulky too much material…
It to big and bulky too much material on the sides
November 2, 2022
Reply from Novamed Pads
We are very sorry to hear that our product did not meet your expectations - we have sent you a personal email to discuss your issues regarding this. Kind regards, The Novamed Team.
I paid for next day delivery
I paid for next day delivery, they weren’t delivered the next day. Your tracking system is totally unusable I will not be re-ordering with you again.
November 11, 2022
Reply from Novamed Pads
Hello Mr. Kent,
We received your order yesterday and it was despatched yesterday.
There was a delivery attempt made today via DPD.
Sorry, we missed you. Your driver Joseph won't be back today but we'll be back Mon 14 November with your parcel.
You can track your order on DPD tracking website using your tracking number.
https://track.dpd.co.uk/parcels
Another delivery attempt will be made on Monday, 14th November 2022.
Rest of the information we will share with you on your personal email id.
Thank You
Kind Regards
Novamed Team
Fast service
September 22, 2022
Reply from Novamed Pads
Dear Colin,
Thank you kindly for your 5 star review of our service. Best regards, The Novamed Team.
The quality of the pants we purchase…
The quality of the pants we purchase from Novamed is of the highest quality and comfort for my elderly mother. We tried all the ‘brand name’ ones and they were absolutely rubbish for leakage, absorpation and ease of putting on/ taking off. Novamed is the best. We pay slightly little bit more than an average pack but we get more in the pack and the quality is so good! Highly recommended! Also the customer service is fab! :) we get them automatically sent every 2-3 weeks and its couried with excellent wrapped package. Go for it!
September 26, 2022
Reply from Novamed Pads
Dear Dawn,
Thank you kindly for our excellent 5-star review of our products and service!
Best regards, The Novamed Team.
Amazing very effecive
September 8, 2022
Reply from Novamed Pads
Thank you very much for your great review, Abdulaziz! It means a lot to us. Best regards, The Novamed Team.
Free sample continence pad
Free sample continence pad. Very pleased with this product. I am a 75 year old man, with leaks. First time I have used these things. Comfortable, and unobtrusive. Delivery took a long time though.
September 15, 2022
Reply from Novamed Pads
Dear Ernest, thank you kindly for your good review of our products, we really appreciate it. Kind regards, The Novamed Team.
Messed up order but sorted immediately…
Messed up order but sorted immediately with no problems.
August 15, 2022
Reply from Novamed Pads
Thank you for our 5 Star review of our service, Neil! Best regards, The Novamed Team.
Pre operation requirements
Collecting items to use after a major operation shortly, not yet tried , it looks goods and will order more if required
August 21, 2022
Reply from Novamed Pads
Thank you very much for our 5 star review Tarina, it means a lot to us. We hope you find the product as good as it looks! Best regards, The Novamed Team.
Ordered 12 packs only 7 arrived
Ordered 12 packs only 7 arrived. I phoned company they sorted it straight away. Fantastic company 👏 👌 😀 very happy you have my custom 😀 .
August 20, 2022
Reply from Novamed Pads
Thanks very much Ann for our 5 star review! We're glad that we were able to sort your order out quickly as well! Best regards, The Novamed Team.
Very pleased will purchase again
August 14, 2022
Reply from Novamed Pads
Thank you for you great 5 star-review of our products Janice! It means a lot to us. Best regards, The Novamed Team.
Excellent service and product
July 28, 2022
Reply from Novamed Pads
Thank you for your excellent 5 star review Jeanette - we really appricate it! Best regards, The Novamed Team.
Inco testing
I have ordered a few different inco pants and yours got here first and seem nice and comfortable and a snug fit to wear have not had a weeing accident yet but sure feel they can handle that .
May 20, 2022
Reply from Novamed Pads
Dear Alan, Thank you for our 5 star review! We have confidence in our pads and we're sure you'll find them an excellent product for incontinence. Kind regards, The Novamed Team.
It held up well
May 6, 2022
Reply from Novamed Pads
Hi Paul - thanks for our good review! We're glad it's a suitable product for you. Kind regards, The Novamed Team
Reply from Novamed Pads
Thanks for our review Thomas - if you would like, please feel free to reach out to us via our email on our website. Kind regards, The Novamed Team
Reply from Novamed Pads
Dear Cyril - thank you so much for choosing our products and rating us so highly! It means a lot to us. Kind regards, The Novamed Team.
Reply from Novamed Pads
Thanks so much for our excellent 5 star review! It means a lot to us. Kind regards, The Novamed Team.
This product is incredible
This product is incredible.
My wife wears them to bed and struggles massively to find products that dont make her hot and itchy in the night.
They are best material ever, we have tried every single major brand you can think of and this has given her the best night sleep in years.
March 26, 2022
Reply from Novamed Pads
Thank you so much for our excellent review! We are really pleased to hear that your wife has now finally found a suitable and satisfactory product. Best regards, The Novamed Team.
Fit for purpose
March 20, 2022
Reply from Novamed Pads
Thank you very much your 5 star review - we really appreciate it! Kind regards, The Novamed Team.
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